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Gran Porto Real Resort & Spa All Inclusive

Hotel Information: This waterfront Playa Del Carmen resort sits at the northern end of Playa's main beach, making it a popular choice for both sun worshippers and those wishing to explore the area's natural and archeological attractions. Guests relax or gather to plan their day in the breezy, open-air lobby as caged tropical birds chatter and flit about. This resort, decorated in Mexican hacienda style with a dash of the Mediterranean, caters to families and groups.

Amenity highlights: A protected cove makes the resort's white-sand beach safe for swimming, or guests may lounge poolside at one of the two pools. The freeform ground-floor pool is home to daily activities and has a shallow children's area, while the third-floor quiet pool has a swim-up bar and a relaxing ambience.

Insider tip: The Xaman-Ha Aviary in nearby Playacar (3 miles) is a botanical garden with tropical-bird habitats, perfect for families looking to explore the local wildlife. The aviary is home to a variety of tropical birds, including flamingos, toucans, and parrots, some of whom freely roam the grounds.


Rooms

The all-inclusive Gran Porto Real resort offers 272 air-conditioned guestrooms, all with a private or shared balcony and full or partial ocean views. Decor is Mediterranean/hacienda, with sponge-painted walls, ornate ceiling fans, handmade wooden furniture, and marble tile floors. Rooms are located in two five-story buildings with elevators.

Each room offers an in-room safe, direct-dial telephone with voice mail, cable TV, and DVD/CD player. Additional amenities include vanity mirrors, electronic/magnetic key entries, and coffeemakers.

Room Amenities

  • Cable/satellite TV
  • Hypo-allergenic bedding available
  • Balcony
  • Complimentary newspaper
  • Ceiling fan
  • Climate control
  • Air conditioning
  • Internet access - dial-up
  • Voice mail
  • Internet access - surcharge
  • Minibar
  • Wake-up calls
  • Housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Makeup mirror
  • Massage - available in room
  • Shower only
  • Extra towels/bedding in room
  • Child care (in room, surcharge)
  • Electronic/magnetic keys
  • Television - Cable service
  • Iron/ironing board
  • In-room safe
  • Television
  • Window opens
  • Clock radio
  • Rollaway beds
  • Cribs (infant beds) available
  • Smoking rooms

Recreation

A freeform pool is home to a full slate of daily activities, from contests to water volleyball; it also has a shallow children's area. A second pool on the third-floor terrace has a swim-up bar and is designated as a quiet area for adults only.

The Gran Porto's recreation staff presents daily activities, including bike tours of the area, cooking classes, aqua aerobics classes, and game tournaments. For guests who would rather go their own way, the hotel provides complimentary bicycles. An on-site health club includes a spa with sauna and steam room, a fitness center, and beauty salon.

An 18-hole golf course is less than 10 minutes away; mini-golf is available 20 minutes south of Playa del Carmen. Concessions a short walk from the resort's beach provide parasailing, windsurfing, and water skiing. The hotel provides snorkeling equipment and an introductory scuba lesson in the pool (included in the All-Inclusive Plan). Additional scuba equipment and tours can be arranged on site.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golfing
  • Golf - driving range
  • Sailing
  • Water skiing
  • Personal watercraft
  • Snorkeling
  • Swimming
  • Windsurfing
  • Yoga classes/instruction
  • Tennis
  • Running track/path
  • Aerobics
  • Volleyball
  • Scooter/Moped Rentals
  • Bicycle rentals
  • Horse riding/rental
  • Parasailing
  • Skydiving
  • Bird watching
  • Fishing

Property Amenities

Whether guests prefer a day of relaxing on the beach while waitstaff bring tropical drinks, or a bicycle tour of the Mayan Riviera, the Gran Porto Real provides it.

The Gran Porto's spa features a wide array of treatments such as sports massages, seaweed wraps, paraffin therapy for hands and feet, hot-stone therapy, and detoxifying facials for men.

Guests with children ages 4–12 can take advantage of the supervised child care and activities at the kids' club.


  • Private beach
  • Swimming pool - outdoor
  • Poolside bar
  • Swim-up bar
  • Swimming pool - children's
  • Spa services on site
  • Full-service health spa
  • Massage - treatment room(s)
  • Steam room
  • Sauna
  • Concierge desk
  • Billiards
  • Pool table
  • Nightclub
  • Bar/lounge
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Parking (free)
  • Limo or Town Car service available
  • Meeting rooms (small groups)
  • Banquet facilities
  • Ballroom(s)
  • Exhibit space
  • Conference room(s)
  • Event catering
  • Audio-visual equipment
  • Cell phone/mobile rental
  • Business services
  • Computer rental
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Doorman/doorwoman
  • Security guard
  • Medical assistance available
  • Beauty services
  • Tour assistance
  • Currency exchange
  • Translation services
  • Hair salon
  • Gift shops or newsstand
  • Dry cleaning service
  • Library
  • Television in lobby
  • Arcade/game room
  • Patio
  • Barbecue grill(s)
  • Elevator/lift
  • Supervised child care/activities
  • Wedding services
  • Local Expert Concierge
  • Airport transportation (surcharge)

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets not allowed
  • Check-in time is 3 PM
  • Check-out time is Noon

Dining

Albatros - Casual restaurant with indoor/outdoor seating. Buffet selections with additional table service for drinks. International cuisine. Reservations not necessary. Open for breakfast, lunch, and dinner.

Il Pescatore - Casual café serving Italian fare in the sunlit dining room or on the umbrella-shaded terrace. Lunch and dinner. Dining is à la carte; reservations recommended.

Maria’s - Features gourmet specialties of Mexican a la carte cuisine. Sandals and casual dress (t-shirts) not allowed. Open for dinner.

Gaivotas - Pool and beach snack bar with beachfront palapa. Open for lunch.

Health and Sushi Bar - Oriental Cuisine. Located on the roof of the third floor of the hotel. Features a variety of drinks from tropical favorites and natural juices to traditional cocktails, while remaining in the peaceful atmosphere of the pool. Open for lunch.

24-Hour All-Inclusive Club - Offering 24-hour self-service snacks, an international open bar, and all-day and night games and activities. Open for club and light food service 24 hours a day.

Parrillada Grill - Outdoor grill, beside the pool and on the beach. Open for lunch.

Trade Winds Beach & Snack Bar - Outdoor bar with fresh air, and music from around the world. Open for lunch.


Address

Constituyentes Number 1

Playa Del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico