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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). The Riu Palace Riviera Maya’s 400 air-conditioned split-level Junior Suites all have balconies or patios, sitting areas, and jetted tubs. Amenities include flat-screen TVs with cable channels, replenished minibars and liquor dispensers, in-room safes, Italian designer bath amenities, bottled water, telephones, and ceiling fans.

Room Amenities

• Air conditioning
• Balcony
• Designer toiletries
• Blackout drapes/curtains
• Bottled water in room (complimentary)
• Cable/satellite TV
• Ceiling fan
• Cribs (infant beds) available
• Electronic/magnetic keys
• Hair dryer

• Housekeeping
• In-room safe
• Iron/ironing board
• Jetted tub
• Television - Flat-panel
• Minibar
• Patio
• Rollaway beds
• Telephone
• Wake-up calls
• Window opens

Recreation

The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

Riu Palace Riviera Maya guests receive one complimentary introductory scuba lesson in the pool. Water sports equipment, included in the room rate, includes catamarans, windsurfers, and kayaks. A lighted tennis court is also available, as are volleyball, a fitness center with sauna and spa tub, and table tennis. Billiards are available for a surcharge.

The 18-hole Playacar Golf Club is 1 km (0.5 mi) from the resort (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golfing nearby
• Snorkeling on site
• Surfing/boogie boarding on site
• Swimming on site
• Kayaking on site
• Sailing on site

• Scuba diving on site
• Windsurfing on site
• Volleyball on site
• Bicycle rentals on site
• Helicopter/airplane sightseeing nearby
• Fishing nearby
• Playground on site

Property Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). The Riu Palace Riviera Maya is situated on a white-sand beach in the Playacar complex, within one kilometer (half a mile) of the Playacar Golf Club and three kilometers (two miles) from downtown Playa del Carmen. Dining and entertainment options include six restaurants and five bars; room service is available for all meals, from 7 AM till 11 PM. An outdoor pool with sun terrace and chaise lounges has a spa tub and swim-up bar, while children have their own pool and playground, and a kids club offers daily activities for ages 4-12. An on-site fitness room has a spa tub and sauna, and the nearby Renova Spa offers massage, beauty services, and assorted body treatments (surcharge). A business center offers computer workstations (surcharge) and free wireless Internet access in the lobby.

• 24-hour front desk
• Air-conditioned public areas
• Number of floors: 3
• Bar/lounge
• Beauty services
• Billiards
• Complimentary breakfast
• Currency exchange
• Elevator/lift
• Gift shops or newsstand
• Hair salon
• Health club
• Wireless Internet access - complimentary
• Children's club

• Multilingual staff
• Number of rooms: 400
• Parking (free)
• Poolside bar
• Porter/bellhop
• Restaurant(s) in hotel
• Spa services on site
• Spa tub
• Supervised child care/activities
• Swimming pool - children's
• Swimming pool - outdoor
• Swim-up bar
• Wedding services
• Full-service health spa
• Room service (24 hours)

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Don Manolo - Buffet dining. International and local specialties. Main restaurant with terrace. Breakfast, lunch, dinner.

Krystal - A la carte restaurant serving gourmet-fusion cuisine. Dinner. Reservations required.

Yashima - Japanese cuisine. Dinner. Reservations required.

Botafogo - Brazilian cuisine. Dinner. Reservations required.

Agave - Mexican cuisine. Dinner. Reservations required.

Chilis - Poolside restaurant and grill serving snacks and lunch. Also a grill and steakhouse at night. Reservations required.

La Plaza Bar - Outside lobby.

Piano Bar - Lobby bar.

Lírico - Lounge bar with terrace.

Daiquiri - Poolside and swim-up bar.

Sports Bar - Snacks and beverages served 24 hours.

Room service - Available from 7 AM till 11 PM. Breakfast, lunch, and dinner.

All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Daily meals and snacks
• Domestic and international alcoholic and nonalcoholic beverages
• Lunches, snacks, and drinks at partner properties Riu Playacar, Riu Yucatan, Riu Tequila, Riu Palace Mexico, and Riu Lupita
• Taxes and gratuities

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

All-Inclusive activities and equipment
Water sports

• Snorkeling equipment
• Windsurfing
• Catamarans
• Kayaks
• Body boards
• Introductory scuba-diving lesson in the pool
• Use of swimming pool/spa tub/beach and pool chaise lounges/towel service
  Not included: Fishing trips, snorkeling tours, and scuba-diving certification courses and excursions

  Land sports

• Tennis
• Ping-Pong
• Volleyball
• Use of fitness center/sauna/steam room Not included: Bicycle rentals

All-Inclusive children's activities

All-Inclusive children’s activities
A Kids’ Club offers children 4–12 a program of supervised activities including:

• Daily activities
• Use of children’s pool
• Use of playground
  Not included: Babysitting services

All-Inclusive entertainment and nightlife

All-Inclusive entertainment/nightlife

• Nightly theme shows
• Live music and dance performances
• Entrance and drinks at La Piñata night club at partner property, Riu Tequila
  Not included: Transportation between partner properties

All-Inclusive resort and chain-unique inclusions

All-Inclusive resort/chain-unique inclusions

• Lunches, snacks, and drinks at partner properties Riu Playacar, Riu Yucatan, Riu Tequila, Riu Palace Mexico, and Riu Lupita
  Not included: Transportation between partner properties

Not included

Not included

• Airport transfers
• Transportation between partner properties
• Fishing trips, snorkeling tours, and scuba-diving certification courses and excursions
• Spa and beauty products, treatments, services
• Optional or outside tours and excursions
• Motorized water sports
• Bicycle rentals
• Incidental purchases
• Telephone, fax, and Internet access charges
• Business services
• Laundry and dry cleaning
• Video and photo services
• Babysitting services
• Medical services
  Airport taxes may or may not be included.

Address

Avenida Xaman-ha, Mza 9 and 10, L1

Playacar Riu Resort Complex

Playa del Carmen, 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico