Hotel Information: Comprising eight acres, The Ritz-Carlton, San Juan Hotel, Spa & Casino features an expansive courtyard with low tropical gardens designed with an eye for geometry softened by an affection for nature. Couples and families come for beach holidays. Conference facilities are set apart from leisure-traveler areas.

Amenity highlights: A pool bordered by lion-head spouts, stately royal palms, and flowering gardens and a six-person spa tub refresh sunbathers. Attendants distribute chilled towels and fruit. The beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions serves boogie boarders and surfers. Complimentary classes include Pilates, yoga, spinning, step aerobics, and Latin dance.

Insider tip: The casual Metropole restaurant across the boulevard from the resort attracts hordes of patrons with a long menu of home-style Cuban dishes.

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Rooms

The Ritz-Carlton, San Juan offers 416 guestrooms and suites in nine- and 10-story wings. Nonsmoking floors available. Bedding features pillowtop mattresses, 400-thread-count Frette Italian linens, goose down comforters, and non-allergenic foam pillows.

Amenities include 37-inch flat-panel televisions with premium cable channels and pay movies; digital air conditioning with individual control; AM/FM clock radios with alarms and CD players; fully-stocked minibars; and in-room safes. Gourmet coffee and tea are available.

Marble bathrooms offer shower/tub combinations, plush bathrobes, oversized terrycloth bath towels, and Bulgari bath amenities. Lighted makeup/shaving mirrors, hair dryers, and scales are available.

Business conveniences include work desks, complimentary high-speed Internet connections, and three dual-line speakerphones with dataports.

The Ritz-Carlton Club Level guestrooms located on the 9th floor provide guests access to an exclusive check-in/check-out lounge with concierge, ocean-view balcony, and complimentary food/drink service consisting of Continental breakfast, light lunch, afternoon tea, evening cocktails/appetizers, and desserts/cordials at night.

Twice daily housekeeping is available, including nightly turndown service.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• CD player
• Hypo-allergenic bedding available
• Premium bedding
• Climate control
• Air conditioning
• Blackout drapes/curtains
• Internet access - complimentary
• Bottled water in room (complimentary)
• Minibar
• Housekeeping (daily)
• Designer toiletries

• Bathrobes
• Complimentary toiletries
• Hair dryer
• Bathroom telephone
• Makeup mirror
• Bathroom scale
• Child care (in room, surcharge)
• Electronic check-out
• Electronic/magnetic keys
• Iron/ironing board
• In-room safe (accommodates laptop)
• Desk
• Clock radio
• Cribs (infant beds) available

Recreation

Symmetrically shaped, a formal pool bordered by lion-head spouts, stately royal palms, and gardens measures approximately 45.75 x 36.5 m (150 x 120 ft). The pool courtyard includes a six-person spa tub.

Beginning in front the Ritz-Carlton, San Juan, the beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions forms low surf near shore for boogie boarders and surfers. This Puerto Rico resort supplies complimentary boogie boards, surfboards, kayaks, snorkeling gear, and small sailboats. On request, a "captain" takes guests on a sailboat for a complimentary tour. Personal watercraft are available for rent. For surcharges, parasailing and banana-boating are also available.

Cushioned lounge chairs supply sunbathing comfort on the beach and around the pool. Beach/pool attendants distribute chilled towels and fruit.

Complimentary Pilates, yoga, spinning, step-aerobics, Latin dance, kick boxing, and abs classes are offered in a wood-floored, mirrored-wall studio in the fitness center, according to a schedule. Complimentary beach yoga and pool aerobics are also available. Personal yoga sessions are available for surcharges.

Use of two lighted tennis courts is complimentary. The recreational activities listed below are available either on site or near the resort; fees may apply.

• Swimming on site
• Sailing on site
• Scuba diving nearby
• Personal watercraft on site
• Snorkeling on site
• Surfing/boogie boarding on site
• Tennis on site
• Aerobics on site

• Pilates classes/instruction on site
• Yoga classes/instruction on site
• Mountain biking nearby
• Scooter/Moped Rentals nearby
• Hiking/biking trails nearby
• Horse riding/rental nearby
• Parasailing on site
• Helicopter/airplane sightseeing nearby

Property Amenities

The Ritz-Carlton, San Juan Hotel, Spa & Casino is 5.25 km (3.25 mi) from Museo de Arte de Puerto Rico and within 9 km (5.75 mi) of Plaza Las Américas shopping.

A 24-hour casino offers blackjack, Texas Hold'Em, Caribbean stud poker, three-card poker, mini-baccarat, craps, roulette, Let It Ride, slot machines, and bingo Monday–Wednesday.

A spa offers hydro therapies; treatments such as Piña Colada Scrub; and hair/nail care. The spa includes unisex sauna and four-person spa tub and women's and men's steam rooms—all complimentary. A complimentary fitness center contains cardio machines, weight machines, and free weights. Personal training is available for a surcharge. An oceanfront pool and spa tub are on site.

Amenities include concierge services, overnight laundry service, safe deposit boxes on property, 24-hour room service , 24-hour valet parking, and complimentary overnight shoe shine. Complimentary morning New York Times faxes and newspapers are available in the lobby. Five dining options are available on site.

The hotel offers a full childcare facility; babysitting services are available upon request (surcharges apply). Two business-center computers provide complimentary Internet access. Complimentary wireless access is available in public areas.

• Swimming pool - outdoor
• Poolside bar
• Spa tub
• Steam room
• Sauna
• Full-service health spa
• Concierge desk
• Technology helpdesk
• Complimentary newspapers in lobby
• Health club
• Fitness equipment
• Bar/lounge
• Restaurant(s) in hotel
• Room service (24 hours)
• Self parking
• Parking (valet)
• Parking (surcharge)
• Parking garage
• Limo or Town Car service available
• Banquet facilities
• Ballroom(s)
• Meeting rooms (small groups)
• Conference room(s)
• Event catering
• Exhibit space
• Business center
• Audio-visual equipment
• Cell phone/mobile rental
• Secretarial services

• Business services
• Internet access - wireless
• Internet access in public areas - high speed
• Internet access in public areas - complimentary
• 24-hour front desk
• Express check- in
• Number of rooms: 416
• Porter/bellhop
• Express check-out
• Doorman/doorwoman
• Security guard
• Multilingual staff
• Safe-deposit box - front desk
• Number of floors: 9, 10
• Hair salon
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Tour assistance
• Medical assistance available
• Beauty services
• Dry cleaning service
• Babysitting or child care
• Coffee in lobby
• Casino
• Air-conditioned public areas
• Elevator/lift
• Supervised child care/activities
• Wedding services
• Laundry service

Policies

Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets not allowed
• Resort fee charged at hotel/condo

• Check-in time is 4 PM
• Check-out time is Noon

Mandatory Hotel-imposed Fees

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.  

• Hotel resort fee: 10% of room rate

Hotel resort fee inclusions

Hotel resort fee inclusions:

• Use of Spa Fitness Center
• Toll-free and local calls within the San Juan metro area
• High-speed Internet access in room
• Wireless Internet access in lobby, pool area, and beach
• Use of tennis courts, beach chairs, towels, and umbrellas
• Use of nonmotorized water sports equipment
• Participation in selected resort activities

The above list may not be comprehensive.  Mandatory hotel-imposed fees may not include tax and are subject to change.

Fees

The following fees and deposits are charged by the property at either check-in or check-out.

• Valet parking: $25 per 24-hour period in garage with in/out privileges
• Self parking: $17 per 24-hour period in garage with in/out privileges

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Dining

BLT Steak - BLT, which stands for "Bistro Laurent Tourondel," is a steakhouse that exhibits classic French techniques amid modern decor. Full raw bar includes oysters, clams, crab, lobster, and shrimp. Wine list features 225 bottles. Can accommodate large parties and private dining.

Il Mulino New York - Diners can watch Italian cuisine come to life as professional wait staff cook tableside. Signature dishes inspired by Italy’s Abruzzi region include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and Langoustines.

Mares - Atlantic seafood and shellfish get the Caribbean touch at this upscale casual dining spot. Serves breakfast, brunch, and lunch buffets. All-day dining indoors and al-fresco overlooking the pool and gardens also available.

The Ocean Bar & Grill - Casual, open-air spot between pool and beach. Open late morning to late evening for shrimp, ceviche, burgers, salads, sandwiches, tropical drinks.

The Lobby Lounge - Complimentary coffee in mornings. Afternoon tea. Cocktails and tapas mid-day to after midnight. Live music Wednesday–Sunday.

Address

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6961 Avenue Of The Governors

Carolina, 00979

Puerto Rico

Nearest major airport:

San Juan, Puerto Rico (SJU-Luis Munoz Marin)

Area:

San Juan, Puerto Rico