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Rooms
Shangri-La Hotel Suzhou offers 390 guestrooms in a 54-story property. Guestrooms feature satellite television with premium TV channel(s), HBO, and ESPN. Business-friendly rooms are equipped with high-speed Internet access, desks, and direct-dial phones. Guestrooms have coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, and scales. Complimentary bottled water is provided in room. Guestrooms provide minibars and slippers. Other amenities include bathroom phones and air conditioning. Services include a turndown service, housekeeping, and wake-up calls.
Room Amenities
- Internet access - high speed
- Cable/satellite TV
- Premium TV channel(s)
- Air conditioning
- Climate control
- Direct-dial phone
- Internet access - surcharge
- Bottled water in room (complimentary)
- Minibar
- Coffee/tea maker
- Wake-up calls
- Housekeeping
- Turndown service
- Bathroom telephone
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Makeup mirror
- Sewing kit
- Slippers
- Separate bathtub and shower
- Bathroom scale
- Extra towels/bedding in room
- Child care (in room, surcharge)
- Electronic/magnetic keys
- In-room safe (accommodates laptop)
- Television - Satellite service
- Iron/ironing board
- In-room safe (accommodates laptop)
- Desk
- Cribs (infant beds) available
- Smoking rooms
Recreation
The health club at the Shangri-La Hotel Suzhou is equipped with cardio-vascular equipment, free weights, and strength-training machines. In the locker area, there are a sauna, spa tub, and steam rooms. Other recreational facilities include an artificial putting green, a Pitch-and-Putt course, an outdoor tennis court, and a massage centre.
Suzhou’s Amusement Land is located only 500 metres (547 yards) from the hotel, and a playground is 1 km (0.5 mile) away. Directions to these attractions can be obtained from the concierge. The Zhongxing Golf Club is located 25 km (15 miles) from the hotel, and the San Yang Golf Course is 45 km (28 miles) away.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Swimming on site
- Tennis on site
- Playground nearby
Property Amenities
Shangri-La Hotel Suzhou offers a restaurant, a bar/lounge, and a coffee shop/café. The property provides 24-hour room service. In addition to an indoor pool and a children's pool, Shangri-La Hotel Suzhou provides a health club, a spa tub, a sauna, and a steam room. Business-related amenities include a business center and secretarial services. Meeting facilities include conference rooms, a ballroom, exhibit space, and banquet facilities. This Suzhou property provides an airport shuttle (surcharge). Shangri-La Hotel Suzhou also offers a nightclub, a fitness facility, and wireless Internet access. The property has a 24-hour front desk. Onsite parking is complimentary.
- 24-hour front desk
- Air-conditioned public areas
- Airport transportation (surcharge)
- Number of rooms: 390
- Audio-visual equipment
- Babysitting or child care
- Ballroom(s)
- Number of floors: 54
- Banquet facilities
- Bar/lounge
- Barbecue grill(s)
- Business center
- Cell phone/mobile rental
- Clubhouse
- Coffee shop or café
- Complimentary newspapers in lobby
- Computer rental
- Concierge desk
- Conference room(s)
- Currency exchange
- Doorman/doorwoman
- Dry cleaning service
- Elevator/lift
- Event catering
- Exhibit space
- Express check- in
- Express check-out
- Fitness equipment
- Gift shops or newsstand
- Health club
- Internet access in public areas - complimentary
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet access - wireless
- Limo or Town Car service available
- Massage - treatment room(s)
- Meeting rooms (small groups)
- Multilingual staff
- Nightclub
- Parking (free)
- Parking (secure)
- Parking garage
- Porter/bellhop
- Restaurant(s) in hotel
- Room service (24 hours)
- Safe-deposit box - front desk
- Sauna
- Secretarial services
- Security guard
- Spa tub
- Steam room
- Swimming pool - children's
- Swimming pool - indoor
- Tour assistance
- Translation services
- Umbrella
- Wedding services
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time is 2 PM
- Check-out time is Noon
Location Details
Wuxi Shuofang Airport (WUX): Approximate travel time is 60 minutes and distance is 40 kilometres (25 miles).
Hongqiao International Airport (SHA): Approximate travel time is 90 minutes and distance is 80 kilometres (50 miles).
Pudong International Airport (PVG): Approximate travel time is 2 hours and distance is 120 kilometres (75 miles).
Getting there: The easiest method of getting to the hotel from the above airports is to take a bus bound for Suzhou. Once in Suzhou, travellers should use taxis to get to the hotel. Alternatively, travellers can arrange airport transfers with the hotel; however, travellers should contact the hotel at least 48 hours prior to arrival in order to give the staff an estimated time of arrival. Hotel contact details will be included in the reservation confirmation for bookings via this Web site. Rental cars are not recommended for travellers unfamiliar with this area.
Bus detailsClosest bus stop to the hotel: Suzhou Bus Terminal
Approximate travel time from the airport to the hotel: 1–2 hours, depending on the airport
Approximate cost (subject to change without notice): CNY50–80 (US$7–10) one way
Schedule and directions (subject to change without notice): Buses to Suzhou leave the airport daily. Travellers may obtain the departure times from the hotel, after having received the hotel contact details from the reservation confirmation for bookings made on this Web site. From Suzhou, travellers may take a taxi to travel the last 5 km (3 miles) to the hotel. Taxis are available next to the bus terminals and throughout the city.
Know Before You Go
All travellers should have valid visas prior to entering the People’ Republic of China.
Guide dogs are not permitted.
Fees
The following fees and deposits are charged by the property at either check-in or check-out.
Services
- Airport transfers – CNY900 (US$117) to/from WUX
- Airport transfers – CNY1,400 (US$181) to/from PVG
- Airport transfers – CNY1,100 (US$142) to/from SHA
Facilities
- High-speed Internet access in business centre and conference facilities – surcharge
- High-speed Internet access in guestrooms – CNY80 (US$10) per day
This list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Dining
Café Soo - Located in the Lobby, with a large, open-display kitchen. Japanese, South-East Asian, and Western cuisine served from buffet and à la carte menu. Open from early morning till late evening.
Restaurant Suntory - Traditional Japanese sushi, sashimi, and teppanyaki. Contemporary Japanese décor. Open from late morning till early evening.
Shang Palace - Serves a fusion of Huai Yang, Szechuan, and Cantonese cuisine made from live seafood and prepared by master chefs. Modern Chinese décor. Open from mid morning till early evening.
Deli Soo - Modern delicatessen offering a wide selection of freshly baked breads and pastries, as well as pralines. For people in a hurry, there are ready-to-cook dishes, an extensive take-away menu, and made-to-order cakes. Open from early morning till early evening.
Lobby Lounge - Offers freshly brewed coffee, cocktails, imported wines, and fine cigars from around the world. Live music performances daily. Open from mid morning till late evening.
Club Red - Nightclub serving light snacks. Contemporary décor and private KTV lounges. Open from early evening till late evening.
Address
168 Ta Yuan Road
Suzhou Ntl New & Hi-Tech Ind Dev Zn
Suzhou, Jiangsu 215000
China
Nearest major airport:
Shanghai, China (PVG-Pudong Intl.)
