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Rooms
Nairobi Serena Hotel offers 183 guestrooms in a 3-story property. Guestrooms are individually furnished. 21-inches LCD televisions come with premium TV channel(s). Business-friendly rooms are equipped with wireless Internet access (surcharge) and direct-dial phones. Guestrooms have coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, and designer toiletries. Complimentary bottled water is provided in room. Guestrooms provide minibars. Other amenities include bathroom phones and complimentary newspapers. Some guestrooms have city and garden views. Services include a turndown service, in-room massage, and wake-up calls.
Room Amenities
- Cable/satellite TV
- Internet access - dial-up
- Hair dryer
- Complimentary newspaper
- Air conditioning
- Premium TV channel(s)
- Minibar
- In-room safe
- Television - Satellite service
- Direct-dial phone
- Bottled water in room (complimentary)
- Coffee/tea maker
- Wake-up calls
- Turndown service
- Designer toiletries
- Bathroom telephone
- Bathrobes
- Complimentary toiletries
- Bathroom scale
- Extra towels/bedding in room
- Makeup mirror
- Massage - available in room
- Separate bathtub and shower
- Child care (in room, surcharge)
- Electronic/magnetic keys
- Window opens
- Welcome amenities
- Cribs (infant beds) available
- Smoking rooms
- Wireless Internet access - surcharge
- In-room safe (accommodates laptop)
Property Amenities
Nairobi Serena Hotel features a restaurant, serving breakfast, lunch, dinner, and Sunday brunch. The property provides 24-hour room service. The full-service spa features massage and treatment rooms, facial treatments, body treatments, and beauty services.0 In addition to an outdoor pool and a children's pool, Nairobi Serena Hotel also provides a health club, a sauna, a steam room, and a pool. This property offers a business center, wireless Internet access (surcharge), a technology helpdesk, and technology support staff. Meeting facilities include conference rooms, a ballroom, and meeting rooms for small groups. This Nairobi property provides an airport shuttle (surcharge) (available on request). This Nairobi property also offers a bar or lounge, a poolside bar, and spa services. The property has a 24-hour front desk. Onsite parking is complimentary.
Nairobi Serena Hotel provides designated smoking areas.
- Room service
- Parking (free)
- Self parking
- Business center
- 24-hour front desk
- Safe-deposit box - front desk
- Number of floors: 3
- Hair salon
- Laundry service
- Business services
- Babysitting or child care
- Concierge services
- Shopping on site
- Room service (limited hours)
- Bar/lounge
- Complimentary breakfast
- Airport transportation (surcharge)
- Full-service health spa
- Number of rooms: 183
- Audio-visual equipment
- Ballroom(s)
- Swimming pool - outdoor
- Beauty services
- Coffee shop or café
- Complimentary newspapers in lobby
- Conference room(s)
- Currency exchange
- Doorman/doorwoman
- Elevator/lift
- Event catering
- Express check- in
- Express check-out
- Gift shops or newsstand
- Health club
- Wireless Internet access - surcharge
- Body treatments
- Facial treatments
- Technology support staff
- Designated smoking areas
- Front desk hours
- On-site medical assistance available
- Tours/ticket assistance
- Laundry facilities
- Massage - treatment room(s)
- Meeting rooms (small groups)
- Poolside bar
- Porter/bellhop
- Local Expert Concierge
- Restaurant(s) in hotel 3
- Room service (24 hours)
- Sauna
- Security guard
- Garden
- Piano
- Photocopy machines
- Spa services on site
- Steam room
- Swimming pool
- Swimming pool - children's
- Swim-up bar
- Technology helpdesk
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- American Express
- Barclaycard
- Diners Club
- Eurocard
- MasterCard
- Visa
- Check-in time is 11 AM
- Check-out time is 10 AM
- Access
Awards And Affiliations
The hotel is a member of the Leading Hotels of the World.
Address
Kenyatta Avenue / Processional Way
Nairobi Gpo, Nairobi
Kenya
Nearest major airport:
Nairobi, Kenya (NBO-Jomo Kenyatta Intl.)
