Hotel Information: This Puerto Morelos resort caters to families and couples seeking a complete, self-contained Caribbean vacation, plus the facilities, services, and convenience of an all-inclusive plan.

Insider tip: Arrayed at one end of the resort, the 14 lodging buildings are connected by a broad, looping path that's perfect for jogging in the morning and starlit strolling at night.

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

This Paradisus Riviera Cancun All-Inclusive's 496 guest suites are housed in 14 three-story bungalows with private, furnished terraces or balconies with garden, pool, or ocean views. Each suite offers a separate sitting area with sofa or easy chairs. Marble bathrooms include tub/shower combinations, bidets, and scales.

Room Amenities

• Coffee/tea maker
• Cable/satellite TV
• Hair dryer
• Air conditioning
• Balcony
• Ceiling fan
• Separate sitting area
• Pay movies
• Minibar
• Blackout drapes/curtains
• Clock radio
• In-room safe

• Voice mail
• Direct-dial phone
• Iron/ironing board
• Bottled water in room (complimentary)
• Bathrobes
• Complimentary toiletries
• Bathroom scale
• Shower/tub combination
• Bidet
• Child care (in room, surcharge)
• Window opens
• Cribs (infant beds) available

Recreation

The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

The resort provides plenty of recreational opportunities including kayaking and windsurfing. Tennis buffs can use two courts. A fitness center provides cardio equipment and a weight center. An on-site dive shop can set up scuba diving courses, certification, and trips (surcharges for scuba diving).

Golf enthusiasts can arrange tee times at Playa del Carmen Golf Course, 33 km (20.5 miles) away. Excursions to Mayan cultural sites such as Chichén Itzá, Tulum and Cobá; nature theme parks, such as Xcaret or Xel-ha; day trips to Cozumel; and sports such as deep-sea fishing and horseback riding can be arranged at the resort’s tour desk (surcharges apply for all off-site activities and excursions).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Scuba diving on site
• Boating nearby
• Swimming on site
• Tennis on site
• Volleyball on site
• Snorkeling on site
• Kayaking on site
• Sailing on site

• Golfing nearby
• Water skiing nearby
• Parasailing nearby
• Aerobics on site
• Basketball on site
• Fishing nearby
• Personal watercraft nearby
• Windsurfing on site

Property Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

Inspired by Mayan village design, the 496-suite Paradisus Riviera Cancun All Inclusive resort comprises interconnected public buildings built around and over a series of lily ponds. The resort houses shops, a full-service business center, and tour desk.

Set in a secluded corner of the resort grounds, a European-style spa offers massage, body and facial treatments; hair and nail care. The facility also offers men's and women's areas, saunas, and a Turkish bath (surcharges apply for all spa products, services, and treatments; spa facilities can only be used by guests when purchasing a spa treatment).

Like all major Riviera Maya hotels, this resort is equipped with its own water purification system.

• Full-service health spa
• Massage - treatment room(s)
• Steam room
• Sauna
• Concierge desk
• Room service (24 hours)
• Fitness equipment
• Supervised child care/activities
• Swimming pool - outdoor
• Swimming pool - children's
• Poolside bar
• Swim-up bar
• Bar/lounge
• Health club
• Spa services on site
• Billiards
• Multilingual staff
• Hair salon
• Pool table
• Spa tub
• Currency exchange
• Nightclub
• Internet access in public areas - surcharge

• Parking (valet)
• Parking (free)
• Gift shops or newsstand
• Conference room(s)
• Audio-visual equipment
• Video library (surcharge)
• Babysitting or child care
• Shopping on site
• Business center
• Banquet facilities
• Ballroom(s)
• Meeting rooms (small groups)
• Internet access in public areas - high speed
• 24-hour front desk
• Porter/bellhop
• Number of suites: 496
• Medical assistance available
• Beauty services
• Children's club
• Dry cleaning service
• Caters to singles
• Caters to couples
• Caters to families
• Caters to groups

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

This property caters to couples.

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

The Caribbean Market Place - This casual restaurant, part of the resort's dining pavilion, serves breakfast and lunch buffets daily. Dinners feature International buffet appetizers and desserts with main dishes from an Italian menu.

Tequila Grill - Located next to The Caribbean Market Place, this dinner restaurant specializes in Mexican cuisine and seafood. Light snacks and diet meals are available as part of the "Paradisus Natural" program. Reservations required.

Capri - This Mediterranean restaurant is open for à la carte breakfast, lunch, and dinner. Light snacks and diet meals are available as part of the "Paradisus Natural" program. Dinner reservations required. Dress code: shoes and shirt required for men.

L'Hermitage - The resort's elegant French dinner restaurant offers both inside, air-conditioned seating and tables located in open-air shelters suspended above a pond. Light snacks and diet meals are available as part of the "Paradisus Natural" program. Reservations required. Dress code: shoes and shirt required for men.

Sumire - This intimate spot specializes in Japanese dishes. Light snacks and diet meals are available as part of the "Paradisus Natural" program. Reservations required. Dress code: shoes and shirt required for men.

The Reef Grill Lobster and Steakhouse - Overlooking the sea from a wood deck in front of the dining pavilion, this casual spot serves burgers, nachos, and other fast foods from mid-morning, with barbecued items in the evening.

El Mirador - Located in the lobby, serving premium brand liquor and international wines from mid-morning.

Tiki - Beach bar serving premium brand liquor and international wines from late morning through the afternoon.

Pool Bar - Serves premium brand liquor and international wines by the pool from late morning through the afternoon.

Fun Pub - Disco opens later in the evening with DJ and dancing.

All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Unlimited meals and snacks
• Unlimited non-alcoholic beverages
• Unlimited domestic and imported alcoholic beverages, including house wine
• 24-hour room service food and drink
• In-room minibar beer, bottled water, soft drinks (restocked daily)
• Taxes and gratuities
  Not included: Wines from à la carte wine list

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

All-Inclusive activities and equipment
Water sports

• Kayaking
• Windsurfing
• Water biking
• Sailing
• Snorkeling
• Canoeing
• Introductory scuba diving lesson in the pool
• Water polo
• Use of 2 swimming pools/2 spa tubs/beach and pool chaise lounges/towel service
  Not included: Snorkeling trips; scuba diving courses, certification, trips; Mexican government reef fee of 20 pesos (less than US$2) per person per day (required of all guests accessing the sea)

  Land sports

• Tennis
• Badminton
• Beach volleyball
• Beach soccer
• Ping-pong
• Aerobics
• Use of fitness center

  Classes/instruction

• Introductory tai-chi
• Aerobics

All-Inclusive children's activities

All-Inclusive children’s activities
Two children’s clubs offer daily programs (excluding lunch period): Club 4 is for children 2 months–4 years; and Mini Club is for children 5–12. Supervised activities include:

• Sand castle building
• Pool games
• Beach games
• Stage show
• Dance
• T-shirt painting
• Cinema
• Use of children’s pool/children’s club activity center
  Not included: Babysitting services

All-Inclusive entertainment and nightlife

All-Inclusive entertainment/nightlife

• Daily activities program
• Nightly entertainment shows such as: Latino night, Mexican night, disco show, Mixmax show, circus show
• Entrance to on-site disco

All-Inclusive Royal Service suite guests only

All-Inclusive Royal Service suite guests only
Royal Service suites are part of Leading Hotels of the World and offer guest amenities including:

• Pick-up at Cancún International Airport (round-trip transfers valid only for Royal Service guests, minimum seven-night stay required)
• Access to Royal Service VIP lounge with personalized check-in and check-out, newspapers and magazines, complimentary high-speed Internet access, Continental breakfast, all day canapés and beverages
• Use of separate VIP swimming pool
• Access to private beach area
• Personal concierge service
• Personal butler services
• Shoe shines (reservations required)

All-Inclusive transportation

All-Inclusive transportation

• Shopping tours to Cancún (six days a week)
  Not included: Airport transfers

Not included

Not included

• Wines from à la carte wine list
• Snorkeling trips; scuba diving courses, certification, trips
• Mexican government reef fee
• Babysitting services
• Airport transfers (except pick-up for Royal Service guests only)
• Spa and beauty products, treatments, services
• Optional or outside tours and excursions
• Motorized water sports
• Incidental purchases
• Telephone, fax, and Internet access charges
• Business services
• Laundry and dry cleaning
• Video and photo services
  Airport taxes may or may not be included.

Policies

Policies
Extra person charges may apply and vary depending on hotel policy.

Scroll down to the Policy section for more details.

Address

SM 11, MZ 9, Lote 10

Puerto Morelos, Q. 77580

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Puerto Morelos, Quintana Roo, Mexico