Hotel Information: Modeled after the California Mission-style hotel popularized in the Eagles song Hotel California, this 650-room, seven-story hotel is a celebration of classic rock and roll. Arriving vacationers and business travelers are greeted by a vintage 1956 Chevy and a giant fountain with 42 guitars spouting water skyward. Elvis memorabilia graces the 1960s-style lobby and rock music fills the air.

Amenity highlights: This Orlando hotel displays a wealth of rock memorabilia, including outfits worn by Jimi Hendrix and Elvis. A 12,000-square-foot, zero-entry splash pool has interactive fountains, a 260-foot slide, and underwater speakers playing rock music. Shuttles and water taxis within Universal Orlando, as well as shuttles to SeaWorld and Wet ‘n Wild, are complimentary. High-speed Internet access is available (surcharge). Also, guests bypass regular theme-park lines with complimentary Universal Express ride access.

Insider tip: Live reggae performances are offered nightly in the gazebo at Bob Marley’s Caribbean-style restaurant in CityWalk, located in Universal Orlando. Complimentary water taxi or shuttle is available from the hotel.

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Rooms

There are 650 guestrooms in the seven-story Florida hotel. All rooms at Universal's Hard Rock Hotel have Art Deco styling with decorative rock and roll memorabilia. Rooms include tables with two chairs, minibars, coffeemakers, CD players, cable TVs with pay movies, video-game consoles (surcharge), two multi-line phones, and high-speed Internet access (surcharge). Cribs are complimentary and rollaway beds are available for a surcharge.

All accommodations are nonsmoking.

Room Amenities

• Internet access - high speed
• Premium TV channel(s)
• Cable/satellite TV
• Video-game console
• Pay movies
• CD player
• Premium bedding
• Hypo-allergenic bedding available
• Complimentary newspaper
• Air conditioning
• Climate control
• Blackout drapes/curtains
• Internet access - surcharge
• Direct-dial phone
• Voice mail
• Multi-line phone
• Minibar
• Coffee/tea maker

• Microwave (on request)
• Refrigerator (on request)
• Wake-up calls
• Housekeeping
• Turndown service (on request)
• Extra towels/bedding in room
• Massage - available in room
• Sewing kit
• Complimentary toiletries
• Hair dryer
• Child care (in room, surcharge)
• Electronic check-out
• Electronic/magnetic keys
• Iron/ironing board
• In-room safe
• Window opens
• Clock radio
• Rollaway beds
• Cribs (infant beds) available

Recreation

The hotel’s Beach Club includes a 12,000-square-foot pool with zero-entry sand beach, 260-foot slide, and underwater speakers playing rock music. A seasonal poolside bar and rock-themed cabanas (surcharge) are additional options. Children enjoy their own splash pool, game arcade, and nightly supervised childcare activities (surcharge).

The Workout Room fitness center features cardio, fitness, and circuit training equipment as well as steam rooms and saunas, a spa tub, and lockers (surcharge).

Guests also enjoy recreational privileges at the other two hotels located in Universal Orlando. Additional amenities include a 12,300-square-foot day spa, spa tubs, bocce ball courts, lagoon pool for children, and sand volleyball court.

Guests also enjoy privileges and preferred tee times at golf courses located within 10 miles of the hotel. These include Metro Golf Club, Orange County National Golf Center, and Mystic Dunes Golf Club.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golf - miniature nearby
• Golf - driving range nearby
• Golfing nearby
• Swimming on site
• Water skiing nearby
• Volleyball nearby

• Aerobics nearby
• Racquetball/squash nearby
• Tennis nearby
• Running track/path on site
• Pilates classes/instruction nearby
• Yoga classes/instruction nearby
• Helicopter/airplane sightseeing nearby

Property Amenities

A 12,000-square-foot, zero-entry splash pool has interactive fountains, a 260-foot slide, and underwater speakers playing rock music. A poolside bar and rock-themed cabanas (surcharge) are additional options. Treadmills, universal machines, and free weights are available at the fitness center (surcharge).

Children enjoy their own splash pool, game arcade, and Camp Lil’ Rock providing nightly supervised childcare activities (surcharge).

Complimentary transportation for guests includes shuttles and water taxis to Universal Studios, Islands of Adventure, and CityWalk, operating frequently from early morning till past midnight. Also, complimentary daily shuttles transport guests to SeaWorld and Wet ‘n Wild.

Additional complimentary options include Universal Express Ride Access (allowing guests to use express theme-park lines), priority reservations at “character dining” experiences at the hotel’s restaurants, and first available seating at all Universal Orlando table restaurants.

Hotel keys can be used for charging privileges at Universal Studios, Islands of Adventure, CityWalk, and neighboring Universal Orlando hotels. Valet and self-parking are available (surcharge).

The hotel offers five restaurants and 6,000 square feet of meeting space. Banquet facilities, event catering, a self-service business center (surcharge), coin-operated laundry facilities, and high-speed Internet access (surcharge) are available.

• 24-hour front desk
• Air-conditioned public areas
• Arcade/game room
• ATM/banking
• Audio-visual equipment
• Ballroom(s)
• Banquet facilities
• Bar/lounge
• Breakfast available (surcharge)
• Business center
• Coffee shop or café
• Computer rental
• Concierge desk
• Conference room(s)
• Currency exchange
• Dry cleaning service
• Elevator/lift
• Event catering
• Exhibit space
• Fitness equipment
• Gift shops or newsstand
• Internet access in public areas - high speed
• Internet access in public areas - surcharge
• Internet access - wireless

• Laundry facilities
• Limo or Town Car service available
• Meeting rooms (small groups)
• Multilingual staff
• Number of floors: 7
• Number of rooms: 650
• Parking (surcharge)
• Parking (valet)
• Pool table
• Poolside bar
• Porter/bellhop
• Restaurant(s) in hotel
• Room service (24 hours)
• Safe-deposit box - front desk
• Security guard
• Shoe shine
• Shopping on site
• Spa tub
• Supervised child care/activities
• Swimming pool - children's
• Swimming pool - outdoor
• Tour assistance
• Video library
• Wedding services

Policies

Minimum check-in age is 21.
Up to five persons per room; extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pet fee charged at hotel/condo
• Pets accepted

• Check-in time is 4 PM
• Check-out time is 11 AM

Know Before You Go

This hotel's minimum check-in age is 21.

Pets are accepted in certain Garden and Pool room categories on Floor 1 only (surcharge and subject to availability); maximum of two pets with no weight restriction. Guests must present health certificate at time of check in for each pet that is dated within 10 days of arrival date. Pets are not allowed in public areas. Guests must arrange daily cleaning with housekeeping. Owners may be asked to board disruptive pets at an off-site shelter.
No pets are permitted in Deluxe rooms or Club rooms.

All interior areas of this hotel, including all accommodations, are smoke-free; smoking may be permitted in some designated exterior areas of the hotel.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Pet fee: $25 one-time cleaning surcharge per room

• Self parking: $15-25 daily; with in/out privileges

• Valet parking: $15-25 daily; with in/out privileges

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Entertainment

Guests of the hotel will receive one Universal CityWalk® Party Pass per room at check-in. The party pass is good for one night’s unlimited access to Universal CityWalk® clubs and venues which feature a variety of music and entertainment. Tickets are nonrefundable; additional tickets may be purchased at Universal CityWalk®.

Dining

The Kitchen - Providing a range of contemporary cuisine and comfort food. Visiting rock stars often perform cooking demonstrations of their favorite dishes at the Chef’s Table, and afterward their personalized cooking apparel is immortalized on the restaurant's "Apron Wall." Kids can dine in the Kid’s Crib and sit on kid-sized furniture while watching their favorite cartoons. Activities on select nights include Universal Orlando character dining, “Kids Can Cook” nights, and other entertainment. Open daily for breakfast, lunch and dinner.

The Palm Restaurant - Specializing in New York steaks, prime cuts of beef, and jumbo lobster. Caricatures of celebrities are featured on the walls. Dinner only. Bar.

Velvet Bar - Located on the lobby level, with outside veranda seating. Hip, social bar featuring martinis, appetizers, and music.

The Beach Club - This poolside bar and grill serves specialty drinks and light fare such as hot dogs, chicken, and hamburgers. Open mid-morning to late evening (weather permitting).

Emack & Bolios Marketplace - Ice cream parlor serving confections such as Bye Bye Miss American Mud Pie, Deep Purple Cow, and Jumping Jack Grasshopper Pie. Starbucks coffee also available.

Address

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5800 Universal Blvd

Orlando, FL 32819

USA

Nearest major airport:

Orlando, FL (MCO-Orlando Intl.)

Area:

Universal Orlando - International Drive North, Florida, United States of America