Hotel Information: Mayan-influenced Blue Bay Grand Esmeralda contains eight two- and three-story buildings, some with unique swim-up accommodations. Upscale in style and ambience, the resort caters to vacationing couples and families looking for a low-key all-inclusive experience. Renovations, completed December 2007, updated the spa, theater, fitness center, lobby decor, and added a 24-hour sports bar.

Amenity highlights: Breakfast, lunch, and dinner are offered in three buffet restaurants, while dinners are served in six à la carte dining rooms serving Mexican, Italian, French, and Asian cuisines, along with seafood and steaks. Cocktail service is provided at two pool bars, a lounge, and a 24-hour sports bar. In addition to 457 meters (1,500 feet) of white-sand beach, the resort offers a beautiful freeform pool, a children’s pool, tennis courts, and water sports equipment. Spa services (surcharges) are available.

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Rooms

Blue Bay Grand Esmeralda All Inclusive offers 986 guestrooms in a 4-story property. Guestrooms feature LCD televisions with pay movies. Business-friendly rooms are equipped with wireless Internet access and direct-dial phones. Guestrooms have coffee/tea makers. Bathrooms include bathrobes and hair dryers. Complimentary bottled water is provided in room. Guestrooms provide minibars and clock radios. They also provide air conditioning. Services include a turndown service, housekeeping, and wake-up calls. Rollaway beds are also available.

Room Amenities

• Internet access - wireless
• Cable/satellite TV
• Balcony
• Patio
• Climate control
• Ceiling fan
• Air conditioning
• Blackout drapes/curtains
• Internet access - surcharge
• Direct-dial phone
• Voice mail
• Coffee/tea maker
• Bottled water in room (complimentary)
• Housekeeping
• Bathrobes
• Complimentary toiletries

• Hair dryer
• Extra towels/bedding in room
• Sewing kit
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Iron/ironing board
• In-room safe
• Clock radio
• Cribs (infant beds) available
• Smoking rooms
• Makeup mirror
• Minibar
• Pay movies
• Rollaway beds
• Turndown service
• Wake-up calls
• Window opens

Recreation

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

Guests of Blue Bay Grand Esmeralda All Inclusive have direct access to the 457-meter (1,500-foot) white-sand beach for swimming and water sports, including kayaking, windsurfing, and sailing. A large pool meanders through the resort, and a separate pool is provided for children. Ages 2–12 may join activities and games at the supervised kids club.

The resort offers two tennis courts with complimentary equipment, as well as a volleyball court. Among the scheduled daily activities are aerobics, stretching, and water spinning. Evening entertainment varies nightly and includes live productions, casino nights, and guest-participation events.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golfing nearby
• Snorkeling nearby
• Surfing/boogie boarding nearby
• Swimming on site
• Rowing or canoeing on site
• Kayaking on site
• Sailing on site
• Scuba diving nearby
• Water skiing nearby
• Personal watercraft nearby
• Windsurfing on site

• Motor boating nearby
• Yoga classes/instruction on site
• Volleyball on site
• Aerobics on site
• Tennis on site
• Bicycle rentals nearby
• Hiking/biking trails nearby
• Horse riding/rental nearby
• Parasailing nearby
• Fishing nearby
• Playground on site

Property Amenities

Blue Bay Grand Esmeralda All Inclusive features a restaurant, serving breakfast only. The property provides 24-hour room service. The full-service spa features beauty services. In addition to an outdoor pool, Blue Bay Grand Esmeralda All Inclusive provides a fitness facility and a children's pool. Meeting facilities include a ballroom and meeting rooms for small groups. Blue Bay Grand Esmeralda All Inclusive also offers a bar/lounge, a poolside bar, and wireless Internet access. The property has a 24-hour front desk. Onsite parking is complimentary.

• Concierge services
• Concierge desk
• Fitness equipment
• Bar/lounge
• 24-hour front desk
• Currency exchange
• Audio-visual equipment
• Ballroom(s)
• Elevator/lift
• Beauty services
• Business services
• Complimentary breakfast
• Event catering
• Full-service health spa
• Gift shops or newsstand
• Hair salon
• Internet access in public areas - complimentary
• Internet access in public areas - high speed

• Internet access - wireless
• Children's club
• Medical assistance available
• Meeting rooms (small groups)
• Multilingual staff
• Number of floors: 4
• Number of rooms: 986
• Parking (free)
• Patio
• Picnic area
• Poolside bar
• Restaurant(s) in hotel
• Room service (24 hours)
• Security guard
• Self parking
• Spa services on site
• Swimming pool - children's
• Swimming pool - outdoor
• Tour assistance

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Jaal-Ha - Buffet restaurant. International cuisine. Breakfast and lunch.

Seafood/Steak House - À la carte menu. Reservations required. Dinner.

Don Isi - À la carte Mexican cuisine. Dress code. Reservations required. Dinner.

Di Rossi - À la carte Italian cuisine. Dress code. Reservations required. Dinner.

L’ Atelier - À la carte gourmet cuisine with exhibition kitchen. Dress code. Reservations required. Dinner.

Festival - Buffet restaurant. International cuisine. Breakfast, lunch, and dinner.

La Terraza - Buffet restaurant. Breakfast and lunch.

Oriental - Asian specialties. Reservations required. Dinner.

A 24-hour sports bar is located near the theater. Other bars are located in the specialty restaurant, poolside, and in the lounge.

All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive food and beverages

All-Inclusive food and beverages

• All meals
• À la carte dining in specialty restaurants (reservations required)
• Unlimited domestic alcoholic and nonalcoholic beverages, 10 AM–1 AM
• Poolside beverages
• In-room minibar
• 24-hour room service
• Taxes and gratuities
  Not included: Champagne; bottled wines; premium liquors

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

All-Inclusive activities and equipment
Water sports

• Sailing
• Kayaking (canoeing)
• Windsurfing
• Use of swimming pools/beach and pool chaise lounges/towel service
  Not included: Snorkeling trips; scuba diving courses, certification; fishing trips; motorized water sports

  Land sports

• Use of two tennis courts and equipment
• Volleyball
• Jogging trail
• Ping-Pong
• Use of fitness center
  Not included: Spa and beauty products, treatments, services; horse riding; golfing

  Classes/instruction

• Aerobics
• Stretching
• Water spinning
  Not included: Scuba diving courses, certification

All-Inclusive children's activities

All-Inclusive children’s activities
A Kids Club offers children 2–12 a program of supervised activities including:

• Daily activity program
• Use of children’s pool/playground
  Not included: Babysitting services

All-Inclusive entertainment and nightlife

All-Inclusive entertainment/nightlife

• Nightly shows
• Lounge with relaxing music

Not included

Not included

• Airport transfers
• Spa and beauty products, treatments, services
• Optional or outside tours and excursions
• Motorized water sports
• Incidental purchases
• Telephone, fax, and Internet access charges
• Business services
• Laundry and dry cleaning
• Video and photo services
• Babysitting services
• Medical services
  Airport taxes may or may not be included.

Address

Carretera Federal Chetumal

Puerto Juarez Km.300

Playa del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico