Hotel Information: Commissioned by the Imperial Palace in 1890 as the first European-style hotel in Japan, this landmark has seen generations of famous figures (Babe Ruth among them) pass through its doors, survived World War II, and currently is on its third structure. The 1923, Frank Lloyd Wright–designed version outlasted the Great Kanto Earthquake, which struck the day after its re-opening. Today’s two-building hotel still hosts politicians, holidaymakers, business guests, and sightseers who wouldn’t visit Tokyo without stopping in for a look.

Amenity highlights: The hotel’s two buildings house an extensive array of services, stores, event facilities, and dining/drinking venues. By day, guests can be found browsing through the high-end boutiques of the shopping arcade, sipping tea in the lobby-area lounge, working in the executive center, or simply enjoying the serenity of the Japanese garden. The 13 restaurants offer everything from Pacific-Coast Western to traditional Japanese cuisine. The signature bar features a Marilyn Monroe–inspired drink, while a top-floor lounge tempts with views of Hibiya Park and evenings of live music.

Insider tip: The hotel is just opposite Takarazuka Theater, which features plays and musicals performed by a cast composed entirely of women. Otokoyaku actresses take male roles in romance-themed plays that have proven quite popular with the locals.

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Rooms

The 1,019 guestrooms are located in both the tower and main buildings. Tower guestrooms are in the same building as the 20th-floor fitness center, pool, and saunas, while main building guestrooms are located closer to the lobby/reception area and business center. Both buildings house at least six restaurants within an elevator’s ride of guestrooms.

Guestroom offerings include a size of at least 32 square meters (344 square feet), complimentary high-speed Internet access, and bathrooms with combination showers/bathtubs, scales, makeup mirrors, and bathrobes. DVD players and sewing kits are available upon request.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• Pay movies
• CD player
• Air conditioning
• Complimentary newspaper
• Climate control
• Blackout drapes/curtains
• Internet access - complimentary
• Voice mail
• Refrigerator
• Minibar
• Wake-up calls
• Housekeeping
• Turndown service
• Bathroom telephone

• Bathrobes
• Complimentary toiletries
• Hair dryer
• Makeup mirror
• Massage - available in room
• Slippers
• Bathroom scale
• Shower/tub combination
• Bidet
• Extra towels/bedding in room
• Handheld shower
• Electronic/magnetic keys
• In-room safe
• Iron/ironing board (on request)
• Clock radio
• Cribs (infant beds) available

Recreation

The tower building’s 20th-floor health club includes a complimentary fitness center with city views and a variety of equipment, such as treadmills, stair machines, and stationary bikes. The adjacent lap pool also has city views, but is available only for a surcharge, as is use of the men’s and women’s health club areas, which include saunas, massage rooms, and locker rooms.

Respite from a busy day can be had with a jog or stroll through the 41-acre Hibiya Park. Just opposite the hotel, it was the city’s first Western-style park and features 200 different varieties of trees, plus flowering bushes. Or, guests can venture a bit farther for a turn through the East Garden of the Imperial Palace, 1.5 km (1 mile) from the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Swimming on site
• Running track/path nearby

• Aerobics on site
• Helicopter/airplane sightseeing nearby

Property Amenities

Spanning the hotel’s two buildings, public-area amenities include everything from newsstands and shopping arcades to wedding chapels and photo studios. The main building has practical services such as a domestic courier desk and a clinic, plus more indulgent offerings like a massage room, beauty studio, and esthetic salon. A Japanese garden is found on the fourth floor, as are two wedding chapels and a photo studio.

The tower’s 20th floor holds the health club, which has a complimentary fitness center with city views and equipment such as treadmills, stationary bikes, and stair machines. The adjacent lap pool is available for a surcharge.

Self parking:
Use of the 700-car garage is complimentary for registered guests.

Occupying one wing of the main building's fifth floor, an executive service center includes four conference rooms, two complimentary meeting rooms, a soundproof music room, and seven work stations with computers. Combined, the event/conference space of the two hotel buildings equals more than 26 ballrooms, event, and conference rooms. Some hold up to 3,000 people and offer simultaneous translation facilities accommodating up to six languages. Click the link below for details.

Business amenities (click for details)

Business center: In addition to four conference rooms, two complimentary meeting rooms, a soundproof music room, and seven work stations with computers, the executive service center offers professional secretarial support, email and computer assistance, interpreting and translation arrangements, business-card printing services, typing, photocopying, and facsimiles.
The center also features its own lounge, with coffee service, and a selection of local and international newspapers. Mobile (cell) phones are available for rent at JPY1,500 (US$10–$15) per day, plus usage fees. Guests can use phones until 20 minutes prior to check-out, at which time the surcharges will be added to their bill. All fee(s) subject to change without notice.

Internet access: All conference and banquet rooms, as well as the executive service center, are equipped with high-speed Internet access (surcharges apply).

Conference/function room(s): The hotel houses some 26 different banquet and function rooms, including the 2,000-square-foot Peacock Room, which features decorative motifs from the 1923 Frank Lloyd Wright–designed hotel. Some of the larger event rooms are equipped with audio-visual and simultaneous translation systems for conferences, seminars, fashion shows, exhibitions, and gala receptions. Smaller ballrooms for private parties, meetings, and other functions are also available.

• Marina on site
• Swimming pool - indoor
• Spa tub
• Massage - treatment room(s)
• Sauna
• Health club
• Coffee shop or café
• Room service (24 hours)
• Restaurant(s) in hotel
• Bar/lounge
• Parking (valet)
• Parking (free)
• Limo or Town Car service available
• Parking garage
• Banquet facilities
• Meeting rooms (small groups)
• Ballroom(s)
• Business center
• Conference room(s)
• Event catering
• Audio-visual equipment
• Cell phone/mobile rental
• Secretarial services
• Business services

• Number of rooms: 1,019
• Porter/bellhop
• Express check-out
• Doorman/doorwoman
• Security guard
• Multilingual staff
• 24-hour front desk
• Safe-deposit box - front desk
• Express check- in
• Tour assistance
• Currency exchange
• Beauty services
• Hair salon
• Gift shops or newsstand
• Shopping on site
• Dry cleaning service
• Grocery
• Shoe shine
• Coffee in lobby
• Air-conditioned public areas
• Elevator/lift
• Number of floors: 22
• Supervised child care/activities
• Wedding services
• Airport transportation (surcharge)

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 2 PM
• Check-out time is Noon

Location Details

Narita International Airport (NRT): Approximate travel time is 1–3 hours and distance is 66 km (40 miles) east.

Haneda Airport (HND): Approximate travel time is 20–30 minutes and distance is approximately 15 km (10 miles).

Getting there: Rental cars are not recommended for this area. Efficient and economical transportation options from Narita Airport include limited-express and express trains or airport buses; taxis are not advised due to high fares and the sheer distance (66 km) of Narita Airport from the city center. A monorail and airport buses to the city center are available at Haneda Airport. Click the links below for instructions/details.

Getting around: For visitors, driving in Tokyo can be a confusing and crowded experience and is not recommended. Taxis are available at nearly every street corner and at designated ranks outside rail stations and in major centers; fares can be costly (most start at JPY660/US$5–$10 and increase from there). The hotel also offers limousine sightseeing and transportation services (surcharges). Trains and subways are the most efficient and economical modes of transportation and are relatively easy to navigate, but get very busy during peak times (mornings and early evenings). The city’s 13 lines are all color-coded and include bilingual signs and maps. Cars operate from around 5 AM to midnight; fares start at JPY160 (US$2). Hibaya and Ginza subway stations are within walking distance (approximately five blocks) of the hotel, and Tokyo Central Station (trains) is 1 km (0.5 mile) away. The bus system is not as easily navigable, particularly for travelers who cannot decipher the Japanese signage, but a bus stop sits just outside the hotel’s main entrance. All fees subject to change without notice.

By bus (click here)

Closest bus stop to the hotel: Tokyo Station
Approximate travel time from the Narita Airport to the hotel: 2 hours
Approximate cost from Narita Airport (subject to change without notice): JPY3,000 for a one-way ticket (US$26–$36); subject to change without notice.
Approximate travel time from Haneda Airport to the hotel: 1 hour
Approximate cost from Haneda Airport (subject to change without notice): JPY900 (US$5–$10)

Schedule and directions (subject to change without notice): A limousine shuttle bus travels from Narita Airport to Tokyo Station’s Yaesu South exit (which is closest to the hotel) at least 20 times daily; timetables vary slightly depending on the departure terminal. The first bus departs at approximately 7 AM, the last at 11 PM. Limousine buses leave from the first-floor arrival level at Terminal 2 (from two locations at the north and south exits), and from the first-floor arrival level of Terminal 1 approximately five minutes later. Ticket counters are located in the arrival lobbies of both terminals.

The airport limousine shuttle bus also departs from Haneda Airport at least 20 times daily; timetables vary slightly depending on the departure terminal. The first bus departs at approximately 8:30 AM, the last at 11 PM. Buses leave from Depot 4 at both first-floor arrivals lobbies of Terminals 2 and 1.
Seats are allocated on a first-come, first-serve basis; advance bookings are not accepted. Tickets, with allocated departure times, can be purchased either at Information (Limousine Bus Ticket Counter) or at the ticket vending machine located in the arrival lobby. Travelers should then proceed to Depot 4 to wait for the bus.

Tokyo Station is approximately 1 km from the hotel. Upon arrival, guests can hail a taxi at the station, or take the subway to Hibaya Station, which is directly across from the hotel’s main entrance.

By train from Narita Airport only (click here)

Closest train station to the hotel: Tokyo Station
Approximate travel time from Narita Airport to the train station: 55 minutes
Approximate train cost from Narita Airport (subject to change without notice): JPY2,940 (US$26–$36)

Train schedules and directions (subject to change without notice): The JR NEX (JR Narita Express) line travels from the airport train station to Tokyo Station 24 times daily. The first train departs at 7:40 AM, the last departs at 9:40 PM. Upon arrival at Tokyo Station, take a taxi to the hotel, or take the Tokyo metro Chiyoda line to Hibiya Station, which is just north of the hotel’s main entrance.

By taxi from Haneda Airport only (click here)

Approximate travel time from Haneda Airport to the hotel: 40 minutes
Approximate cost (subject to change without notice): JPY8,000 (US$70)

Instructions: Taxis are readily available at the airport arrivals area.

By metro from Haneda Airport only (click here)

Approximate travel time from Haneda Airport to the hotel: 40 minutes
Approximate cost (subject to change without notice): JPY500 (US$5–$10)

Instructions: Take the airport monorail to Hamamatsu-cho Eki in Tokyo. Cars run approximately every five minutes. From Hamamatsu-cho Eki, transfer to a JR train traveling to Tokyo Station (1 km from the hotel), or take the metro Chiyoda line to Hibiya Station, which is just north of the hotel’s main entrance.

Know Before You Go

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Dining

The 16 restaurants and bars/lounges are located throughout the hotel’s two buildings and offer a diverse range of cuisine.

Les Saisons - French cuisine inspired by the Michelin-starred Les Crayeres restaurant. Serves lunch and dinner in a Neoclassical setting. Adjacent cigar bar is stocked with 20 varieties. Located on the mezzanine level of the main building.

The Old Imperial Bar - Tucked away off the main thoroughfare between the main and tower buildings. Décor and a piece of wall from the 1923 building designed by Frank Lloyd Wright combine with low lighting for an intimate, unique atmosphere. Four original cocktails include The Tinkerbell, a white rum/peach liquer/violet liquer creation inspired by Marilyn Monroe. Sandwiches served for lunch.

The Imperial Viking Sal - Distinguished as Japan’s first buffet-style restaurant at its inception in 1953. Features a show kitchen serving appetizers, soups, salads, roasts, other hot main dishes, and desserts for all three meals. Located on the 17th floor of the main building.

The Imperial Lounge Aqua - Cocktail lounge reminiscent of a gentleman’s club with sofa seating arranged in conversational clusters. Overlooks neighboring Hibiya Park from the main building's 17th floor. Live music each evening.

Kamon - Fine dining. Teppanyaki, open-grill steaks, and seafoods prepared tableside for lunch and dinner. Located on the 17th floor of the main building.

Rendezvous Lounge - Multi-tiered, colored-glass mosaic dominates the wall space above this busy lounge in the main lobby area. Offers coffee, tea, beer, cocktails, and other beverages, along with sandwiches at lunch. Open from lunch till late night.

Cicerone - Located on the mezzanine level of the main building. Italian-style cuisine for lunch and dinner. Semi-formal atmosphere; tables for smaller groups.

Eureka - Serves à la carte and table d’hote Pacific Coast cuisine for breakfast, tea, lunch, and dinner. Casual atmosphere complemented by both booth-style tables and large windows overlooking the street. Located on the lobby floor of the main building.

Nakata - Tokyo-style sushi served at a counter for solo diners and tables for small groups. Open for all three meals. Located on the lower level of the main building.

Nadaman - Serves traditional Japanese cuisine. Located on the lower level of the main building.

La Brasserie - French-style cuisine for lunch and dinner in an atmosphere inspired by turn-of-the-century Paris. French bread specialty. Located on the lower level of the tower building.

Sushigen - Sushi served for all three meals in a fine-dining atmosphere. Located on the lower level of the tower building.

Ten-Ichi - Light tempura served for lunch and dinner at a counter or tables for small groups. Located on the lower level of the tower building.

Peking - Chinese cuisine inspired by the Imperial Court of the Ming Dynasty. Open for lunch and dinner. Located on the lower level of the tower building.

Isecho - Traditional Kyoto-style cuisine served in private rooms. Located on the lower level of the Imperial Plaza.

Kitcho - A branch of the well-known traditional Japanese restaurant. Serves sukiyaki and shabu-shabu. Located on the lower level of Imperial Plaza.

Awards And Affiliations

The hotel received the Institutional Investor World's Best Hotels award in 2005.

Address

1-1-1 Uchisaiwaicho Chiyoda-ku

Tokyo, 100-0011

Japan

Nearest major airport:

Tokyo, Japan (NRT-Narita Intl.)

Area:

Ginza, Tokyo, Japan