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Shangri-La Hotel, Sydney

Hotel Information: The lobby of the Shangri-La Hotel Sydney has floor-to-ceiling windows on two sides, letting light flood into the area, which is decorated in a décor of tans, purples and greys that evoke the colours of Australian eucalyptus trees. The reception lies straight ahead, backed by spotlit glass panels, while on each side are scattered groups of armchairs and sofas. To the left lies the Lobby Lounge, where guests, many from the United Kingdom and United States, can relax in casual groups. A stairway of abstract metals leads up to a café and function areas, while outside lies a lily pond.

Insider tip: While the Shangri-La Hotel Sydney stands near many major tourist attractions, the Sydney Observatory on a hillside nearby is often overlooked, perhaps because it is cut off from downtown by the highway approaches to the Harbour Bridge. The observatory is worth a visit for its astronomy museum, but particularly for its night tour, which enables visitors to glimpse the planets and stars of the southern skies through telescopes. There is also a Space Theatre 3D Ride that will appeal to children and the young at heart.


Spa

Located on level two, the Alysium Spa & Health Club contains a fitness centre and swimming pool. The Spa has four single massage rooms. There is also a separate beauty and hair salon.

The philosophy at the Alysium Spa & Health Club aims at personally helping clients with their individual needs, allowing for pampering in luxurious but relaxed surroundings. Signature treatments include Ultimate Bliss and the Day of Indulgence package.


Swedish Massage (30 minutes): AU$65
Relaxing, full body oil massage that gently relieves aches and muscle soreness to leave a wonderful feeling of wellbeing.
Fee may not include tax and is subject to change without notice.

Pregnancy Massage (60 minutes): AU$110
Sequence of massages focusing on the lower back, legs, and all the tired parts of the body.
Fee may not include tax and is subject to change without notice.

Super Stress Release Massage (60 minutes): AU$110
Sequence of massages covering the scalp, neck, and shoulder areas, relieving stress and promoting deep relaxation.
Fee may not include tax and is subject to change without notice.

Aromatherapy Massage (60 minutes): AU$120
Whole body treatment using a range of pre-blended essential oils. Designed to promote physical and mental health, relaxation, and wellbeing.
Fee may not include tax and is subject to change without notice.

Ultimate Bliss (60 minutes): AU$210
Specialty treatment involving two therapists working simultaneously to create the ultimate massage indulgence, using pre-blended essential oils.
Fee may not include tax and is subject to change without notice.

Collagen Facial (1 hour, 15 minutes): AU$145
Regenerating, re-hydrating mask applied to address premature ageing, the development of fine lines, and severe dehydration.
Fee may not include tax and is subject to change without notice.

Express Facial (30 minutes): AU$75
Comprises a deep cleanse, exfoliation, and mask application.
Fee may not include tax and is subject to change without notice.

Remedial Massage (60 minutes): AU$110
Oil massage in which therapist deals with problem areas of the body using therapeutic massage suited to individual needs.
Fee may not include tax and is subject to change without notice.

Active Green Clay Body Brush & Mud Wrap (30 minutes): AU$75
Luxurious treatment for the feet using Organic Wild Thyme Pumice.
Fee may not include tax and is subject to change without notice.

Day of Indulgence Package (4 hours): AU$425
Includes 60-minute aromatherapy massage, manicure, hair and scalp treatment, 60-minute deluxe facial, eyelash and eyebrow tint, make-up, and shampoo and dry.
Fee may not include tax and is subject to change without notice.


Alysium Spa uses Simply Natural and U Skin Care products from Australia.


Rooms

Guestrooms at the Shangri-La Hotel Sydney were refurbished in 2005 to offer expansive harbour views and an abundance of natural light, with large, triple-glazed windows providing views of the city and Sydney Harbour. Beds are topped with premium bedding such as 300-thread-count sheets, goose down quilts, pillow menu, silk throws, and Thai silk bed heads. Executive desks have dual-line phones, independent fax line, and complimentary high-speed Internet access. Cable/satellite TV offer pay movies and premium channels such as BBC, CNN, Sky Movies, Sky Sports, and Bloomberg. Minibars have refrigerators and tea/coffee kettles. Other amenities include irons and ironing boards, bathrobes and slippers, and a safe which accommodates laptops. The marble bathrooms have a separate tub and shower and complimentary toiletries are provided.

Room Amenities

  • Internet access - high speed
  • Cable/satellite TV
  • Premium TV channel(s)
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Climate control
  • Complimentary newspaper
  • Air conditioning
  • Blackout drapes/curtains
  • Internet access - complimentary
  • Direct-dial phone
  • Voice mail
  • Multi-line phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Remote lighting/drapery/curtain control
  • Wake-up calls
  • Housekeeping
  • Turndown service
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Makeup mirror
  • Massage - available in room
  • Sewing kit
  • Slippers
  • Extra towels/bedding in room
  • Separate bathtub and shower
  • Child care (in room, surcharge)
  • Electronic/magnetic keys
  • Television - Satellite service
  • In-room safe (accommodates laptop)
  • Iron/ironing board
  • In-room safe (accommodates laptop)
  • Desk
  • Clock radio
  • Rollaway beds
  • Cribs (infant beds) available

Recreation

The Alysium Spa & Health Club on level two has a fitness centre offering a wide range of the latest cardio and strength equipment, free weights, weight machines, and resistance equipment. A 20-metre indoor pool has a spa tub and adjoining sundeck. There is also a sauna and a cold plunge pool.

The King George V fitness centre, just 100 metres from the hotel, offers aerobics, yoga and Pilates lessons, as well as basketball courts. Within 1 km of the Shangri-La Hotel Sydney, via the Sydney Opera House, is the Royal Botanic Gardens with a foreshore running and walking track. Bicycle rentals are available in nearby Clarence Street, and tennis courts in Kent Street. A 10-minute taxi ride away is Centennial Park, offering extensive running and walking tracks in addition to horse riding. Golf is available at Moore Park Golf Club (5 km), Bondi Golf Club (7 km) or Lane Cove Country Club (10 km). Sailing, windsurfing and kayaking is available in Rose Bay, a 15-minute taxi ride from the hotel. The seaside suburb of Manly (30 minutes by ferry from Circular Quay) offers sea kayaking, surfing, scuba diving, parasailing, and numerous harbour walks.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf - driving range nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Swimming on site
  • Rowing or canoeing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Aerobics nearby
  • Tennis nearby
  • Running track/path nearby
  • Basketball nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Property Amenities

The Shangri-La Hotel Sydney has 563 guestrooms over the 36-storey tower block in the historic Rocks district. It offers views of the iconic Opera House and Harbour Bridge from its Altitude Restaurant and Blu Horizon Bar on level 36, and from many of its guestrooms. It has a full-service conference area with a wide range of meeting venues, as well as a business centre. The business centre, which has showers and a relaxation area, also functions as an early arrivals lounge. The Alysium Spa & Health Club offers a range of massage and beauty therapies. A hair and beauty salon is located on the same floor, in addition to a 20-metre heated indoor pool with adjoining sundeck. On-site shops include a jewellery store and gift shop. An historic pub building adjacent to the main building offers casual alfresco dining.

Valet parking:
Covered, secure onsite parking (surcharge)

The Shangri-La Hotel Sydney offers a business centre with wireless and high-speed Internet access, as well as a relaxation area and showers. The conference venue has a wide selection of function rooms to suit a range of requirements, from small groups to large-scale receptions. The total of 1,900 square metres of function space has full technological facilities.

Business centre: The business centre at the Shangri-La Hotel Sydney is located on the second floor. It offers two computer workstations with high-speed Internet access (surcharge) and three laptop stations. There is a boardroom for up to eight guests, and an adjoining office for up to four people - either of which can be hired by the hour or day. There is a small lounge with complimentary tea/coffee, and shower facilities and changing rooms for early arrivals. Photocopying, faxing, scanning, and audiovisual hire are on offer, as well as translation and secretarial services. Laptops and mobile phones may also be hired.

Internet access: High-speed Internet access in the business centre costs AU$0.55 per minute. Wireless Internet access is available in public areas of the Shangri-La Hotel Sydney, including bars, restaurants, lobby, business centre, and function/meeting rooms. Access costs AU$15 for half an hour, AU$25 for two hours, or AU$40 for 12 hours. Fee(s) subject to change without notice.

Conference/function room(s): Conference facilities at the Shangri-La Hotel Sydney extend over four levels and include a ballroom and 17 other function rooms, a number of which can be combined to create additional spaces of varying sizes. Many of the rooms feature large foyers and break-out rooms. The Grand Ballroom is 670 square metres, and accommodates 900 guests in theatre style or 450 in classroom style. It can be divided into two. The Heritage Plaza is a 130 square metre weatherproofed courtyard surrounded by heritage-listed cottages, and can accommodate up to 200 people. The Bradfield Lounge, which has balconies, is 155 square metres, hosting 100 in cocktail style or 50 in classroom style, while the 92 square metre Harlequin Room can host 80 in cocktail style or 50 in classroom style. Other meeting rooms range in size from 185 square metres to 26 square metres. Audiovisual equipment, international video conferencing, simultaneous translations, lecterns, microphones, and other equipment is available.



  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Number of rooms: 563
  • Number of floors: 36
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business center
  • Cell phone/mobile rental
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Conference room(s)
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check- in
  • Express check-out
  • Fitness equipment
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • High-speed (wired) Internet access - complimentary
  • Internet access - wireless
  • Limo or Town Car service available
  • Massage - treatment room(s)
  • Medical assistance available
  • Meeting rooms (small groups)
  • Multilingual staff
  • Parking (secure)
  • Parking (surcharge)
  • Parking (valet)
  • Parking garage
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box - front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Spa tub
  • Swimming pool - indoor
  • Tour assistance
  • Translation services
  • Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets not allowed
  • Check-in time is 3 PM
  • Check-out time is 11 AM

National Rating

Official Australia STAR Rating provided by AAA Tourism Pty Ltd
AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 5-stars.

Location Details

Sydney Kingsford Smith International Airport (SYD): Approximate travel time is 30 minutes and distance is 12 km.

Getting there: The most practical methods of transport from the airport to the Shangri-La Hotel Sydney are by taxi, train, or shuttle bus. The hotel can also arrange a pick-up service. Rental cars are available online.

Getting around: Taxis are reasonably priced by international standards (flag-fall is AU$2.75) and may be flagged down in the street. Tolls may be added, and there is a 10% surcharge if you pay by credit card. Trains, buses, and ferries provide a comprehensive network around the city centre and suburbs. Fares vary depending on the length of the journey. Those intending to use public transport should enquire about the wide range of day and week passes, or Travelten tickets offering ten rides on buses or ferries at a discounted price. The nearest train stations to the Shangri-La Hotel Sydney are Wynyard and Circular Quay, both on the City Circle line, Circular Quay is also the departure point for ferries. See www.sydneybuses.nsw.gov.au or www.cityrail.info for timetables and route networks.

Closest bus stop to the hotel: Shangri-La Hotel Sydney
Approximate travel time from the airport to the hotel: 30 minutes
Approximate cost (subject to change without notice): AU$7

Schedule and directions (subject to change without notice): The Kingsford Smith Airport Coach departs from outside both domestic and international terminals and deposits guests directly at hotels in the city centre, including the Shangri-La Hotel Sydney.


Closest train station to the hotel: Wynyard Station or Circular Quay
Approximate travel time from the airport to the train station: 20 minutes
Approximate train cost (subject to change without notice): AU$12

Train schedules and directions (subject to change without notice): Trains run from both the international and domestic airports to the city centre and are convenient, though very crowded during rush hour, since the airport stops are on a regular suburban line. Trains depart every 15 minutes and take 15 minutes to the city, following the City Circle line. The nearest stations to the Shangri-La Hotel Sydney are Wynyard and Circular Quay, each less than 500 metres from the hotel, though Circular Quay is perhaps easier to negotiate with luggage.


Approximate travel time from the airport to the hotel: 20 minutes
Approximate cost (subject to change without notice): AU$30

Instructions: The taxi rank is just outside the domestic and international arrivals terminals; queues can sometimes be very long, especially in the evenings at the domestic terminal. There is an additional AU$2 on top of the fare for airport pickups. Note that if the driver takes the Eastern Distributor tollway (the fastest way into the city centre) a further AU$3.50 will be added to the fare at the end of the journey.


Rental cars are available online.
Approximate travel time: 20 minutes

Driving directions from Sydney Kingsford Smith International Airport (SYD): From the airport, turn right onto General Holmes Drive and follow the posted signs to the city along Southern Cross Drive. This will link with the Eastern Distributor. (The Eastern Distributor is a toll road; the car will need to be fitted with an electronic tag for the AU$3.50 toll. Ask your car rental company for details). Take the Kings Cross exit. Proceed up William Street and turn right into College Street (the Australian Museum will be on the immediate left at the intersection). After turning into College Street (Hyde Park will be on the left), proceed past St Mary's Cathedral. Turn right at lights into Macquarie Street. Turn left at the fifth set of lights (Bridge Street) and proceed straight up to the major intersection with George Street. Turn right and then move to the left lane to turn left at the first set of lights (Essex Street). Drive a couple of short blocks up the steep hill to the T-junction with Cumberland Street. Turn right and the Shangri-La Hotel Sydney is almost immediately on the right.


Travel time from the airport to the hotel: 20 minutes
Approximate cost (subject to change without notice): AU$95

Schedules and directions (subject to change without notice): Guests should pre-book transfers at the time of booking accommodation or book a return transfer with the concierge. Guests must contact the hotel 48 hours prior to arrival in order to give the staff an estimated time of arrival. Hotel contact information will be included in the reservation confirmation for bookings via this Web site.


Know Before You Go

The following fees and deposits are charged by the property at either check-in or check-out.

  • Overnight valet parking costs AU$42 per day.
  • Airport transfers (surcharge) This list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Dining

Altitude Restaurant - Australian cuisine with European influences. À la carte dinners and fine wine. Seven-course degustation meals. Intimate venue. Fine crystal and table linen. Décor in purple and tan tones. Located on level 36. Ceiling-to-floor windows with views of Sydney Harbour and Opera House. Private dining room seats 16. Smart casual attire. Open for dinner daily except Sunday, bookings advisable. Private functions for breakfast, lunch or dinner.

Blue Horizon Bar - Large cocktail selection, premium wines, champagnes. Light snacks and canapés. New York-inspired décor. Located on level 36. Ceiling-to-floor windows with views of Sydney Harbour and Opera House. Smart casual attire. Open daily from late afternoon until late.

Café Mix - À la carte and modern buffet selections from Asia and Europe, with seafood highlights. Western and Asian buffet breakfasts. Contemporary, relaxed décor with displays of coloured bottles. Open-theatre kitchen. Located on level one. Open daily from early morning to late evening.

Lobby Lounge - Cocktails and other drinks. Light menu options including vegetarian dishes. Afternoon teas and herbal tea selections. Live piano music evenings. Décor of purple and beige tones. Located off lobby, with floor-to-ceiling windows overlooking lily pond. Smart casual or business attire. Open daily from early morning (mid morning Sundays) to late evening.

Gloucester Street Pantry - Freshly baked pastries, breads, cakes, and sandwiches. Desserts. Wine and spirits. Located at street level. Open daily from early morning to late afternoon, weekdays only.

Harts Pub - Sports bar serving pizzas, light lunches, traditional barbecue lunches with salad bar. Range of beer and ale, and wine. Part of the 1890s Hart Building, and former home of Australian culinary icon Margaret Fulton. Located at street level, adjacent to main tower building. Outdoor courtyard. Open daily from noon to late, weekdays only.


Address

176 Cumberland Street The Rock

Sydney, NSW 2000

Australia

Nearest major airport:

Sydney, NSW, Australia (SYD-Kingsford Smith Intl.)

Area:

City Centre, Sydney, New South Wales, Australia