Hotel Information: Grand Coco Bay has the feel of an oversized tree house, with its open-air lobby set under a giant palapa and its guestrooms located in a building with thatched roofs and rough-log balcony railings. The casual, fresh-air ambience and abundance of activities help draw families and couples year after year.

Amenity highlights: Sheltered by an offshore reef, the water along the resort's beachfront remains calm in most weather. A freeform pool contains a separate children's section. The resort provides snorkeling gear, kayaks, windsurfers, Hobie Cat sailboats, snorkeling lessons, and an introductory scuba-diving lesson (fees may apply). A water-sports center offers personal watercraft, parasailing, fishing, scuba-diving instruction, and snorkeling and scuba-diving excursions--all for surcharges.

Insider tip: Because it's undeveloped from the resort northward, the two-km (1.25-mile) crescent beach adjoining the resort's beachfront is prime for walking, especially at sunrise when the island of Cozumel is visible to the east.

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Rooms

The resort features 202 guestrooms in a U-shaped, four-story building with thatched roofs and rough-log balcony railings. Balconies or ground-floor terraces with chairs and cocktail tables provide views of the swimming pool or the Caribbean Sea. Minibars contain soft drinks. (Guests must pay surcharges for bottled water in rooms.) Ceiling fans provide cooling alternatives to rooms' air conditioning.

Furnishings and decor includes two-chair dining sets, tile floors, and white walls and ceilings. Bathrooms feature red-marble vanities and tub/shower combinations. In-room safes are available for daily surcharges.

Room Amenities

• Cable/satellite TV
• Ceiling fan
• Air conditioning
• Climate control
• Blackout drapes/curtains
• Voice mail
• Internet access - dial-up
• Minibar
• Wake-up calls
• Housekeeping (daily)
• Turndown service
• Makeup mirror

• Complimentary toiletries
• Hair dryer
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Television - Cable service
• In-room safe
• Television
• Window opens
• Iron/ironing board (on request)
• Rollaway beds
• Cribs (infant beds) available
• Smoking rooms

Recreation

An offshore reef calms the water along the resort's 75-meter (82-yard) beach, which is furnished with thatched-roof palapas. The resort’s beach adjoins a two-km (1.25-mile) undeveloped beach that continues north of the resort. For freshwater swimming, the resort includes an 87-meter-long (95-yard) freeform pool that contains a separate children's section and a swim-up bar.

The resort provides snorkeling gear, kayaks, windsurfers, Hobie Cat sailboats, snorkeling lessons, and an introductory scuba-diving lesson in the pool (fees may apply). An independent water-sports center at the resort offers personal watercraft, parasailing, fishing, boogie boards, scuba-diving instruction, and snorkeling and scuba-diving excursions--all for surcharges.

The recreational activities listed below are available either on site or near the resort; fees may apply.

• Golfing nearby
• Golf - driving range nearby
• Sailing on site
• Scuba diving on site
• Personal watercraft on site
• Snorkeling on site
• Surfing/boogie boarding on site
• Swimming on site

• Windsurfing on site
• Tennis on site
• Basketball on site
• Volleyball on site
• Aerobics on site
• Parasailing nearby
• Fishing on site
• Playground on site

Property Amenities

An air-conditioned fitness center contains cardio and strength-training machines and free weights, and includes women's and men's locker rooms with saunas. A beauty salon includes a massage room (surcharges).

Ground transportation:
Shuttle vans and private cars of varying prices are available. They can be reserved during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.

• Swimming pool - outdoor
• Poolside bar
• Swim-up bar
• Swimming pool - children's
• Spa tub
• Sauna
• Massage - treatment room(s)
• Concierge desk
• Fitness equipment
• Restaurant(s) in hotel
• Room service (limited hours)
• Bar/lounge
• Parking (free)
• Self parking
• Banquet facilities
• Meeting rooms (small groups)
• Internet access in public areas - high speed
• Internet access in public areas - surcharge
• Business services

• Number of rooms: 202
• Safe-deposit box - front desk
• 24-hour front desk
• Porter/bellhop
• Doorman/doorwoman
• Security guard
• Multilingual staff
• Medical assistance available
• Currency exchange
• Tour assistance
• Hair salon
• Gift shops or newsstand
• Shopping on site
• Dry cleaning service
• Pool table on site
• Number of floors: 4
• Elevator/lift
• Air-conditioned public areas
• Supervised child care/activities
• Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Entertainment

Activities include:

• Nightly entertainment, including music/dance shows, casino night, and karaoke
• Snorkeling lessons
• Spanish lessons
• Dance lessons
• Aerobics
• Pool aerobics
• Water volleyball
• Beach volleyball
• Crazy games
• Bingo
• Disco dancing

Dining

Miramar - Open-air restaurant serving breakfast, lunch, dinner buffets daily. Theme buffets at dinner. Also, early-morning Continental breakfast and afternoon tea.

Rosinella - Air-conditioned fine-dining restaurant under thatched-roof. Sea-view windows. Open only for a la carte dinners. Italian cuisine. Reservations required. Dress code: Long pants, sleeved shirts, and closed-toe shoes for men.

Sample menu for Rosinella

Sample menu for Rosinella
Appetizers:

• Antipasti bar
• Seafood soup
• Tomato, basil, and cheese soup
• Cream of black bean soup
  Pasta:
• Fettucine Alfredo or Bolognese
• Pappardelle with mushrooms
• Salmon-and-caviar linguine
• Spaghetti with pesto, Italian sausage, or shrimp
• Seafood linguine
• Putanesca or four-cheese penne
  Main courses:
• Pork in tonnato sauce
• Chicken Pizzaiola
• Fish puttanesca
• Beef fillet with green-pepper cream sauce
• Roast beef
  Desserts:
• Chef's choice

Sabor - Air-conditioned fine-dining restaurant under conical thatched-roof. Open only for a la carte dinners. Latino cuisine. Reservations required. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.

Sample menu for Sabor

Sample menu for Sabor
Appetizers:

• Tuna ceviche
• Chicken salad in tortilla bowl
• Assorted empanadas
• Tamales
  Soups:
• Chicken
• Cream of choclo corn
  Main courses:
• Tikin Xic-style fish steamed in plantain leaves
• Arrachera steak
• Chicken in five-chile sauce
• Coconut shrimp
• Rice with shrimp, calamari, crab, mussels
  Desserts:
• Chef's choice

El Palmar snack bar - Casual open-air spot serving sandwiches, burgers, hot dogs, fajitas, quesadillas, chicken from late morning to early evening.

Papo's Sports Bar - Air-conditioned bar/lounge with sea-view windows, blue ceiling. TVs, pool table, karaoke. Open from early evening to after midnight.

Azul 48 - Pool bar open mid-morning to late evening.

Tobacco Room - Lobby bar with live music. Open early evening to midnight.

Teatro Arrecife - Located in air-conditioned theater. Open during show times.

All-inclusive Details

The resort offers an All Inclusive plan and the option of a European Plan (no meals included).

The majority of amenities, activities, and gratuities at this resort are included in the All-Inclusive room rate; guests booking the All-Inclusive rate will not be charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment. See below for more details.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Meals at all resort restaurants
• Unlimited domestic- and international-brand drinks at all restaurants and bars
• Breakfast and dinner room service
• In-room minibar with soft drinks
  Not included: In-room bottled water; gift-shop snack foods and beverages; wine by the bottle

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities

All-Inclusive activities
Water sports:

• Kayaks
• Snorkeling gear
• Snorkeling lessons
• Hobie Cat sailboats
• Windsurfers
• Water basketball
• Pool volleyball
• Pool aerobics
• Introductory scuba-diving lesson in pool
  Not included: Motorized water sports; scuba-diving instruction; scuba-diving and snorkeling excursions offered by an independent operator.

  Land sports:

• Tennis
• Basketball
• Bocce
• Beach volleyball
• Ping-Pong
• Pool
  Not included: Night tennis and basketball under lights (surcharge).

All-Inclusive children's club

All-Inclusive children’s club:
Supervised activities in air-conditioned clubhouse and outdoors from 9 AM to 2 PM and 3:15 PM to 5 PM for ages 4-12 (hours subject to change).
Not included: Child care outside children’s -club hours; coin-operated video games.

All-Inclusive juniors' club

All-Inclusive juniors' club:
Unsupervised air-conditioned clubhouse with pool, Ping-Pong, foosball, TV, CD player from 9 AM to 8 PM for ages 13-16 (hours subject to change).

Not included

Not included:

• In-room safe (daily surcharge)
• Gift-shop snack foods, beverages
• Wine by the bottle
• In-room bottled water
• Motorized water sports
• Scuba-diving instruction
• Scuba-diving, snorkeling excursions
• Massage and beauty services
• Hair braiding
• Henna tattoos
• Ceramics painting
• Child care outside children’s -club hours
• Laundry and dry cleaning
• Telephone calls and faxes
• Internet access
• Coin-operated video games
• Incidental purchases
• Outside tours
• Airport transfers
• Airport departure tax (Approximately $20 per person. Price subject to change.)

Address

Calle Costera Norte S/n Lote 1

Playa Del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico