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Spa
Located within the health club and spa center, Spa at Shangri-La Hotel, Surabaya offers a range of treatment therapies using traditional health and beauty ritual techniques. Created as an exclusive retreat for busy executives, the spa offers a variety of treatments, which include Rejuvenating for skin contour and balance, Global Traveler, ideal for jet-setters, and Maduranese Harmony, a popular treatment for releasing stress.
Spa at the Shangri-La is open daily from 10 AM to 10 PM (last order at 9 PM).
Rejuvenating (2 hours):
Using an avocado body scrub, known for its moisturizing and anti-aging properties, this treatment includes a lotion wrap, bath, and final application of a body moisturizer. The treatment is designed to restore skin balance and improve firmness.
Global Traveler (1 hour, 30 minutes):
Ideal for jet-setters, this treatment begins with a head and scalp massage, followed by an eye treatment. It concludes with either a Duo or Stone massage.
Maduranese Harmony (2 hours):
Meant to refresh the skin and stimulate blood circulation, this treatment offers a choice of body scrubs made from plants and herbs. Guests can relax in a natural mineral bath before experiencing a Maduranese-style massage, which uses aromatic essential oils blended to suit individual needs.
Duo Massage (1 hour;1 hour, 30 minutes):
Increasing flexibility and improving well-being of the body, mind, and soul, this massage is conducted through the coordinated movements of two therapists.
Warmed Stone Massage (1 hour):
Inspired by traditional Java rituals, which are known for a hands-on healing approach to relieving stress and restoring vitality, this treatment incorporate ancient massage techniques applied with long, kneading strokes. Volcanic stones are heated in oils and placed on pressure points to further relieve stress.
Room Amenities
- Internet access - high speed
- Premium TV channel(s)
- Cable/satellite TV
- Hypo-allergenic bedding available
- Complimentary newspaper
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Internet access - surcharge
- Direct-dial phone
- Bottled water in room (complimentary)
- Refrigerator
- Minibar
- Coffee/tea maker
- Wake-up calls
- Housekeeping
- Turndown service
- Bathroom telephone
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Makeup mirror
- Massage - available in room
- Sewing kit
- Slippers
- Bathroom scale
- Shower/tub combination
- Bidet
- Child care (in room, surcharge)
- Electronic/magnetic keys
- In-room safe
- Iron/ironing board (on request)
- Window opens
- Desk
- Cribs (infant beds) available
- Smoking rooms
Recreation
Shangri-La Hotel Surabaya offers a landscaped freeform outdoor pool, fitness equipment, a spa tub, sauna, and steam room, as well as tennis and table tennis facilities. Aerobics classes also are available. The recreational activities listed below are available on site; fees may apply. |
- Swimming
- Tennis
- Aerobics
Property Amenities
- Air-conditioned public areas
- Number of rooms: 389
- Number of floors: 16
- Audio-visual equipment
- Ballroom(s)
- Banquet facilities
- Bar/lounge
- Beauty services
- Business center
- Business services
- Complimentary newspapers in lobby
- Computer rental
- Concierge desk
- Conference room(s)
- Currency exchange
- Doorman/doorwoman
- Dry cleaning service
- Elevator/lift
- Event catering
- Exhibit space
- Express check- in
- Express check-out
- Fitness equipment
- Gift shops or newsstand
- Hair salon
- Internet access in public areas - complimentary
- Internet access - wireless
- Limo or Town Car service available
- Massage - treatment room(s)
- Medical assistance available
- Meeting rooms (small groups)
- Multilingual staff
- Nightclub
- Parking (free)
- Parking (valet)
- Poolside bar
- Porter/bellhop
- Restaurant(s) in hotel
- Room service (24 hours)
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Spa services on site
- Spa tub
- Steam room
- Swimming pool - children's
- Swimming pool - outdoor
- Technology helpdesk
- Tour assistance
- Translation services
- Wedding services
Policies
The information on this listing is provided by the hotel/resort. Public-area and accommodations amenities listed are subject to change without notice and may not be available upon arrival. Property features and photos are meant for illustrative purposes; actual appearances and details may vary.
Extra person charges may apply and vary depending on hotel policy.
Rollaways and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit is required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
- Pets not allowed
- Check-in time is 2 PM
- Check-out time is Noon
Location Details
Juanda International Airport (SUB): Approximate travel time to Shangri-La Hotel Surabaya is 30 minutes and distance is 25 km (15.5 miles).
Getting there: The hotel recommends taxis for airport transportation. Rental cars are not recommended for travelers unfamiliar with this area.
Taxi detailsApproximate travel time from the airport to the hotel: 30 minutes
Approximate cost (subject to change without notice): IDR 100,000 (US$5−$15)
Dining
Jamoo - Continental and Asian cuisine served at indoor or outdoor terrace. Several stations, including hot pot and noodles, sushi, wok cooking, grill, and carving stations. Open from early morning to late night.
Shang Palace - Dim sum, seafood, barbecued meats. Breakfast on Sundays and holidays, lunch Mondays through Saturdays, dinner daily.
Nishimura - Teppanyaki, sushi, sashimi. À la carte, set lunch menu. Open during lunch and dinner hours.
Portofino - Italian cuisine served during dinner hours daily and Sunday lunch. Extensive wine selection.
Desperados - Tex-Mex cuisine and margaritas. Live music. Open from early evening to late night.
Address
Sorry, an error has occurred and we are unable to show you a map of Shangri-la Hotel Surabaya right now.Jl May Jend Sungkono No 120
Surabaya, 60256
Indonesia
Nearest major airport:
Surabaya, Java, Indonesia (SUB-Juanda)

