Hotel Information: A master-planned luxury resort community, the Fairmont Mayakoba is situated amongst 45 acres of tropical forest, mangroves, and water channels. Designed to highlight the natural setting, the landscaping, architecture, and decor blend Latino-Mexican and traditional Mayan influences. Popular with couples and groups, the resort also offers special services for families with children.

Amenity highlights: The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar and adjacent children’s pool, two infinity pools, and an additional pool near the main hotel tower. Guests also enjoy access to a private ocean beach. Nature trails wind through the property, and complimentary bicycles, golf-cart shuttles, and canal boats are available to help guests get around and explore the beauty of their surroundings.

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Rooms

The Fairmont Mayakoba’s spacious guestrooms feature private balconies or landscaped terraces with pool, forest, mangrove, or channel views. Beds indulge with 300-thread-count linens and feather duvets and pillows. Marble bathrooms include soaker tubs and separate showers. Rooms have air conditioning and ceiling fans, and windows that open. Rooms come with desks, flat-screen TVs, CD players, and Bose Wave radios. High-speed Internet access is available for a surcharge. Bathrobes and slippers are provided, as is evening turndown service.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• Premium TV channel(s)
• Pay movies
• Premium bedding
• Patio
• Balcony
• Air conditioning
• Multi-line phone
• Voice mail
• Internet access - surcharge
• Minibar
• Wake-up calls
• Housekeeping
• Designer toiletries
• Bathrobes

• Hair dryer
• Makeup mirror
• Slippers
• Extra towels/bedding in room
• Separate bathtub and shower
• Bathroom scale
• Television - Satellite service
• Electronic/magnetic keys
• Iron/ironing board
• In-room safe
• Television
• Desk
• Clock radio
• Window opens
• Rollaway beds
• Smoking rooms

Recreation

The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar and adjacent children’s pool, two infinity pools, and an additional pool near the main hotel tower. The resort also has a private beach with cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort’s 45 acres.

Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.

The resort’s health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.

The hotel provides assistance with arranging tours to the area’s Mayan ruins, ecological parks, and other attractions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golfing on site
• Golf - driving range on site
• Sailing nearby
• Scuba diving nearby
• Snorkeling nearby
• Swimming on site
• Rowing or canoeing nearby

• Running track/path on site
• Aerobics on site
• Yoga classes/instruction on site
• Bicycle rentals on site
• Hiking/biking trails on site
• Horse riding/rental nearby
• Fishing nearby
• Bird watching on site

Property Amenities

The Fairmont Mayakoba is located on the Riviera Maya, approximately 68 km (42 mi) south of Cancún and just 8 km (5 mi) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.

The resort features seven restaurants and bars, a full-service business center, four swimming pools, and private beach access. An on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs.

• 24-hour front desk
• Air-conditioned public areas
• Audio-visual equipment
• Banquet facilities
• Beauty services
• Breakfast available (surcharge)
• Business center
• Business services
• Clubhouse
• Coffee in lobby
• Computer rental
• Concierge desk
• Conference room(s)
• Currency exchange
• Doorman/doorwoman
• Dry cleaning service
• Event catering
• Exhibit space
• Express check- in
• Express check-out
• Full-service health spa
• Hair salon
• Health club
• Internet access in public areas - high speed

• Internet access in public areas - surcharge
• Internet access - wireless
• Massage - treatment room(s)
• Meeting rooms (small groups)
• Multilingual staff
• Parking (free)
• Parking (valet)
• Patio
• Poolside bar
• Porter/bellhop
• Private beach
• Restaurant(s) in hotel
• Room service (24 hours)
• Safe-deposit box - front desk
• Sauna
• Secretarial services
• Security guard
• Shopping on site
• Steam room
• Swimming pool - children's
• Swimming pool - outdoor
• Swim-up bar
• Tour assistance
• Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Small pets only
• Resort fee charged at hotel/condo

• Check-in time is 3 PM
• Check-out time is Noon

Mandatory Hotel-imposed Fees

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

• Hotel resort fee: US$15 per person/night

Hotel resort fee inclusions

Hotel resort fee inclusions:

• Pool concierge, bell, and housekeeping service
• Boat tour with guide
• Walking tour with guide
• Tatich and Tatich-Ha service drivers for golf carts, shuttles, and boats
• Personalized casita manager and/or butler service
• Mayan culture entertainment
• Use of bicycles
• Van transportation to El Camaleon Golf Course
• Stargazing with guide

The above list may not be comprehensive.  Mandatory hotel-imposed fees may not include tax and are subject to change.

Know Before You Go

Fairmont Mayakoba permits pets 25 pounds and under (surcharge). Service animals are also permitted. Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Pets: MXN25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Dining

Las Brisas Restaurant & Lounge Bar - Beachfront restaurant serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.

El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.

La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.

Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.

El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.

Café Maya - Market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.

Address

Ctra Federal Cancun - Playa Del Carmen K

Playa del Carmen, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Playa del Carmen, Quintana Roo, Mexico