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Rooms

Mandarin Oriental Riviera Maya guestrooms are inspired by the Caribbean locality with native wood and stone interiors, bamboo hardwood floors, rainforest showers, and patios or balconies with stone soaking tubs.

All rooms feature views of the cenote, lagoon, waterways, or the Caribbean Sea. Some rooms feature original exhibits by local artists, constructed with materials inspired by the surrounding environment.

Guestrooms at this Playa del Carmen resort feature beds with 300-thread-count Egyptian cotton linens and down comforters (bedspreads), air conditioning, plasma HDTVs with cable, CD/DVD players, and minibars. Telephones offer voice mail.

High-speed Internet access is available for a surcharge. Daily newspapers are complimentary.

Room Amenities

• Internet access - wireless
• Internet access - high speed
• Premium TV channel(s)
• Cable/satellite TV
• DVD player
• CD player
• Hypo-allergenic bedding available
• Premium bedding
• Patio
• Balcony
• Complimentary newspaper
• Ceiling fan
• Air conditioning
• Climate control
• Voice mail
• Direct-dial phone
• Internet access - surcharge
• Telephone
• Multi-line phone
• Minibar
• Microwave (on request)
• Bottled water in room (complimentary)
• Wake-up calls
• Housekeeping
• Turndown service

• Designer toiletries
• Private bathroom
• Bathrobes
• Bathroom telephone
• Handheld shower
• Makeup mirror
• Massage - available in room
• Sewing kit
• Slippers
• Separate bathtub and shower
• Bathroom scale
• Hair dryer (on request)
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Iron/ironing board (on request)
• Window opens
• Clock radio
• Welcome amenities
• In-room safe
• Television
• Desk
• Smoking rooms
• Rollaway beds
• Cribs (infant beds) available
• Blackout drapes/curtains
• Wheelchair accessible

Recreation

The recreational activities listed below are available either on site or near this Playa del Carmen, Mexico, hotel; fees may apply.

• Golf - driving range nearby
• Golfing nearby
• Snorkeling on site
• Swimming on site
• Dock on site
• Kayaking on site
• Sailing on site
• Scuba diving on site
• Whale-watching nearby
• Pilates classes/instruction on site
• Yoga classes/instruction on site

• Aerobics on site
• Tennis nearby
• Running track/path on site
• Bicycle rentals nearby
• Scooter/Moped Rentals nearby
• Horse riding/rental nearby
• Parasailing nearby
• Helicopter/airplane sightseeing nearby
• Bird watching nearby
• Fishing nearby
• Personal watercraft on site

Property Amenities

Mandarin Oriental Riviera Maya is a luxury resort set on 36 lush, secluded acres of tropical forests by the Caribbean Sea near Playa del Carmen, Mexico. This resort features a 2,322-square-meter (25,000-square-foot) spa with extensive heat and wet experiences, inspired by the Mayan healing elements of water, air, fire, and earth; a Mayan Temazcal, or steam bath; and kinesis studio.

This Playa del Carmen luxury resort features three swimming pools, a white sand beach, and a collection of contemporary Mexican art. The Little Fans Club provides activities for children ages 4 to 12.

On-site water sports include kayaking, snorkeling, and deep sea fishing. The resort also offers scuba diving certification courses for beginners to advanced divers.

Three restaurants, Ambar, Aguamarina, and Ceviche Cha Cha Cha, have views of the beach or lagoon and feature Asian/Latin fusion, Mexican, and international cuisine.

Other dining options include the rooftop Mandarin Bar and Café Mayana, located in the spa. Drinks and light fare are served in two bars located in the pool and beach areas. The lobby lounge features afternoon tea and cocktails.

• 24-hour front desk
• Airport transportation (surcharge)
• Number of rooms: 128
• Audio-visual equipment
• Babysitting or child care
• Ballroom(s)
• Banquet facilities
• Bar/lounge
• Beauty services
• Breakfast available (surcharge)
• Business services
• Coffee in lobby
• Complimentary newspapers in lobby
• Computer rental
• Concierge desk
• Concierge services
• Conference room(s)
• Currency exchange
• Doorman/doorwoman
• Dry cleaning service
• Event catering
• Express check- in
• Express check-out
• Fitness equipment
• Floor butler
• Full-service health spa
• Gift shops or newsstand
• Hair salon
• Health club
• Internet access - wireless

• Children's club
• Laundry facilities
• Library
• Limo or Town Car service available
• Marina on site
• Massage - treatment room(s)
• Medical assistance available
• Meeting rooms (small groups)
• Multilingual staff
• Parking (valet)
• Patio
• Poolside bar
• Porter/bellhop
• Restaurant(s) in hotel
• Room service (24 hours)
• Safe-deposit box - front desk
• Sauna
• Secretarial services
• Security guard
• Shoe shine
• Spa services on site
• Steam room
• Supervised child care/activities
• Swimming pool - outdoor
• Technology helpdesk
• Tour assistance
• Translation services
• Umbrella
• Video library
• Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets accepted
• Resort fee charged at hotel/condo

• Check-in time is 3 PM
• Check-out time is Noon

Fees

The following fees and deposits are charged by the property at either check-in or check-out.

• Resort fee: 15 percent of room rate

Resort fee inclusions

Resort fee inclusions

• Transportation within the resort
• Beach and pool amenities
• Access to health and fitness center
• Wellness classes and activities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Address

Km 298 Carretera Cancun Chetum

Playa del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico