Hotel Information: Popular with couples and families, the ecological-oriented resort shares 173 acres with an adjacent resort (Colonial Palladium Grand Resort & Spa) and includes open spaces for facilities, but otherwise consists of rainforest with wood bridges and thatched-roof pathways. Each resort includes a flamingo pond and orchid garden. Guests enjoy full access to both resorts' facilities, including restaurants and bars.

Amenity highlights: This Riviera Maya resort's beachfront measures 800 meters (875 yards), with snorkeling opportunities just offshore. A freeform pool includes jetted sections, as do two geometric pools, one reserved for adults (topless sunbathing permitted). Water sports include snorkeling, kayaking, sailing, windsurfing, and pedal boating. A water-sports center provides personal watercraft, scuba-diving instruction, and scuba-diving/snorkeling excursions for surcharges.

Insider tip: Feedings at this Riviera Maya resort's fenced-in crocodile compound take place at noon on Tuesdays.

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Rooms

The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).

Grand Palladium Kantenah Resort & Spa All Inclusive offers 422 guestrooms and suites in two- and three-story sand-and-cream colored buildings. Balconies or terraces with table and chairs provide garden/forest views. Ceiling fans offer cooling alternatives to rooms and suites' air conditioning. Minibars are stocked daily with beer, soft drinks, and water. Decor features marble floors, marble bathrooms, light-colored furniture and walls, light-colored walls and ceilings, pastel accent walls, and gold and pastel fabrics.

Room Amenities

• Cable/satellite TV
• Premium TV channel(s)
• Pay movies
• Balcony
• Ceiling fan
• Air conditioning
• Blackout drapes/curtains
• Climate control
• Direct-dial phone
• Telephone
• Minibar
• Coffee/tea maker
• Bottled water in room (complimentary)
• Wake-up calls
• Housekeeping (daily)

• Turndown service
• Makeup mirror
• Shower/tub combination
• Complimentary toiletries
• Hair dryer
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Television - Satellite service
• Iron/ironing board
• In-room safe
• Window opens
• Clock radio
• Desk
• Television
• Smoking rooms
• Cribs (infant beds) available

Recreation

The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

A "natural" beach that includes plants, palms, and other trees continues 800 meters (875 yards) along the turquoise Caribbean Sea. Snorkeling opportunities among coral heads and rocks are available in front of the resort. Thatched-roof palapas provide beach shade in addition to trees.

The main swimming pool is freeform, measures approximately 400 meters (437 yards) in circumference, and features four round, jetted sections marked by pillars. Adjacent is an oblong 32-meter (35-yard) children's pool. Hedges and thatched-roof palapas help shade sundecks around the pool. Adjacent to the health spa on this side of the resort is a geometric pool measuring approximately 20 meters (22 yards) square and including a jetted section marked by pillars. An identical pool reserved for adults (topless sunbathing permitted) lies on the resort's Colonial side.

Water-sports equipment includes snorkeling gear, kayaks, Hobie Cat sailboats, windsurfers, pedal boats, and boogie boards. An independent water-sports center provides an introductory scuba-diving lesson in the main pool and offers personal watercraft, scuba-diving instruction, and scuba-diving/snorkeling excursions for surcharges. Independent operators nearby sometimes offer parasailing for surcharges.

Grand Palladium Kantenah Resort & Spa facilities include a miniature-golf course surrounded by jungle and six lighted tennis courts. (Surcharge for night tennis.) The nearest golf facility is the 9-hole Puerto Aventuras course 10 km (6.25 miles) away.

The recreational activities listed below are available either on site or near this Riviera Maya resort; fees may apply.

• Golf - miniature on site
• Golfing nearby
• Snorkeling on site
• Surfing/boogie boarding on site
• Swimming on site
• Kayaking on site
• Sailing on site
• Scuba diving on site
• Personal watercraft on site
• Windsurfing on site

• Volleyball on site
• Aerobics on site
• Tennis on site
• Basketball on site
• Horse riding/rental nearby
• Parasailing nearby
• Bird watching on site
• Fishing on site
• Playground on site
• Table tennis on site

Property Amenities

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

A health spa contains four air-conditioned rooms for massage, body treatments, and facials and a salon for hair and nail care, waxing, hair braiding, and henna tattoos (surcharges for all services) and also includes women's and men's sections with saunas and steam rooms. An eight-person spa tub under a thatched roof lies within a walled garden outside each section. The spa's fitness center contains cardio machines, weight machines, and free weights. For surcharges, guests have access to a room containing five computers with high-speed Internet connection.

Ground transportation:
Shuttle vans and private cars of varying prices are available. They can be reserved during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.

• Swimming pool - outdoor
• Swim-up bar
• Swimming pool - children's
• Spa tub
• Full-service health spa
• Steam room
• Sauna
• Concierge desk
• Health club
• Fitness equipment
• Restaurant(s) in hotel
• Bar/lounge
• Nightclub
• Parking (free)
• Self parking
• Parking (valet)
• Airport transportation (surcharge)
• Conference room(s)
• Meeting rooms (small groups)
• Banquet facilities
• Internet access in public areas - high speed
• Audio-visual equipment
• Internet access in public areas - surcharge
• Business services
• Number of rooms: 422
• Porter/bellhop
• Doorman/doorwoman
• Security guard
• Multilingual staff
• 24-hour front desk
• Number of floors: 2, 3

• Hair salon
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Tour assistance
• Currency exchange
• Medical assistance available
• Beauty services
• Dry cleaning service
• Babysitting or child care
• Elevator/lift
• Air-conditioned public areas
• Barbecue grill(s)
• Billiards
• Business center
• Wedding services
• Caters to couples
• Caters to seniors
• Caters to families
• Caters to groups
• Supervised child care/activities
• Complimentary newspapers in lobby
• Body treatments
• Facial treatments
• Beach/pool umbrellas
• Wireless Internet access - complimentary
• Internet access in public areas - dial-up
• Children's club
• Laundry facilities
• Poolside bar
• Spa services on site

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

This property caters to couples.

Entertainment

Activities include:

• Nightly entertainment, including music/dance shows, casino night, and karaoke
• Merengue and salsa classes
• Olympics at the beach
• Stretching classes
• Aerobics classes
• Beer drinking contest
• Tennis tournament
• Horse shoes
• Pool tournament
• Crazy games
• Treasure hunts
• Gregorio Gregorito game
• Pool aerobics
• Beach volleyball
• Beach soccer

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars on both the Kantenah and Colonial sides of the resort are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Sumptuori - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located in central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Japanese cuisine. Includes teppanyaki tables, tatami area, sushi bar. Dress code: Long pants, sleeved shirts for men.

Sample menu for Sumptuori

Sample menu for Sumptuori
Appetizers:

• Sushi and sashimi
• Tempura vegetables, shrimp
• Chicken yakitori
• Spring rolls
• Spicy chicken wings
• Crab Rangoon
• Yellowfin tuna with ginger-coriander sauce
  Soups:
• Soy-bean paste
• Spicy shrimp broth
  Main courses:
• Salmon in shitake vinaigrette
• Chicken teriyaki
• Prawns in spicy tamarind sauce
• Udon noodles with bacon, shrimp, beef
  Desserts:
• Tempura ice cream
• Jellied fruits, cheese with Midori liqueur
• Bananas with ice cream
• Flaming nuts with lychees and ice
• Flaming ice ball with caramel sauce
• Chef's-choice dessert trolley

Il Vaticano - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located on this resort's side of central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Mediterranean cuisine. Dress code: Long pants, sleeved shirts for men.

Sample menu for Il Vaticano

Sample menu for Il Vaticano
Appetizers:

• Mozzarella-tomato salad
• Beef or salmon carpaccio
• Duck with raspberry sauce
  Soups:
• Minestrone
• Cream of salmon
  Pasta/pizza:
• Create your own pasta
• Vegetarian pizza
• Pepperoni pizza
• Margherita pizza
  Main courses:
• Beef fillet in portobello-mushroom sauce
• Grilled salmon with tarragon sauce
• Vegetable lasagne
• Fish with caper-prawn sauce
• Chicken breast stuffed with mozzarella, prosciutto
• Prawns in Frangelico sauce with polenta
  Desserts:
• Chocolate cake
• Tiramisu
• Cheesecake with strawberries
• Chef's-choice dessert trolley

El Dorado - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located on Colonial side of central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Steakhouse. Dress code: Long pants, sleeved shirts for men.

Sample menu for El Dorado

Sample menu for El Dorado
Starters:

• Salad bar
• Beef-broccoli soup
• French onion soup
  Main courses:
• Ribeye steak with mushroom sauce
• Flank steak arrachera style
• New York steak with grilled vegetables
• T-bone steak with onion rings
• Grilled chicken with chimichurri sauce
• Salmon steak with spinach
• Barbecued spare ribs
• Surf-and-turf skewer
  Desserts:
• Chocolate brownies
• Cheesecake
• Apple pie
• Chef's-choice dessert trolley

La Adelita - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located on Colonial side of resort's central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Mexican cuisine. Dress code: Long pants, sleeved shirts for men.

Sample menu for La Adelita

Sample menu for La Adelita
Appetizers:

• Tuna salad with avocado sauce
• Chicken salad with mango
• Crêpes with cuitlacoche and pumpkin
• Plain melted cheese with sausage or mushrooms
  Soups:
• Azteca
• Shrimp with lime
  Main courses:
• Pork loin, chicken, sausage, and acuyo sauce
• Tortilla with chicken, chile sauce
• Grouper with Veracruz sauce
• Beef or chicken fajitias
• Shrimp with three-cheese sauce
• Chicken and goat with three sauces
• Grilled beef with cheese
  Desserts:
• Puff pastry with rice, banana cream, nuts
• Chocolate cake
• Flaming bananas or strawberries

Tikal - Air-conditioned restaurant under thatched roof in central dining area. Open for buffet breakfast, lunch, dinner.

La Hacienda - Air-conditioned restaurant under thatched roof on Colonial side of central dining area. Open for buffet breakfast, lunch, dinner.

El Gran Azul - Centrally located open-air restaurant under thatched roof overlooking main pool. Open for late-morning Continental breakfast, buffet lunch, afternoon tea.

El Gran Azul Bar - Located in El Gran Azul open-air restaurant overlooking main pool. Open from mid-morning to after midnight.

Beach Bar - Located on beach near main pool. Open 24 hours for snack foods. Alcoholic beverages served early morning to late night.

Churchill Bar - Located in lobby on this side of resort's central area. Air-conditioned. Smoking permitted. Open early evening to midnight.

Hemingway Bar - Located in lobby on this side of resort's central area. Air-conditioned. Smoking not permitted. Open early evening to midnight. Reading room. Table games. International premium-brand liquor.

Disco Bar - Sunset Boulevard Discotheque bar located in Colonial lobby. Air-conditioned. Open late night to after midnight. Minimum age 18.

La Plaza - Located outside disco in Colonial lobby. Open mid-morning until disco opens at night.

Secret Bar - Located adjacent to adult pool on Colonial side of resort. Open mid-morning to midnight.

Spa Bar - Located adjacent to spa pool. Open mid-morning to early evening.

Swim-up Bar - Located in main pool. Open from mid-morning to early evening.

Bar Teatro - Located in resort's theater on Colonial side. Open late night.

Kantenah Lobby Bar - Open mid-morning to midnight.

Colonial Lobby Bar - Open mid-morning to midnight.

All-inclusive Details

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment. See below for more details.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Daily breakfast, lunch, dinner at buffet restaurants on both Kantenah and Colonial sides of resort
• Unlimited a la carte dinners (upon availability)
• 24-hour snacks
• Late-morning Continental breakfast, afternoon snacks, afternoon tea at El Gran Azul restaurant
• Unlimited domestic- and international-brand drinks at all restaurants and bars (also included in the discoteque) on both Kantenah and Colonial sides of resort
• Cocktails and a selection of international premium-brand drinks at Hemingway, El Desvan and Churchill bars.
• In-room minibar stocked daily with soft drinks, beer, water
  Not included: Mini-market foods and beverages; liquor from Tequila Shop; wine by the bottle in restaurants. Scroll down to the Dining section for restaurant/menu details.

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities

All-Inclusive activities
Water sports:

• Kayaks
• Snorkeling gear
• Pedal boats
• Windsurfing
• Water polo
• Aquatic gym
• Pool aerobics
• Catamaran
  Not included: Motorized water sports, scuba-diving instruction, and scuba-diving/snorkeling excursions offered by an independent operator.

  Land sports:

• Miniature golf
• Tennis
• Basketball
• Beach volleyball
• Soccer field
• Ping-Pong
• Rifle-shooting
• Archery
• Darts
• Petanque
• Paddle
• Badminton
  Not included: Night tennis.

All-Inclusive children's club

All-Inclusive children’s club and junior club:
Supervised eco-oriented activities, including eco-tours, for children ages 4-12 from 9 AM to 5 PM (hours subject to change) in a compound that includes a sand playground, a sand children’s volleyball court, a trampoline, a toddlers' plastic pool, and two open-air, thatched-roof palapas.

Black & White Junior Club, exclusive for teenagers from 13 to 17. Open from 11:00am to 12:00pm, located next to the pool, offers rooms of video games, computer games, pooltables and soccer table. Teen disco.
Not included: Child care outside children's club hours.

Not included

Not included:

• Mini-market foods and beverages
• Liquor from Tequila Shop
• Wine by the bottle at restaurants
• Motorized water sports
• Scuba-diving instruction
• Scuba-diving and snorkeling excursions
• Spa and beauty services
• Hair braiding
• Henna tattoos
• Ceramics painting
• Child care outside children’s-club hours
• Laundry and dry cleaning
• In-room Internet access
• Telephone calls and faxes
• Incidental purchases
• Handicrafts from three-times-weekly market
• Medical services
• Photo-shop services
• Outside tours
• Airport transfers
• Airport departure tax (Approximately $20 per person. Price subject to change.)

Address

Carretera PTO-Juearez-Chetumal KM 259.5

Building 2

Kantenah, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Akumal - Kantenah, Quintana Roo, Mexico