Hotel Information: Two kilometers (one mile) from the lively town of Playa del Carmen, this resort offers both beachfront relaxation and a tropical retreat amid five acres of lush gardens and fountains. Although the resort provides daily activity and entertainment programs, it tends to attract those interested in a quieter ambience and a family-friendly environment.

Amenity highlights: Surrounded by lavish gardens, this all-inclusive resort provides beachfront dining, snacks, and water sports. In addition to a casual buffet restaurant, dining options include dinners in Japanese, Brazilian, gourmet, and steakhouse specialty restaurants. The resort’s theater hosts nightly entertainment. Guests can also have lunch, snacks, cocktails, and disco privileges at partner resorts within a 5-minute walk.

Insider tip: In addition to massages and skincare treatments, the onsite spa offers features Jacuzzis.

---

Rooms

Riu Palace Mexico All Inclusive offers 3 guestrooms in a 3-story property. Business-friendly rooms are equipped with desks and direct-dial phones. Guestrooms have coffee/tea makers. Bathrooms include separate bathtubs and showers, designer toiletries, and bidets. Complimentary bottled water is provided in room. Guestrooms provide minibars. They also provide air conditioning. Services include housekeeping and wake-up calls. Guestrooms at Riu Palace Mexico All Inclusive are accessible via exterior corridors.

Room Amenities

• Cable/satellite TV
• Balcony
• Patio
• Air conditioning
• Access via exterior corridors
• Direct-dial phone
• Bottled water in room (complimentary)
• Minibar
• Coffee/tea maker
• Wake-up calls
• Housekeeping daily
• Designer toiletries

• Bidet
• Hair dryer
• Separate bathtub and shower
• Child care (in room, surcharge)
• Clock radio
• Welcome amenities
• Desk
• Window opens
• Iron/ironing board
• In-room safe
• Television - Satellite service
• Television - Flat-panel

Recreation

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

In addition to a white-sand beach, Riu Palace Mexico offers two lavish outdoor pools, one with a swim-up bar.

Land and water sports include including kayaking (canoeing), windsurfing, snorkeling, and tennis on two lighted hard-surface courts. A fitness center is equipped with a sauna, cardio equipment, and free weights. Complimentary privileges are provided at a larger fitness center at partner property Riu Yucatan.

Water aerobics are among the daily activities, and children 4–12 can join a kids club with supervised programs. The resort also has a children’s pool and playground..

Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). Designed by Robert Von Hagge, the 18-hole Playacar Golf Course is one kilometer (0.5 mile) from the resort (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golfing nearby
• Golf - driving range nearby
• Windsurfing on site
• Snorkeling on site
• Surfing/boogie boarding on site
• Swimming on site
• Rowing or canoeing on site
• Kayaking on site
• Sailing on site
• Scuba diving nearby
• Personal watercraft nearby

• Motor boating nearby
• Volleyball on site
• Aerobics on site
• Tennis on site
• Bicycle rentals nearby
• Hiking/biking trails nearby
• Horse riding/rental nearby
• Parasailing nearby
• Bird watching nearby
• Fishing nearby
• Playground on site

Property Amenities

Riu Palace Mexico All Inclusive features a restaurant, serving breakfast, lunch, and dinner. The property provides 24-hour room service. This property features beauty services. In addition to an outdoor pool and a children's pool, Riu Palace Mexico All Inclusive also provides a spa tub, a sauna, and a fitness center or room. The property provides complimentary wireless Internet access. This Playa del Carmen property also offers a bar or lounge, a poolside bar, and gift shops or newsstands. The property has a 24-hour front desk. Onsite parking is complimentary.

• Swimming pool - outdoor
• Swimming pool - children's
• Sauna
• Concierge services
• Fitness equipment
• Restaurant(s) in hotel
• Bar/lounge
• Parking (free)
• Business services
• Number of rooms: 3
• Safe-deposit box - front desk
• 24-hour front desk
• Porter/bellhop
• Security guard
• Medical assistance available
• Beauty services
• Currency exchange

• Gift shops or newsstand
• Patio
• Air-conditioned public areas
• Number of floors: 3
• Wedding services
• Coffee in lobby
• Complimentary breakfast
• Doorman/doorwoman
• Elevator/lift
• Wireless Internet access - complimentary
• Children's club
• Multilingual staff
• Poolside bar
• Room service (24 hours)
• Spa tub
• Tour assistance
• Use of nearby fitness center (complimentary)

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

Men are required to wear long trousers and shirts with sleeves in all dinner specialty restaurants.

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). Guests at Riu Palace Mexico can also have lunch, snacks, and beverages (dinners not included) at three partner resorts (transportation not included). Don Julian - Main resort restaurant with both indoor and outdoor dining areas. International and regional specialties. Theme nights three times weekly. Breakfast, lunch, and dinner. No dress code. Miyagi - Japanese cuisine. Dinner only. Reservations required. Dress code: long trousers and shirts with sleeves for men. Brazilian Rodizio - Brazilian specialty restaurant. Reservations required. Dress code: long trousers and shirts with sleeves for men. Krystal - A la carte restaurant specializing in fusion cuisine that blends local ingredients, regional flavors, and international techniques. Menu developed by Michelin-star Spanish chefs. Reservations required.

La Traviata and Steakhouse - Terrace dining, close to beach area. Italian fare for lunch; steakhouse specialties for dinner. Dinner reservations required. Dress code for dinner: long trousers and shirts with sleeves for men.

El Patio - Open-air dining on the beach. Lunch buffets.

Room service - Available 24 hours.

The resort also provides a lobby bar, beach bar, and poolside and swim-up bars.

All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Unlimited meals and snacks
• Domestic alcoholic and nonalcoholic beverages, and house wine
• Minibar alcoholic and nonalcoholic beverages (restocked every second day)
• In-room liquor dispenser beverages (restocked every second day)
• Room service Continental breakfast (24-hour advance notice)
• Lunches, snacks, and beverages at partner properties Riu Playacar, Riu Yucatan, and Riu Tequila
• Taxes and gratuities
  Not included: Champagne, bottled wines, premium liquors

  Scroll down to the Dining section for restaurant details.

All-Inclusive activities and equipment

All-Inclusive activities and equipment
Water sports

• Snorkeling
• Windsurfing
• Catamarans
• Kayaks (canoes)
• Boogie boards
• Use of two swimming pools/spa tub/beach and pool chaise lounges/towel service
  Not included: Snorkeling trips, scuba-diving courses and certification, fishing trips

  Land sports

• Tennis
• Volleyball
• Table tennis
• Use of fitness center/sauna at resort and at partner property, Riu Yucatan.
  Not included: Spa and beauty products, treatments, services; horse riding; golfing

  Classes/instruction

• Water aerobics
• Introductory group scuba-diving lesson in the pool

All-Inclusive children's activities

All-Inclusive children’s activities
A Kids Club offers children 4–12 a program of supervised activities including:

• Daily activity program
• Use of children’s pool/playground
  Not included: Babysitting services

All-Inclusive entertainment and nightlife

All-Inclusive entertainment/nightlife

• Daily activity program for all ages
• Live nightly entertainment
• Entrance and beverages at La Piñata disco at partner property, Riu Tequila
• Entrance and beverages at La Espuela disco at partner property, Riu Yucatan
  Not included: Transportation to partner properties

All-Inclusive resort and chain-unique inclusions

All-Inclusive resort/chain-unique inclusions

• Access to Mexican Street at Riu Yucatan
• Dining exchange privileges with all Riviera Maya Riu properties (dinner is not included)
• Disco entrance to partner properties, Riu Tequila and Riu Yucatan
  Not included: Transportation to partner properties

Not included

Not included

• Airport transfers
• Transportation to partner properties
• Spa and beauty products, treatments, services
• Optional or outside tours and excursions
• Snorkeling trips; scuba-diving courses and certification; fishing trips
• Motorized water sports
• Incidental purchases
• Telephone, fax, and Internet access charges
• Business services
• Laundry and dry cleaning
• Video and photo services
• Medical services
• Babysitting services
  Airport taxes may or may not be included.

Address

Avda. Xaman-Ha, Manzana 3, Lote 4

Condominio Playacar

Playa Del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico