Hotel Information: Set against the backdrop of a 400-year-old garden, originally home to samurai lord Kiyomasa Kato (1562-1611), Hotel New Otani Tokyo is a community unto itself. Comprising three buildings—Main, Tower, and Garden Court—it holds 1,533 guestrooms, 34 dining venues, and scores of shops and conference/function rooms. Its varied clientele, including the likes of Bill Clinton and other international notables, reflects the hotel’s ability to cater to nearly every traveler.

Insider tip: A small shop located near the Garden Court building on the hotel side of Benkei Bridge, which leads to Akasaka, offers rowboats for hire. Anyone looking for a chance to escape from the city for a bit can take a watery journey on the moat winding along the back side of the hotel’s garden.

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Rooms

Combined, Hotel New Otani’s Tower and Main buildings hold 1,533 guestrooms, which are located on floors four and higher of the Main building, and 10–39 of the Tower building. All are easily accessible by a variety of elevators in both buildings. Beds are topped with extra-firm mattresses, and have control panels close at hand for remote lighting control. Desks are outfitted with high-speed Internet access (surcharge), and cable TVs include pay movie channels. Fresh flowers can be found in all bathrooms, which also feature hair dryers, second phones, and combination showers/bathtubs with Japanese-design tiles.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• Pay movies
• Climate control
• Complimentary newspaper
• Air conditioning
• Multi-line phone
• Voice mail
• Internet access - surcharge
• Remote lighting/drapery/curtain control
• Refrigerator
• Minibar
• Coffee/tea maker
• Wake-up calls
• Housekeeping
• Bathrobes

• Complimentary toiletries
• Hair dryer
• Bathroom telephone
• Shower/tub combination
• Makeup mirror
• Massage - available in room
• Sewing kit
• Slippers
• Bathroom scale
• Extra towels/bedding in room
• Iron/ironing board (on request)
• Clock radio
• In-room safe
• Smoking rooms
• Rollaway beds
• Cribs (infant beds) available

Recreation

In the Tower building can be found a fitness center, which is complimentary for hotel guests and offers a variety of equipment. A sports club is located on the third floor and available only for daily surcharges. It offers a fitness center, pool, and spa. An outdoor pool, located in the Japanese garden, is one of the largest in Tokyo and is open during the summer months only.

Hotel New Otani recommends three different jogging routes in and around the hotel complex. The 1.5-km (1-mile) basic course winds through pine trees surrounding the New Otani and its neighborhood. A hilltop course, also 1.5 km (1 mile) leads past groves of cherry trees and forsythias. A more advanced course of 3.5 km (1.5 miles) passes Akasaka Palace and follows the moat surrounding Togu Palace (residence of the crown prince).

The recreational activities listed below are available either on site or nearby; fees may apply.

• Rowing or canoeing nearby
• Swimming on site

• Running track/path on site
• Tennis on site
• Bicycle rentals on site

Property Amenities

While Hotel New Otani contains nearly every amenity a traveler could need, its focal point is the 400-year-old traditional Japanese garden, once home to samurai lord Kiyomasa Kato (1562-1611), and also owned by a shogunate of the Edo period during its extensive history. Comprising 10 acres, including a moat, it is scattered with trees, a koi fish pond, winding pathways, Christian chapel, and even a waterfall. Additional cultural facilities at the New Otani include a finishing school, tea ceremony room, and an art museum with free admission.

A variety of service and sundry stores are located throughout the three buildings and include an AM/PM convenience store, a pharmacy/drug store, dry cleaner, and shoe shine service. More than 100 designer boutiques and fashion stores cover two floors of the Tower building and Garden Court, and various gift, antique, and jewelry stores create a second shopping arcade in the Main building. Wedding parties and guests are catered to with a florist, photographer, formal wear rental shop, four beauty salons, a nail salon, esthetician, and barber.

In addition to two business support centers, guests have access to technological equipment for hire or purchase, and can take care of post/packaging needs on site. More than 30 conference/function rooms, located throughout the hotel, make it a popular spot for business and social events.

Business center: Business support centers are located in both the Main and Tower buildings. The Tower business center is located on the 21st floor and is open daily. It has four computer workstations, three printers, two meeting rooms, and a relaxation room with massage chairs and reading material. A business support center on the lobby floor of the Main building is open daily and offers photocopying, faxing, typing, translation, and other administrative services. Mobile phones can also be rented, and mailing, packaging, and gift wrapping services are available here.

Internet access: High-speed Internet access is available via the Tower business center computer workstations for surcharges in 10-minute increments. Wired high-speed Internet access is also available in most conference/function rooms. Surcharges apply.

Conference/function rooms: Located throughout the three buildings, Hotel New Otani’s 34 conference/banquet rooms cater to nearly every social or business function. The largest, at 1,992 square meters (21,442 square feet), holds up to 1,200 people and includes high-tech light/scenery controls and simultaneous interpretation equipment for up to six languages.

Other: Audiovisual equipment rental is available on the arcade floor of the Main building. A digital photo shop is also available here, as are an ATM and a small post office.

• 24-hour front desk
• Air-conditioned public areas
• Number of rooms: 1533
• ATM/banking
• Audio-visual equipment
• Babysitting or child care
• Ballroom(s)
• Banquet facilities
• Bar/lounge
• Beauty services
• Business center
• Business services
• Cell phone/mobile rental
• Coffee shop or café
• Concierge desk
• Conference room(s)
• Currency exchange
• Doorman/doorwoman
• Dry cleaning service
• Elevator/lift
• Event catering
• Exhibit space
• Fitness equipment
• Full-service health spa

• Gift shops or newsstand
• Grocery
• Hair salon
• Health club
• Internet access in public areas - high speed
• Internet access in public areas - surcharge
• Massage - treatment room(s)
• Medical assistance available
• Meeting rooms (small groups)
• Multilingual staff
• Parking (secure)
• Parking (surcharge)
• Parking garage
• Porter/bellhop
• Restaurant(s) in hotel
• Room service (limited hours)
• Safe-deposit box - front desk
• Security guard
• Shoe shine
• Shopping on site
• Spa tub
• Swimming pool - indoor
• Swimming pool - outdoor seasonal
• Translation services
• Wedding services

Policies

Important registration notice: The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Extra-person charges may apply and vary depending on property policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets not allowed
• Check-in time is 2 PM
• Check-out time is Noon

Location Details

Narita International Airport (NRT): Approximate travel time is 1.5 hours and distance is approximately 66 km (40 miles).

Haneda Airport (HND): Approximate travel time is 45 minutes and distance is approximately 15 km (10 miles).

Getting there: Rental cars are not recommended for travelers unfamiliar with this area. The most efficient and economical transportation option from Narita Airport is the airport bus; taxis are not advised due to high fares and the sheer distance (66 km) of Narita Airport from the city center. An airport bus to the city center is also available at Haneda Airport.

Getting around: For visitors, driving in Tokyo can be a confusing and crowded experience and is not recommended. Taxis are available at nearly every street corner and at designated ranks outside rail stations and in major centers; fares can be costly (most start at JPY660/US$5–$10 and increase from there). The Hotel New Otani offers a complimentary shuttle bus to select business districts. Shuttles leave from the main building banquet floor on weekdays. Otherwise, trains and subways are the most efficient and economical modes of transportation and are relatively easy to navigate, but get very busy during peak times (mornings and early evenings). The city’s 13 lines are all color coded and include bilingual signs and maps. Cars operate from around 5 AM until midnight; fares start at JPY160 (US$2). Akasakamitsuke (Marunouchi/Ginza lines) and Nagatacho Station (Hanzomon line) subway stations are within walking distance (approximately 300 meters/yards) of both the Tower and Garden Court buildings, as is the Akasaka dining/entertainment area (approximately 500 meters/yards). The bus system is not as easily navigable, particularly for travelers who cannot decipher the Japanese signage. All fees subject to change without notice.

Airport limousine details

Closest bus stop to the hotel: The bus stops directly at the hotel.
Approximate travel time from the Narita Airport to the hotel: 1.5 hours
Approximate cost from Narita Airport (subject to change without notice): JPY3,000 for a one-way ticket (US$26–$36); subject to change without notice.

Approximate travel time from Haneda Airport to the hotel: 45 minutes
Approximate cost from Haneda Airport (subject to change without notice): JPY900 (US$5–$10)

Schedule and directions (subject to change without notice): A limousine shuttle bus travels from Narita Airport to Hotel New Otani least 15 times daily; timetables vary slightly depending on the departure terminal. The first bus departs at approximately 7 AM, the last at 11 PM. Limousine buses leave from the first-floor arrival level at Terminal 2 (from two locations at the north and south exits), and from the first-floor arrival level of Terminal 1 approximately five minutes later. Ticket counters are located in the arrival lobbies of both terminals.

The airport limousine shuttle bus also departs from Haneda Airport at least 10 times daily; timetables vary slightly depending on the departure terminal. The first bus departs at approximately 9 AM, the last at 8 PM. Buses leave from Depot 5 at both first-floor arrivals lobbies of Terminals 2 and 1. Seats are allocated on a first-come, first-serve basis; advance bookings are not accepted. Tickets, with allocated departure times, can be purchased either at Information (Limousine Bus Ticket Counter) or at the ticket vending machine located in the arrival lobby. Travelers should then proceed to Depot 5 to wait for the bus.

Taxi details

Approximate travel time from Haneda Airport to the hotel: 45 minutes
Approximate cost (subject to change without notice): JPY8,000 (US$70)

Instructions: Taxis are readily available at the airport arrivals area.

Dining

With 34 restaurants and bars located throughout its three buildings, the Hotel New Otani caters to nearly every palate. Restaurants, described below, are categorized into sections reflecting cuisine style (Japanse, Chinese, and Western), cafés, and bars.

La Tour D’Argent - Locally renowned authentic French restaurant, the second of its kind in Tokyo. Opulent décor and fine-dining atmosphere generated by crystal chandeliers, fine china and linens, solid marble display table, and display of antique French dishes and glasses. Overlooks Japanese garden. Specializes in duck. Extensive wine cellar. Serves dinner only. Reservations and formal attire required. Closed on Mondays.

Rib Room - Steakhouse serving premium Japanese beef for lunch and dinner. Open kitchen. All-you-can-eat salad bar. Set and à la carte menus available.

Trader Vic’s - Branch of the San Francisco-based Trader Vic’s. International cuisine served amid tropical atmosphere generated by “thatched roof” ceiling, shell accents, and teak furnishings. Known for spareribs cooked in special Chinese ovens. Also features more than 100 varieties of tropical cocktail concoctions. Open for lunch and dinner.

Belle Vue - Signature restaurant located on the top floor of the Tower building, with extensive city views. Serves authentic Italian cuisine and grilled options from an open kitchen. Also offers organic vegetables and seasonal seafood choices. Open for lunch, dinner, beverages, and desserts. Semi-formal attire.

Western-style options

Top of the Tower - Continental buffet cuisine for breakfast, lunch, and dinner. Also features special dessert corner. Located on top of the Tower building, with extensive views.

Gun-Ship - Set-menu cuisine for lunch and dinner. Décor theme patterned after 16th-century sailing vessel.

Aux Bacchanales - Brasserie-style French restaurant. Open terrace faces Shimizudani Park. Open for lunch, dinner, and coffee. Also includes boulangerie serving a variety of European-style sandwiches and pastries.

Chinese-style options

TV China - Located within the Trader Vic’s restaurant. Chinese cuisine in a more casual atmosphere for lunch and dinner. Business-casual attire required.

Satsuki - Chinese-style café. Serves selected dishes from Taiken En restaurant. Open for lunch, dinner, and drinks.

Japanese-style options

Shenbazuru - Traditional Japanese restaurant open for lunch and dinner. Set menu only; no à la carte dining available. Individual tatami dining rooms. Kaiseki-style cuisine. Decorated in traditional style with tiny Japanese garden flowers and artwork.

Shekishin-tei - Set within the 400-year-old Japanese garden. Counter-style seating. Menu of Japanese, Western, and Chinese cuisine grilled at tables. Open for lunch and dinner.

Momiji-tei - Located at the far end of the garden. Teppanyaki-style restaurant serves Japanese beef and seasonal vegetables for lunch and dinner.

Kato’s Dining and Bar - Traditional Japanese cuisine prepared kaiseki style. Also serves a wide range of cocktails. Italian-style décor. Open for lunch, tea, dinner, and drinks.

Nadaman - Branch of the well-known Japanese restaurant chain. Open for breakfast, lunch, and dinner. Menu changes on a monthly basis to incorporate seasonally based options. Views of the Japanese garden.

Horikawa - Located on the arcade floor of the Main building. Open for lunch and dinner. Japanese cuisine; tatami rooms available.

Tempura Horikawa - Tempura-style Japanese cuisine served at tables for small groups, and bar counter. Open for lunch and dinner.

Rantei - Located on the arcade floor of the Main building. Japanese cuisine for lunch and dinner. Specializes in sweetfish ayu and sake.

Okahan - Serves traditional sukiyaki, shabu shabu, and oil yaki (Japanese steak) using Japanese beef and seasonal vegetables. Open for lunch and dinner. Located in the Main building.

Sushi Kyubei - Traditional sushi bar. Located in both the Main and Tower buildings. Open for lunch and dinner.

Shiki - Serves sushi and other seasonal Japanese cuisine for lunch and dinner. Located in the Garden Court building. Also has three private tatami rooms.

Fumizen - Open for lunch and dinner. Specializes in tonkatsu: breaded deep-fried pork cutlets, traditionally served with shredded cabbage, rice, and miso soup.

Nizu - Located on the arcade floor of the Main building. Japanese noodles and eel (unagi) dishes for lunch and dinner.

Towada - Traditional soba noodles made of buckwheat and wheat flour served in various hot and cold dishes. Noodles made fresh twice daily by hand. Has counter seating, tables for four, and tatami-style seating. Open for lunch and dinner.

Isehiro - Second location of the well-known original branch based in the Ginza district. Specializes in yakitori. Open for lunch and dinner.

Cafes

Garden Lounge - Located along the avenue joining the Main and Tower buildings. Overlooks the garden. Light à la carte menu of sandwiches, pasta, soup, and salads. Also serves drinks, desserts, and snacks throughout the day. Open for breakfast, lunch, tea, and cocktails.

Tom Cat - Casual atmosphere. Serves simple meals and beverages, such as pastas, pizzas, and curry dishes, for lunch and dinner. Located on the arcade floor of the Main building.

Café Peshaworl - Coffee shop. Casual atmosphere; country Spanish-style décor. Also offers cakes. Open from late morning to early evening.

Le Salon de Nina’s - Serves tea, coffee, cakes, and sandwiches in traditional Parisian style. Open from late morning until early evening.

Milk Hall- Named after the popular coffee houses of the Taisho period (1912–1926). Self-service restaurant open for breakfast and lunch. Offers croissants and pastries made with dough imported from Germany. Open from late morning until early evening. Closed on Sundays.

Tully’s Coffee - Branch of the U.S.-based coffee café chain. Also offers pastries, sandwiches, sweets, and ice cream. Open from morning until early evening.

Patisserie Satsuki - Coffee shop with freshly made pastries and bread. Dine in or take out.

Pierre Hermé Paris - Authentic French pastry boutique.

Bars

Bar Capri - Decorated with original artwork of French expressionist Paul Aizpiri. Serves cocktails and other beverages.

The Bar - Located on the Tower building’s 40th floor, with view of Tokyo Tower. Serves drinks, light meals. Open from early evening to early morning.

Address

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4-1 Kioi Chiyoda

Tokyo, 102-8578

Japan

Nearest major airport:

Tokyo, Japan (NRT-Narita Intl.)

Area:

Akasaka, Tokyo, Japan