Hotel Information: Welcoming families, couples, and groups from all over the world, this resort enjoys a reputation for its sensitivity to the environment. A United Nations of languages can be heard around the pools, on the beach, and in the restaurants and bars. Downtown Playa del Carmen is within walking distance.

Amenity highlights: Two large pools give guests the option of swimming and sunning activities near the beach, or lounging and relaxing in a quieter setting. The quieter pool includes a children's section and a swim-up bar.

Insider tip: Scattered here and there beside paths through the grounds are sets of concrete chairs joined at one arm so they face one another. These sets are called tu y yo chairs (you and me) and are designed for romance.

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The Reef Playacar offers 202 guestrooms in 18 three-story villas. Villas are separated by winding paths and surrounded by tropical gardens. Rooms feature Mexican-Caribbean décor with marble floors, marble bathrooms, bright colors, and a large Mayan sun hanging on the wall above each bed. Balconies or patios are furnished with two chairs and a table. Amenities include compact refrigerators, pillow menus, and alarm clocks. In-room safes are available (surcharge).

Room Amenities

• Cable/satellite TV
• Balcony
• Ceiling fan
• Air conditioning
• Direct-dial phone
• Premium TV channel(s)
• Cribs (infant beds) available
• Climate control
• Blackout drapes/curtains
• Refrigerator

• Wake-up calls
• Extra towels/bedding
• Hair dryer
• Shower/tub combination
• Window opens
• Desk
• Iron/ironing board
• In-room safe
• Alarm clock
• Rollaway beds

Recreation

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

Guests of The Reef Playacar All Inclusive Beach Resort can stay busy with a full slate of activities including non-motorized water sports such as kayaking and windsurfing; land sports such as tennis and bicycling; various games and contests. Kids have a chance to explore Mexican traditions through supervised activities such as traditional Mexican games and Piñata time.

Staff can help arrange a variety of tours and excursions, as well as tee times at Golf Course Playacar, located across the street.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Aerobics on site
• Bicycle rentals complimentary
• Kayaking on site
• Snorkeling on site
• Tennis on site
• Golfing nearby
• Sailing on site
• Scuba diving on site

• Swimming on site
• Windsurfing on site
• Volleyball on site
• Fishing on site
• Parasailing on site
• Horse riding/rental nearby
• Personal watercraft on site
• Playground on site

Property Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate (scroll up to the All-Inclusive Details section for more information).

The Reef Playacar All Inclusive Beach Resort's entertainment staffers keep guests busy with a full slate of organized activities around the main pool and on the beach, as well as with evening music and dance shows in the La Jolla theater. Spa facilities are situated in one of the resort's tropical gardens, offering a menu of spa and beauty treatments such as: anti-free radical wraps, pre-tanning treatments, body exfoliation, aromatherapy and sport massages, waxing, braiding, and nail care (surcharges for all services). Beachside massages can also be arranged (surcharge). A fitness center includes cardio and weight equipment. Like all major Riviera Maya hotels, the resort is equipped with its own water-purification system. Wireless Internet access is available (surcharge).

• Fitness equipment
• Swimming pool - outdoor
• Supervised child care/activities
• Swim-up bar
• Gift shops or newsstand
• Marina on site
• Spa tub
• Bar/lounge
• Concierge services
• Babysitting or child care surcharge
• Multilingual staff
• Currency exchange
• Restaurant(s) in hotel
• Pool table
• Parking (free)
• Internet access in public areas - surcharge

• Number of rooms: 202
• Safe-deposit box - front desk
• 24-hour front desk
• Porter/bellhop
• Number of floors: 3
• Tour assistance
• Beauty services
• Children's club
• Umbrella
• Air-conditioned public areas
• Billiards
• Wedding services
• Suitable for children
• Internet access - wireless
• Laundry service
• Spa services on site

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Check-in time is 3 PM
• Pets not allowed
• Check-out time is Noon

Know Before You Go

This multi-story property does not have elevators.

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Chula Vista - The resort's main restaurant features three buffet areas with international cuisine for breakfast, lunch, and dinner. Offers a spectacular view of the Caribbean Sea.

Terraza Grill - Offers a great variety of grilled Mexican dishes prepared on the grill and served amidst stylish decor, with air conditioning. Reservations required; no limitations on guest visits; dress code applies.

Botticelli - This à la carte, fine-dining restaurant serves freshly prepared Italian dishes; air conditioning. Reservations are required; no limitations on guest visits; dress code.

Deli Snack Bar - Located in the pool area, close to the beach. Light meals such as pizzas, burgers, French fries, and chicken wings served from late morning until sunset; reopens for late-night service.

Ice Cream Parlor - In the midst of a natural cenote, guests enjoy any of a variety of coffees or freshly made ice creams.

La Cascada - Combines a relaxing lounge lobby bar with cozy sit-down bar and reception area.

Azul 48 - Swim-up bar with a tropical atmosphere.

La Chiquita Bar - Serves drinks until late afternoon and reopens for late night socializing.

Theatre Bar La Jolla - Open during nightly entertainment shows.

Bar Papo's - A popular evening entertainment area with international drinks, flat-screen TVs, and the sounds of live music.

All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and most non-motorized water sports equipment.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Meals and snacks at three restaurants and a snack bar
• National and international drinks at eateries and four bars
• Taxes and gratuities
  Not included: Bottled water; wine by the bottle; champagne; lobster dinners; romantic dinners; Honeymoon packages

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

All-Inclusive activities and equipment
Water sports

• Water basketball
• Water polo
• Sailing
• Kayaking
• Windsurfing
• Snorkeling on-site
• Scuba diving demonstration
• Use of 2 swimming pools/spa tub
  Not included: Scuba diving courses, certification, trips; snorkeling excursions; motorized water sports including parasailing and Jet skiing; fishing tours; catamaran excursions; swimming with the dolphins excursions

  Land sports

• Daytime tennis
• Volleyball
• Table tennis
• Bicycling
• Board games
• Pool table
• Billiards
• Use of fitness center
  Not included: Night tennis

  Classes/instruction

• Aerobics
• Aqua aerobics
• Stretching
• Scuba diving demonstrations
• Spanish lessons
• Dance lessons
  Not included: Scuba diving courses and certification

All-Inclusive children's activities

All-Inclusive children’s activities
Kids’ Club offers supervised activities for children 4–12: full-day program, closed for lunch

• Arts and crafts
• Drawing
• Ceramics
• Sand castle building
• Face painting
• Sports contests
• Traditional Mexican games
• Piñata time
• Soccer
• Treasure hunt
• Evening mini disco
  Not included: Babysitting services

All-Inclusive entertainment-nightlife

All-Inclusive entertainment/nightlife
Nightly song and dance shows (except Fridays) may include:

• International show
• Seventies show
• Mexican Folklore
• Casino night
• Anything can happen
• Caribe Caliente
• Mexican Prehispanic Show
• Mr. and Mrs. Reef
• Latino Show
• Reef Mix
• Pop Show
• Disney Show
  Not included: Friday evenings at a club, Señor Frogs, in Playa del Carmen, accompanied by resort entertainment team

Not included

Not included

• Airport transfers
• Bottled water; wines by the bottle; champagne; lobster dinners
• Beauty treatments and services
• Spa services
• Optional or outside tours and excursions, including Friday night club visit
• Local taxis
• Scuba diving courses, certification, trips; snorkeling excursions
• Motorized water sports
• Night tennis
• Incidental purchases
• Use of in-room safe
• Telephone, fax, and Internet access charges
• Laundry services
• Babysitting services
• Event, wedding, group services
  Airport taxes may or may not be included.

Policies

Policies Extra person charges may apply and vary depending on hotel policy.

Scroll down to the Policy section for more details.

Address

Ave. Xaman-Ha

Retorno Sayil S/N Fracc. Playacar

Playa Del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico