Floor-to-ceiling windows flood the patterned marble floors of the lobby with light. The concierge and reception desks lie to the left, backed by a large painting of a New Zealand landscape. A mix of business and leisure guests, many from Australia, relax on sofas by a fireplace or make use of the restaurant and bar, which lie just beyond. A curving staircase leads to conference areas on the 1st floor.

A Italian-style townhouse first built in 1899, and now with a modern extension at the rear, The Classic Villa is painted in pink and cream and has landscaped patio area and flowerbeds. International guests, as well as a growing number of corporate customers, relax on the leather sofas. The lounge area overlooks a garden patio which has a barbecue and dining area, and lounge chairs.