Insider tip: The streets immediately outside the hotel come alive in the late evening with night-market stalls hawking souvenir items, electronic goods, and clothing. Also across the street is a 24-hour convenience store where guests can stock up on drinks and snacks to fill guestroom refrigerators.

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Rooms

Shangri-La’s Golden Sands Resort has 395 guestrooms, all upwards of 30 square meters (323 square feet). All include high-speed Internet access; cable TVs with CNN, NHK, Star Movies, Star Sports, Cartoon Network, and Vision 4 (movies). Bathrooms have second telephones and combination shower/tubs with removable shower heads. Electric kettles are complemented by complimentary tea and coffee, complimentary bottled drinking water, and mini-refrigerators.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• Premium TV channel(s)
• Hypo-allergenic bedding available
• Complimentary newspaper
• Air conditioning
• Climate control
• Blackout drapes/curtains
• Voice mail
• Direct-dial phone
• Bottled water in room (complimentary)
• Refrigerator
• Coffee/tea maker
• Wake-up calls
• Housekeeping
• Turndown service
• Bathroom telephone
• Complimentary toiletries

• Hair dryer
• Extra towels/bedding in room
• Handheld shower
• Makeup mirror
• Massage - available in room
• Sewing kit
• Slippers
• Shower/tub combination
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Television - Cable service
• In-room safe
• Iron/ironing board (on request)
• Window opens
• Desk
• Rollaway beds
• Cribs (infant beds) available
• Smoking rooms

Recreation

The Shangri-La’s fitness center on the ground floor is approximately 50 square meters (538 square feet) and has two treadmills, one step machine, one rowing machine, two bicycles, and a free-weights area. A personal trainer is also on site. Open from early morning till late night.

Two irregularly shaped swimming pools face the beach, and a small children’s pool with a slide and a 20-seat jetted pool complements. Pool games are occasionally organized for guests.

Other recreational facilities include a multi-purpose court, a La Petanque (Frence bocce) court, and two floodlit tennis courts. A water sports center by the beach provides equipment for non-motorized water sports like fishing, canoeing, and windsurfing.

Private operators along the beach provide opportunities for other sports such as jetskiing parasailing, and horse riding. Across the street from the hotel’s front entrance are bicycle and scooter rental shops. Biking trails can be found at Teluk Bahang National Park, about 7 km (4.5 miles) away. The recreational activities listed below are available either on site or nearby; fees may apply.

• Rowing or canoeing on site
• Swimming on site
• Personal watercraft nearby
• Windsurfing on site
• Volleyball on site
• Basketball on site

• Bicycle rentals nearby
• Hiking/biking trails nearby
• Scooter/Moped Rentals nearby
• Horse riding/rental nearby
• Parasailing nearby
• Fishing on site

Property Amenities

The resort’s pool and garden areas are scattered with deck chairs for lounging and sunbathing. Guests can also access the Internet there. Manicures, pedicures, and various hairstyling services are available at spa/salon. A small shopping area includes an art gallery and souvenir shop-cum-tailor, where outfits can be tailored within three days. A laundry facility with washers and dryers is open for guest use.

The Shangri-La Golden Sands Penang has a ballroom and four other function rooms of varying sizes. Internet access is available in most public areas. A 24-hour Internet station has one computer with high-speed access. Secretarial services including typing and photocopying; mailing services can be requested at the front desk. Click the link below for more details.

Business amenities (click for details)

Internet access: Public areas, including some restaurants, lobby, function rooms, garden, and pool areas, have wireless Internet access.

Conference/function room(s): The hotel has one 335-square-meter (3,605-square-foot) ballroom for up to 400 people, and four other function rooms of varying sizes, from 58 square meters (624 square feet) to 133 square meters (1,431 square feet). Audiovisual equipment includes an LCD projector, microphone, overhead projector, laser pointer, CD player, and DVD player.

The main pool area includes a children’s pool with a slide. The resort also has a complimentary full-day childcare program from morning till evening. There is a separate air-conditioned clubhouse for children under three. Adults are required to accompany children here. Click the link below for more details.

Child care/babysitting: In-room babysitting can be arranged at RM8 (US$1–$5) per child per hour. A surcharge of RM$20 (US$6–$10) is added after 11 PM. Fee(s) subject to change without notice.

Facilities: The Starfy’s Star Kids Club is for children ages 4–12. An air-conditioned clubhouse provides a range of activities including T-shirt painting, shell bracelet making, coloring, sand art, and painting. Surcharges may apply. The club also includes a TV corner and organized pool games. Lunch can be provided (surcharge).

Equipment: Infant beds and high chairs are available on a complimentary basis. All special requests should be made prior to arrival and are subject to availability. Family-friendly amenities (click for details)

• 24-hour front desk
• Air-conditioned public areas
• Number of rooms: 395
• Audio-visual equipment
• Babysitting or child care
• Ballroom(s)
• Number of floors: 7
• Banquet facilities
• Bar/lounge
• Beauty services
• Business services
• Coffee shop or café
• Complimentary breakfast
• Concierge desk
• Conference room(s)
• Currency exchange
• Doorman/doorwoman
• Dry cleaning service
• Elevator/lift
• Event catering
• Express check- in
• Express check-out
• Fitness equipment

• Gift shops or newsstand
• Hair salon
• High-speed (wired) Internet access - complimentary
• Internet access - wireless
• Laundry facilities
• Limo or Town Car service available
• Medical assistance available
• Meeting rooms (small groups)
• Multilingual staff
• Parking (free)
• Parking (secure)
• Poolside bar
• Porter/bellhop
• Restaurant(s) in hotel
• Room service (24 hours)
• Safe-deposit box - front desk
• Security guard
• Shoe shine
• Shopping on site
• Supervised child care/activities
• Swimming pool - children's
• Swimming pool - outdoor
• Tour assistance
• Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Check-in time is 2 PM
• Check-out time is Noon

Location Details

Penang International Airport (PEN): Approximate travel time is 45 minutes and distance is 35 kilometers (22 miles).

Getting there: The best way to the hotel is by taxi or hotel transportation. A taxi counter is located within the arrivals hall. Travelers are advised to buy a ticket (RM60/US$16) before approaching the exterior taxi stand. The hotel provides car, van, or limousine service (surcharges). Click the links below for instructions/details.

Getting around: Taxis are the best way to get around Penang and are fairly inexpensive. A line of taxis are usually available just outside of the hotel premises.

By taxi (click here)

Approximate travel time from the airport to the hotel: 45 minutes
Approximate cost (subject to change without notice): RM$60 (US$16–$25)

Instructions: The taxi counter within the arrival hall sells tickets (RM60/US$16), which are required to get a taxi. The taxi stands are just outside the arrivals hall entrance.

By hotel transfer (click here)

Travel time from the airport to the hotel: 45 minutes
Approximate cost (subject to change without notice): The hotel limousine service (Mercedes) cost RM$150 (US$40) per trip, per car; the hotel Mercedes van costs RM150 (US$40) per trip; the hotel car (Proton Perdana) costs RM100 (US$30) per trip per car. Fees subject to change without notice.

Schedules and directions (subject to change without notice): Hotel transportation service is available 24 hours daily. However, guests must contact the hotel at least 24 hours prior to arrival in order to give the staff an estimated time of arrival. Hotel contact details will be included in the reservation confirmation for bookings via this Web site.

Dining

A complimentary buffet breakfast is provided each morning. Garden Cafe - Casual café on lobby floor. Unenclosed dining area cooled by ceiling fans. Views of garden, pool, and sea. Rattan furnishings with floral upholstery. Serves buffet breakfast and à la carte menu of Western and local cuisine for lunch and dinner; occasional buffets on selected nights during off-peak season (nightly during peak season). Sunset Lounge - Open-air lobby lounge. High ceilings with fans. Faces the garden and pool areas. Furnished with white rattan chairs and tables. Light snacks and finger foods served with cocktail drinks and beers. Live band featured nightly (except Tuesdays). Peppino Italian - Lobby-level restaurant serves Italian cuisine, with pastas and wood-fired pizzas as specialties. Wide selection of international wines complement. Stone walls and wood-paneled ceiling. Views of the garden from full-length windows. Three-piece strolling band plays nightly. Smart-casual dress code. Open for dinner. Sigis by the Sea - Mediterranean-themed dinner restaurant. Themed buffets include barbecues, seafood, and others. Alfresco dining on the fringes of the beach. Colorful tablecloths, bright blue chairs and brightly colored hand-painted crockery create a cheerful atmosphere. Band from lounge plays nightly (except Tuesdays). Open for dinners only.

Kuda Laut - Poolside bar. High chairs set around circular-shaped bar. Serves light snacks and drinks. Happy hour in the evening offers up to 50 percent discount on drinks.

Address

Batu Feringgi Beach

Penang, PU 11100

Malaysia

Nearest major airport:

Penang, Malaysia (PEN-Penang Intl.)

Area:

Feringgi Beach, Malaysia