Check Availability & Pricing
Reception opening hours: 24 hours
Please note:
On arrival day, room keys can only be collected after 2 PM.
Rooms
Guestrooms at Kempinski Hotel Grand Arena offer minibars, complimentary newspapers, and air conditioning. Guestrooms feature cable television. Bathrooms include bathrobes, bathroom phones, and hair dryers. Business-friendly rooms are equipped with wireless Internet access and direct-dial phones. Guestrooms provide slippers. Services include housekeeping. Amenities available on request include irons/ironing boards and extra towels/bedding.
Room Amenities
- Internet access - wireless
- Cable/satellite TV
- Balcony
- Complimentary newspaper
- Air conditioning
- Blackout drapes/curtains
- Internet access - complimentary
- Direct-dial phone
- Voice mail
- Minibar
- Housekeeping
- Extra towels/bedding
- Private bathroom
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Bathroom telephone
- Makeup mirror
- Sewing kit
- Slippers
- Handheld shower
- Television - Cable service
- Electronic/magnetic keys
- Iron/ironing board (on request)
- Window opens
- In-room safe
- Smoking rooms
Recreation
The hotel is located next to the Gondola ski lift station in the resort of Bankso, part of the Pirin Mountains ski area. The resort is located at an altitude of 936 metres and features 65 kilometres of slopes, including black runs and an uninterrupted 16-kilometre run.
Bansko resort caters for all levels of skier, with a ski kindergarten with three baby drags, a baby track, and a winter and summer rotunda-type kinder carousel. The hotel offers a kids’ club to keep children entertained (fees may apply).
Off-piste skiing is available for advanced skiers.
Ski equipment can be hired from shops located in the resort centre.
The resort centre offers numerous après-ski options, including many bars, restaurants, and clubs.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Skiing - downhill nearby
- Snowboarding nearby
- Snowmobiling nearby
- Ice skating nearby
- Snowshoeing nearby
- Swimming on site
- Rowing or canoeing nearby
- Rafting nearby
- Aerobics on site
- Running track/path nearby
- Yoga classes/instruction on site
- Mountain biking nearby
- Bicycle rentals on site
- Hiking/biking trails on site
- Horse riding/rental nearby
- Hunting nearby
Property Amenities
Kempinski Hotel Grand Arena features a restaurant, serving breakfast only. The property provides 24-hour room service. The full-service spa features massage and treatment rooms and beauty services. In addition to an indoor pool and an outdoor pool, Kempinski Hotel Grand Arena provides ski-in/ski-out access, a health club, a sauna, and a steam room. Business-related amenities include a business center and secretarial services. Meeting facilities include conference rooms, banquet facilities, and meeting rooms for small groups. This Bansko property provides an airport shuttle (surcharge). Kempinski Hotel Grand Arena also offers a bar/lounge, a fitness facility, and wireless Internet access. The property has a 24-hour front desk. Onsite parking is complimentary.
- Air-conditioned public areas
- Bar/lounge
- Restaurant(s) in hotel
- Airport transportation (surcharge)
- Business center
- 24-hour front desk
- Safe-deposit box - front desk
- Shopping on site
- Hair salon
- ATM/banking
- Babysitting or child care
- Audio-visual equipment
- Banquet facilities
- Barbecue grill(s)
- Beauty services
- Billiards
- Clubhouse
- Coffee shop or café
- Complimentary newspapers in lobby
- Complimentary breakfast
- Concierge desk
- Conference room(s)
- Currency exchange
- Doorman/doorwoman
- Dry cleaning service
- Elevator/lift
- Fireplace in lobby
- Fitness equipment
- Full-service health spa
- Gift shops or newsstand
- Health club
- Internet access in public areas - complimentary
- Internet access - wireless
- Children's club
- Laundry facilities
- Massage - treatment room(s)
- Medical assistance available
- Meeting rooms (small groups)
- Multilingual staff
- Parking (free)
- Parking (valet)
- Parking garage
- Patio
- Pool table
- Porter/bellhop
- Room service (24 hours)
- Sauna
- Secretarial services
- Security guard
- Shoe shine
- Ski storage
- Ski-in/ski-out
- Spa services on site
- Steam room
- Supervised child care/activities
- Swimming pool - children's
- Swimming pool - indoor
- Swimming pool - outdoor
- Television in lobby
- Tour assistance
- Wedding services
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets accepted
- Pet fee charged at hotel/condo
- Check-in time is 2 PM
- Check-out time is Noon
Know Before You Go
Early check-in and late check-out are available upon request for a surcharge.
Fees
The following fees and deposits are charged by the property upon service, check-in, or check-out.
- Pet fee: €20/night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Dining
Guests of Kempinski Hotel Grand Arena enjoy a complimentary breakfast at the Gallery Restaurant each morning.
The Gallery Restaurant - Relaxed restaurant overlooking the Pirin Mountains. Serves Bulgarian and international dishes with themed buffets and a la carte and chef’s choice menus. Open for breakfast, lunch and dinner.
Lobby Bar - Located in the hotel lobby, this lounge bar serves drinks, light snacks, cakes and pastries. Specialities include cocktails and muffins with wild berries in the summer, and home-made apple pie in the autumn. Open until late.
Bella Vista Lounge and Terrace - Located on the mezzanine floor above the lobby, and extends to a terrace offering views of the Pirin Mountains. Serves hot beverages, soft drinks, cocktails, snacks and appetisers. Open until late.
Come Prima - Fine Mediterranean restaurant serving Italian food. Live cooking show for dinner in the 'show-kitchen.'
Address
Pirin Street 96
Bansko, 2770
Bulgaria
Nearest major airport:
Sofia, Bulgaria (SOF)
