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The Royal in Playa del Carmen All Inclusive Spa & Resort

Hotel Information: In front, this resort faces a downtown setting along a palm-treed street while in back, it opens onto an expansive stretch of green lawn that leads to a white-sand beach and the Caribbean Sea. Across the water twinkle the lights of Cozumel. Stained glass ceilings and windows, marble floors, and seated check-in with cold drinks and towels await arriving guests.

Amenity highlights: SPAzul, the on-site spa, is nestled into a verdant garden--outdoor massage tables and spa tubs are surrounded by lush foliage. Treatments (surcharges for all) include the Mayan inspired temazcal steam bath and Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Also on the extensive menu are algae body wraps, deep-tissue massages, chocolate treatments, and facial treatments for men.

Insider tip: Locals and visitors alike agree that the heart of Playa del Carmen is Fifth Avenue which is home to a concentrated number of popular shops, restaurants, cafés, and bars. Guests at this resort are only one block away from Fifth Avenue, which extends 3 km (2 mi) in one direction and 1.5 km (1 mi) in the other.


Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The Royal in Playa del Carmen All Inclusive Spa & Resort offers 459 guest suites, all with furnished terraces or balconies and entrance foyers. All rooms have jetted tubs designed for two, upholstered chaise lounges, and beds with pillowtop mattresses and partial curtains.

TVs come with satellite channels and CD/DVD players (CDs and DVDs can be borrowed from the business center). Wireless Internet access is complimentary and electronic safes accommodate laptops.

Marble bathrooms feature dual vanities with bowl sinks and shower stalls are equipped with hand-held showerheads.

Other amenities include coffeemakers; minibars stocked daily with water, beer, soft drinks, and a selection of international liquors; electronic, laptop-compatible safes; dual-line cordless telephones with bilingual voice mail and bathroom extensions.

Additional amenities in Royal rooms include larger, 32-inch TVs on rotating trays, with Bose stereo and speaker systems and loaded iPods; upgraded minibar selections; Bulgari bath amenities; bathrobes and slippers; pillow menus and turndown service with aromatherapy.

Room Amenities

  • Internet access - wireless
  • Cable/satellite TV
  • DVD player
  • CD player
  • Hypo-allergenic bedding available
  • Balcony
  • Separate sitting area
  • Climate control
  • Ceiling fan
  • Air conditioning
  • Voice mail
  • Direct-dial phone
  • Internet access - complimentary
  • Minibar
  • Coffee/tea maker
  • Housekeeping (daily)
  • Turndown service
  • Jetted tub
  • Complimentary toiletries
  • Hair dryer
  • Makeup mirror
  • Sewing kit
  • Extra towels/bedding in room
  • Handheld shower
  • Electronic/magnetic keys
  • In-room safe
  • Clock radio
  • Rollaway beds
  • Non-smoking rooms
  • Smoking rooms

Recreation

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

This oceanfront resort offers beach volleyball and nonmotorized water sports, including snorkeling. Introductory scuba-diving lessons are held in a diving pool. Two freeform pools separate the wide stretch of green lawn from the white sand of the beach: one is the center of pool and poolside activities, such as bingo; another has a lap lane and is intended for quieter pursuits. Tennis courts are on the roof. Beach palapas are provided; plenty of lounge chairs are available on the sand or by the pool.

Use of the hotel’s bicycles is complimentary. A fitness center is on site, with classes including aerobics and Pilates. The on-site spa features a steam room, sauna, cold plunge, and spa tubs that are complimentary to all guests; spa treatments can be booked (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Scuba diving nearby
  • Water skiing nearby
  • Personal watercraft nearby
  • Motor boating nearby
  • Windsurfing nearby
  • Pilates classes/instruction on site
  • Yoga classes/instruction on site
  • Aerobics on site
  • Volleyball on site
  • Tennis on site
  • Fishing nearby

Property Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

This resort mixes the columns and low white buildings of a classic Mediterranean style with the painted, carved decorations and mariachi-band sculptures of a Mexican hacienda style.

Because the buildings do not block the sun, guests can bask by the pool or on the beach right up until sunset. To cool off, they can lie on in-water chaise lounges or jump into either of two freeform pools, one whose swim-up bar has swing seating. Butlers stroll through pool and beach areas with books, magazines, sunscreen, and drinks.

A fitness center features cardio and strength-training equipment and is divided by a glass wall from a studio for Pilates and spinning classes. The lobby contains billiard tables; billiards and Ping-Pong also can be played in the 24-hour VIP Lounge.

Six restaurants offer a wide variety of cuisine, including the Chef’s Plate, with multi-course meals where guests can discuss dishes with the chef and wines with the sommelier. Cocktails are available at four bars—including one with nightly music—and 24-hour room service is provided.

A business center provides computers, fax machines, office supplies, and high-speed Internet access (surcharge). Wireless Internet access is complimentary in the lobby area. In addition to concierge services, a special romance concierge is on site to provide information tailored for couples.


  • Swimming pool - outdoor
  • Poolside bar
  • Swim-up bar
  • Spa tub
  • Spa services on site
  • Steam room
  • Sauna
  • Fitness equipment
  • Bar/lounge
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Business center
  • 24-hour front desk
  • Number of rooms: 459
  • Number of floors: 3
  • Hair salon
  • Gift shops or newsstand
  • Medical assistance available
  • Tour assistance
  • Dry cleaning service
  • Audio-visual equipment
  • Patio
  • Video library
  • Banquet facilities
  • Elevator/lift
  • Air-conditioned public areas
  • Beauty services
  • Billiards
  • Concierge desk
  • Conference room(s)
  • Currency exchange
  • Full-service health spa
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Library
  • Massage - treatment room(s)
  • Meeting rooms (small groups)
  • Multilingual staff
  • Parking (free)
  • Porter/bellhop
  • Shopping on site
  • Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

  • Pets not allowed
  • Check-in time is 3 PM
  • Check-out time is Noon

Know Before You Go

This is an adults-only resort. All guests must be at least 16 years old.
Student groups on spring break are not allowed.

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at companion property, Gran Porto Real Resort & Spa, across the street

Maria Marie - Specializes in Mexican-French fusion cuisine. Features murals by Mexican artists. Open for dinner.

Spice - Innovative international cuisine with show-cooking stations. Buffets and à la carte menu. Open for breakfast, lunch, and dinner. Ocean views.

Pelicanos - Oceanfront setting for a la carte Caribbean/seafood fare. Open for breakfast, lunch, and dinner.

Asiana - Asian cuisine. Buffets and à la carte menu. Features teppanyaki cooking in front of diners. Open for lunch and dinner.

Tapas and Pinxos - Featuring cuisine of Northern Spain and the Basque region. Open for dinner.

Chef’s Plate Restaurant - International cuisine with a menu that changes daily. Guests linger to discuss dishes with the chef and wine with the sommelier. Open for dinner.

24-Hour VIP Lounge - Wide selection of appetizers, snacks, and alcoholic and nonalcoholic beverages. Billiards and Ping-Pong tables.

La Tequileria and Cigar Club - Guests can sample more than 80 Mexican tequilas while watching cigar makers hand-roll cigars.

Lobby Bar - Margaritas and martinis. Full bar. Also in the lobby is the Royal Martini Bar and a wine-tasting corner.

Trade Winds - Poolside and swim-up bar with swing seating. Snacks, beverages, and cocktails. Evening music and dancing. Another swim-up bar can be found at the second pool.

Room service - Available 24 hours. Delivery and pick-up are done through discreet boxes built into the wall next to guestroom doors.


All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment. Click each link below for more details.

All-Inclusive food and beverages

All-Inclusive food and beverages

  • Unlimited meals and snacks
  • Unlimited domestic and premium alcoholic and nonalcoholic beverages
  • Wine and champagne by the glass
  • In-room liquor dispenser and minibar drinks and snacks
  • 24-hour room service
  • Taxes and gratuities
    Not included: Select wines, cognacs, tequilas
    Scroll down to the Dining section for restaurant details.


All-Inclusive activities and equipment

All-Inclusive activities and equipment:
Water sports

  • Scuba introductory lesson
  • Snorkeling equipment
  • Boogie boards
  • Use of swimming pool/beach and pool chairs, chaise lounges/towel service, spa facilities including spa tubs, plunge pool, saunas, steam rooms
    Not included: Spa products, treatments, and services

    Land sports

  • Tennis on lighted rooftop court
  • Billiards
  • Ping-Pong tables
  • Beach volleyball
  • Bicycle tours
  • Daily program of games and contests
  • Use of fitness center
    Not included: Tennis pro service

    Classes/instruction

  • Yoga
  • Pilates
  • Spinning
  • Aerobics
  • Cocktail making
  • Spanish language
    Not included: Private lessons


All-Inclusive entertainment-nightlife

All-Inclusive entertainment/nightlife

  • Daily entertainment, games, and activities
  • Stage shows with music and dance, six nights/week
  • Nightly live music in the lobby bar
  • Educational wine tasting hosted by hotel sommelier
  • Casual Monday evening manager’s cocktail party


All-Inclusive companion resort privileges

All-Inclusive companion resort privileges

  • Nights can be traded between THE ROYAL in Cancún and THE ROYAL in Playa del Carmen (based on availability)
  • Use of all food and drink and recreation facilities at the Gran Porto Real Resort & Spa across the street
    Not included - Transportation to companion resorts


All-Inclusive Royal Service inclusions

All-Inclusive Royal Service inclusions
For Royal room categories only:

  • Upgraded suite upon availability
  • Bose stereo and speaker system with loaded iPod; 32-inch LCD TV
  • Upgraded minibar selections including premium international beverages
  • Premium bath amenities
  • Turndown service at chosen time, with aromatherapy (romantic, relaxing, or invigorating choices)
  • Pillow menu: extra soft, hypo-allergenic, orthopedic, memory, aromatic
  • Bathrobes and slippers
  • Special welcome amenity
  • High-speed Internet access in public areas


Not included

Not included

  • Select wines, cognacs, tequilas
  • Airport transfers
  • Local transportation
  • Transportation to companion resorts
  • Optional or outside tours and excursions
  • Motorized water sports
  • Tennis pro service; private lessons
  • Spa and beauty products, treatments, and services
  • Incidental purchases
  • Telephone, fax, and Internet access charges (except in select room types)
  • Business services
  • Laundry and dry cleaning
  • Video and photo services
  • Airport taxes may or may not be included


Address

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Av. Constituyentes No. 2

Playa del Carmen, Q. Roo 77780

Mexico

Nearest major airport:

Cancun, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico