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Rooms
Guestrooms at Sandos Caracol Beach Resort and Spa are located throughout the property, in the 42 three-story buildings nestled in the hotel’s rainforest setting. Furnished with sofa beds and desks, guestrooms also offer fireplaces as well as hair dryers, in-room safe, and minibars. TVs come with cable. Bathrooms have showers only. Bottled water is complimentary. Windows open, and guestrooms include ceiling fans. |
Room Amenities
- Access via exterior corridors
- Air conditioning
- Bottled water in room (complimentary)
- Cable/satellite TV
- Ceiling fan
- Climate control
- Clock radio
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding
- Extra towels/bedding in room
- Fireplace
- Hair dryer
- Handheld shower
- Housekeeping
- In-room safe
- Iron/ironing board (on request)
- Makeup mirror
- Minibar
- Private bathroom
- Rollaway beds
- Shower only
- Smoking rooms
- Sofa bed
- Telephone
- Television
- Wake-up calls
- Wheelchair accessible
- Window opens
Recreation
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling on site
- Boating on site
- Swimming on site
- Personal watercraft on site
- Kayaking on site
- Sailing on site
- Scuba diving on site
- Water skiing on site
- Rafting nearby
- Windsurfing on site
- Boat launch on site
- Motor boating on site
- Yoga classes/instruction on site
- Volleyball on site
- Aerobics on site
- Tennis on site
- Basketball on site
- Bicycle rentals on site
- Scooter/Moped Rentals on site
- Hiking/biking trails nearby
- Parasailing on site
- Helicopter/airplane sightseeing nearby
- Skydiving nearby
- Fishing on site
- Playground on site
Property Amenities
Sandos Caracol Beach Resort and Spa is 3.25 km (2 mi) from Playa del Carmen and the shopping and dining of Fifth Avenue. The property inhabits the edge of a natural jungle; guestrooms are spread throughout 42 three-story buildings set into the forest.
The property is all-inclusive and includes three restaurants; room service is available 24 hours a day. The outdoor pool includes a swim-up bar; another pool is designed especially for children. The kids' club offers supervised activities for the hotel's younger guests.
A business service is on site; the property also offers audiovisual equipment, currency exchange, concierge services, tour assistance, and dry cleaning. Computer rental is also available.
- 24-hour front desk
- Arcade/game room
- Audio-visual equipment
- Babysitting or child care
- Bar/lounge
- Beauty services
- Business center
- Business services
- Clubhouse
- Computer rental
- Concierge desk
- Concierge services
- Currency exchange
- Dry cleaning service
- Event catering
- Fitness equipment
- Gift shops or newsstand
- Hair salon
- Health club
- Children's club
- Massage - treatment room(s)
- Medical assistance available
- Multilingual staff
- Nightclub
- Number of floors: 3
- Number of rooms: 1000
- Parking (free)
- Patio
- Pool table
- Poolside bar
- Restaurant(s) in hotel
- Room service (24 hours)
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shopping on site
- Spa services on site
- Spa tub
- Steam room
- Suitable for children
- Supervised child care/activities
- Swimming pool - children's
- Swimming pool - outdoor
- Swim-up bar
- Tour assistance
- Umbrella
- Use of nearby fitness center (complimentary)
- Wedding services
Policies
Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
- Check-in time is 3 PM
- Check-out time is Noon
Dining
La Laguna Restaurant - International buffet open for breakfast, lunch, and dinner each day.
Las Mascaras Restaurant - Serving international food, buffet-style, for breakfast, lunch, and dinner.
La Riviera Restaurant - À la carte menu featuring Mediterranean food, plus a salad and dessert bar. Serving dinner each day.
Address
Carretera A Chetumal Km 295
Playa Del Carmen, Quintana Roo 77710
Mexico
Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)
Area:
Playa del Carmen, Quintana Roo, Mexico
