Hotel Information: Spread over five hectares (13 acres) of landscaped grounds containing ponds, fountains, gently flowing artificial rivers spanned by white bridges, and white benches beside winding paths, this resort offers adults a tranquil haven (guests must be 13 years or older). Guestrooms are located in 11 yellow, English Colonial-style villas graced with decorative white balconies. Each villa surrounds an open-air courtyard containing a burbling fountain strewn with blossoms. A concierge attends each villa from a courtyard desk.

Amenity highlights: An infinity pool on the beach offers a spot for relaxation while next to it, an activities pool (with nearby hot-water spa tub) allows for volleyball and other games. Three more "relaxation pools" in secluded locations have sundecks and are paired with cool-water spa tubs. Plus the health-and-beauty spa offers a relaxation pool open to all guests without charge. Beside the Caribbean's turquoise water and along the powdery, white sand are palm trees and canopies over sun loungers large enough for two. Attendants regularly pass chilled towels around the main relaxation pool and later in the afternoon, they serve fruit to guests.

Insider tip: A favorite destination of honeymooners and romantic couples, this all-inclusive hotel has adopted its own official song, "Love Is in the Air," to which staff members dance poolside every afternoon and evening.

This Royal Hideaway Playacar is a member of Leading Hotels of the World.

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The Royal Hideaway features 200 air-conditioned guestrooms, all with balconies or patios furnished with two chairs and a table. Special decor touches include lighted wall recesses highlighting Mexican pottery, and dark-wood furnishings. Entertainment options include Satellite TV, DVD players, and CD players. Jetted tubs, large stall showers, and twin sinks provide luxury in marble bathrooms.

Room Amenities

• Cable/satellite TV
• Coffee/tea maker
• Hair dryer
• CD player
• Bathrobes
• Air conditioning
• Balcony (or patio)
• Designer toiletries
• Ceiling fan
• Jetted tub
• Voice mail
• DVD player
• Access via exterior corridors
• Blackout drapes/curtains
• Climate control
• Complimentary newspaper

• In-room safe
• Iron/ironing board
• Refrigerator
• Bottled water in room (complimentary)
• Wake-up calls
• Housekeeping (daily)
• Extra towels/bedding (on request)
• Bathroom telephone
• Makeup mirror
• Massage - available in room
• Separate bathtub and shower
• Bathroom scale
• Television - Satellite service
• Television - Cable service
• Electronic/magnetic keys
• Clock radio
• Window opens

Recreation

The majority of recreational activities and facilities described below are included in the room rate for the Royal Hideaway (scroll up to the All-Inclusive details section for more information).

Guests of Royal Hideaway Playacar All Inclusive can try a range of land and water sports including beach soccer, bocce ball, kayaking and windsurfing, all while using the resort’s equipment. As well, two tennis courts, six swimming pools, and a fitness center with cardio and weight equipment plus spa tub and sauna, offer plenty of facilities to enjoy at this Playa del Carmen resort.

Golf enthusiasts do not have to go far: the entrance to Playacar Golf Club is 150 meters (164 yards) away. The facility provides an 18-hole, par 72 championship golf course designed by Robert Von Hagge. (Golf incurs surcharges for greens fees and equipment rental.)

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Fishing nearby
• Scuba diving on site
• Tennis on site
• Basketball
• Volleyball on site
• Windsurfing on site
• Sailing on site
• Swimming on site

• Kayaking on site
• Bicycle rentals on site (no charge)
• Golfing nearby
• Aerobics on site
• Yoga classes/instruction on site
• Personal watercraft nearby
• Water skiing nearby
• Snorkeling on site
• Parasailing nearby

Property Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

Since children under age 13 are not allowed at the resort, the resort is a tranquil sanctuary, filled with soothing music in public areas and quiet elsewhere. Chilled champagne and towels greet guests in a hushed, fragrant, skylit lobby featuring white columns and Spanish-style paintings.

Among the Royal Hideaway's amenities is a full-service health-and-beauty spa offering various massage techniques, body and facial treatments, and hair and nail care (surcharges for all products, treatments, and services). The spa also provides complimentary use of its sauna, spa tub, and air-conditioned fitness center with cardio and weight equipment. A personal attendant is on duty at the fitness center 12 hours a day.

The main building—set apart from the yellow lodging villas by its rose color—contains a 24-hour business center with four computers offering complimentary high-speed Internet access. A library is stocked with books and near the lobby, complimentary DVDs are available. Like all major Riviera Maya hotels, this Playa Del Carmen resort has a water-purification system.

The Chef's Table at the resort’s signature restaurant, Las Ventanas, features a bi-weekly dining experience in which guests can interact with the resort's executive chef and his team. The interactive experience features a live video feed from the kitchen, allowing guests to watch as decadent dishes are prepared exclusively for the Chef's Table (advance reservations required; surcharge may apply).

• Full-service health spa
• Massage - treatment room(s)
• Sauna
• Spa tub
• Complimentary newspapers in lobby
• Concierge desk
• Room service (24 hours)
• Patio
• Health club
• Hair salon
• Fitness equipment
• Swimming pool - outdoor
• Parking (free)
• Currency exchange
• Multilingual staff
• Parking (valet)
• Bar/lounge
• Nightclub
• Parking (secure)
• Gift shops or newsstand
• Shopping on site

• Conference room(s)
• Audio-visual equipment
• Business center
• Ballroom(s)
• Banquet facilities
• Computer rental
• Library
• Internet access in public areas - high speed
• Internet access in public areas - complimentary
• Video library (DVDs)
• Porter/bellhop
• Security guard
• Number of rooms: 200
• 24-hour front desk
• Beauty services
• Tour assistance
• Dry cleaning service
• Shoe shine
• Air-conditioned public areas
• Elevator/lift
• Caters to couples
• Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

This property caters to couples.

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Ventanas - Serving international menus for à la carte breakfasts and dinners in a room featuring dark woods, recessed ceilings, and plush linens, this restaurant offers occasional live music in the evenings. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

Palazzo - This à la carte Italian dinner house provides white-linen service and commands views of the resort's grounds and the Caribbean. Both inside seating and terrace seating are available. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

Spices - At breakfast, this restaurant serves the resort's only buffet meal. Later, à la carte lunches and dinners feature Mexican and Caribbean flavors. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

Azia - In a room graced by bamboo accents, Azia serves à la carte dinners of Japanese-Thai dishes. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.

The Grill - Grilled specialties are enjoyed al fresco.

Beach Snack Bar - From late morning until sunset, light meals such as burgers, salads, soups, and nachos are served here to sunbathers by the pool and on the beach.

Allegria - This lounge features various themed evenings.

Beach Bar - Open from late morning until the dinner period.

Cigar Bar - Located in Ventanas, this room is open for evening cigars and drinks.

Club Royale - Once a week, the resort's theater offers dinner and drinks with a show.

All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Welcome champagne upon arrival
• Unlimited meals and snacks
• Unlimited natural juices, soft drinks, purified or bottled water
• Unlimited premium alcoholic beverages
• 24-hour room service food and non-alcoholic beverages (18-hour service for alcoholic drinks only)
• Afternoon tea
• Drinks in in-room compact refrigerator (restocked daily)
• Taxes and gratuities
  Not included: Wine by the bottle

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

All-Inclusive activities and equipment
Water sports

• Snorkeling
• Kayaking
• Sailing
• Windsurfing
• Boogie boarding
• Aqua aerobics
• Introductory scuba diving clinic in the pool
• Use of 6 swimming pools/spa tubs/beach and pool chaise lounges/towel service
  Not included: Snorkeling trips; scuba diving courses, certification, and trips

  Land sports

• Tennis (black-soled shoes not allowed)
• Beach volleyball
• Beach soccer
• Basketball
• Shuffleboard
• Bocce ball
• Horseshoes
• Table tennis
• Darts
• Bicycles
• Use of fitness center with spa tub, sauna/board and card games

  Classes/instruction

• Tennis (beginners and intermediate, group)
• Stretching
• Yoga
• Aerobics
• Aqua aerobics
• Introductory scuba diving
• Dance
• Cooking
• Cocktail mixing
• Spanish
  Not included: Private tennis lessons

All-Inclusive entertainment and nightlife

All-Inclusive entertainment/nightlife

• Daily activities program
• Evening entertainment programs
• Access to DVD library

Not included

Not included

• Wine by the bottle
• Snorkeling trips; scuba diving courses, certification, and trips
• Private tennis lessons
• Motorized water sports
• Optional or outside tours and excursions
• Airport transfers
• Spa and beauty products, treatments, services
• Incidental purchases
• Telephone and fax charges
• Business services
• Laundry and dry cleaning
• Video and photo services
• Floral services
• Medical services
• Wedding services
  Airport taxes may or may not be included.

Policies

Policies
No children under age 13 permitted at the hotel.

Scroll down to the Policy section for more details.

Address

Lote Hotelero No 6 Desarollo

Playa Del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico