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Comfort, personalized service, and pampering in Wailea
Rooms
This hotel has 380 guestrooms, all of which include an armoire with premium cable television. Bathrooms have marble floors, double vanities, a second telephone, six channels of programmed music with adjustable volume, L’Occitane toiletries, shower and separate soaking tub, lighted make-up mirror, bathrobes, and slippers. Alarm clock radios have CD players. A writing desk and sofa bed or chair with ottoman separate the bed from a private lanai furnished with table, chairs, and lounge chairs. Rooms have ceiling fans and air-conditioning. High-speed Internet access is included (fee).
Room Amenities
- Meal plan
- Internet access - high speed
- Cable/satellite TV
- VCR
- Pay movies
- Video-game console
- CD player
- Hypo-allergenic bedding available
- Premium bedding
- Balcony
- Ceiling fan
- Complimentary newspaper
- Air conditioning
- Soundproofed rooms
- Climate control
- Voice mail
- Telephone
- Multi-line phone
- Internet access - dial-up
- Refrigerator
- Minibar
- Coffee/tea maker
- Bottled water in room (complimentary)
- Wake-up calls
- Housekeeping
- Extra towels/bedding
- Turndown service
- Designer toiletries
- Private bathroom
- Bathrobes
- Hair dryer
- Bathroom telephone
- Window opens
- Clock radio
- Iron/ironing board
- In-room safe
- Television
- Non-smoking rooms
- Smoking rooms
- Rollaway beds
- Cribs (infant beds) available
Recreation
Snorkel and boogie boarding equipment can be borrowed from the beach concierge, and beginning scuba diving practice is taught in the swimming pool each morning. A second oceanfront dip pool is reserved for children with adults. On-site sport facilities also include two lighted tennis courts, a putting green, half-court basketball, and a croquet lawn.
Complimentary classes such as outrigger canoeing, yoga, aqua fitness, spinning, cardio-kickboxing, mat Pilates, hula, and lei-making are offered throughout the year. The game room, open from early morning to late night, has a big screen cable TV, pool table, foosball, shuffleboard, ping-pong, and video games.
Outdoor cardio equipment, including four elliptical machines, nine treadmills, two recumbent bikes, and five stairclimbers, each with private cable TV and headphones, is accessible 24 hours daily. The circuit and free weights training room indoors is open from early morning to late night.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Whale-watching
- Snorkeling
- Surfing/boogie boarding
- Rowing or canoeing
- Kayaking
- Sailing
- Scuba diving
- Volleyball
- Tennis
- Running track/path
- Basketball
- Bicycle rentals
- Hiking/biking trails
- Horse riding/rental
- Helicopter/airplane sightseeing
Property Amenities
The 21,000-square-foot spa offers 13 interior treatment rooms and three private oceanfront thatched-roof huts for massage. Hawaiian services such as lomi pohaku heated stone massage and noni healing facials, as well as aromatherapy wraps, Vichy shower treatments, and combinations of private yoga or personal training with massage, are available for individuals or couples.
Steam room and sauna, cardio and weight rooms, and classes such as outrigger canoe and yoga are offered to guests at no additional charge. The beach concierge lends towels and snorkel gear. For no additional fee, private cabanas with lounge chairs facing the pool and spa tubs or beach include food and beverage service plus complimentary Evian spritzes, cool towels, and bottled water.
The Four Seasons concierge can recommend restaurants and arrange tee times or sightseeing, make reservations, and provide driving directions. Guests have access to a 24-hour self-service business center which has two computers with high-speed Internet access and printers. Pets receive their own food bowl and dogs receive chew bones.
The complimentary Kids for all Seasons program for children age 5-12 includes arts, crafts, sports, and movies daily. Special evening events, including dinner, are available for an extra fee.
- Swimming pool - outdoor
- Poolside bar
- Swimming pool - children's
- Spa services on site
- Spa tub
- Concierge services
- Complimentary newspapers in lobby
- Health club
- Coffee shop or café
- Breakfast available (surcharge)
- Room service (24 hours)
- Bar/lounge
- Restaurant(s) in hotel
- Parking (valet)
- On-site car rental
- Parking (free)
- Limo or Town Car service available
- Banquet facilities
- Business center
- Conference room(s)
- Event catering
- Audio-visual equipment
- Cell phone/mobile rental
- Photocopy machines
- Secretarial services
- Business services
- Computer rental
- Fax machine
- Internet access in public areas - surcharge
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Security guard
- Multilingual staff
- Safe-deposit box - front desk
- 24-hour front desk
- Medical assistance available
- Currency exchange
- Tour assistance
- Translation services
- Hair salon
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Babysitting or child care
- Domestic help available
- Dry cleaning service
- Pool table
- Shoe shine
- Arcade/game room
- Garden
- Library
- Video library
- Patio
- Suitable for children
- Supervised child care/activities
- Wheelchair accessible
- Concierge desk
- Self parking
- Swimming pool
Policies
American Express
Carte Blanche
Diners Club
Discover
Enroute
JCB International
MasterCard
Visa
- American Express
- MasterCard
- Visa
- Pets accepted
- Check-in time is 3:00 PM
- Check-out time is 12:00 PM
General Information
What to expect: Upon check-in, guests are greeted with a fragrant fresh flower lei and a cool towel. The two-story, open-air lobby faces the ocean and includes three restaurants, a casual bar, a spa, and health club wrapped around a courtyard with fountains, swimming pools, and spa tubs. By day, couples and families stake out prime poolside and white-sand beach spots. At night, live piano, ukulele, violin, and guitar music at the dining spots fills the air.
Amenity highlights: Cabanas with swimming pool- or ocean-facing lounge chairs include food and beverage service, plus complimentary cool towels, bottled water, and Evian spritzes. The beach concierge offers snorkeling gear at no additional charge. Individual and couples’ massage treatments are offered in three private thatched-roof huts by the beach. Spago restaurant serves Wolfgang Puck’s signature cuisine, and a 21,000-square-foot spa provides a full range of exercise options and relaxation treatments.
Insider tip: By notifying pool or beach attendants, guests keep their ocean- or poolside seats for up to 2 hours even if they leave to walk the beach, swim, or go to their room. Room service menu items can be delivered to a lounge chair on the beach or a seat in the lobby.
Dining
Spago - Celebrity chef Wolfgang Puck’s California cuisine incorporates local Hawaiian seafood and produce into a dinner menu that changes daily. Located on the hotel’s upper lobby level, the open-air dining room features colorful murals of giant sea anemone on the walls and ceiling. The concierge can assist in reserving a table at just the right location and time to catch the sunset. Pacific Grill - This open-air restaurant on the north side of the swimming pool is on the lower lobby level. At breakfast, an à la carte menu is offered in addition to hot and cold breakfast buffets. On Friday nights the restaurant serves a full seafood dinner buffet. At other times, the buffet is hidden from lobby view by bamboo screens and a luncheon and dinner menu emphasizing fresh local seafood is served. Ferraro’s - Offering Italian-influenced cuisine in an open-air, oceanfront setting, this bar and restaurant serves lunch and dinner. The open kitchen includes a wood-burning oven. The menu includes pizzas and salads. At dinner, a violin and guitar duo perform. The Lobby Lounge - Located on the upper lobby level, this cocktail lounge also serves smoothies and pupus (Hawaiian appetizers). Live piano jazz is performed nightly. For those with a heartier appetite, room service items can be ordered and delivered here. |
Address
3900 Wailea Alanui Dr
Wailua (Maui), HI 96753
USA
Nearest major airport:
Kahului, Maui, HI (OGG-Kahului)
