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El Dorado Seaside Suites By Karisma All Inclusive

Hotel Information: A favorite destination of couples seeking a romantic retreat for any occasion, El Dorado Seaside Suites rests on the secluded beach of Kantenah in the heart of Mexico’s Riviera Maya.

Upon arrival, guests are welcomed into a seated check-in, offered cold drinks, and given a golf-cart tour of the enchanting and intimate grounds before being taken to their suites.

Amenity highlights: Whether in the gardens, by one of the three swimming pools, or on the beach, guests do not have to look far to find a private and romantic cabana with white cushions and beds. With slate roofs and curtains blowing in the sea breeze, some are even two-story affairs, offering wider views of the beach and green Caribbean water.

Staff members stroll the beach at noon offering picnic baskets to couples who do not want to leave their shady palapas, and they return later in the day with glasses of champagne.


Rooms

The majority of amenities, activities, and gratuities at El Dorado Seaside Suites Gourmet All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The 280 suites at El Dorado Seaside Suites Gourmet All Inclusive are housed in a series of 26 three-story white buildings that run parallel to the shore, affording guests quick access to the beach.

All suites feature either terraces or balconies furnished with two chairs (some may have a hammock). Four-poster, curtained beds with pillowtop mattresses and triple sheeting, jetted tubs large enough for two, and TVs with CD/DVD players are provided (some rooms come with plasma TVs).

Smoking is not allowed inside suites.

Room Amenities

  • Cable/satellite TV
  • Premium TV channel(s)
  • DVD player
  • CD player
  • Hypo-allergenic bedding available
  • Balcony
  • Ceiling fan
  • Air conditioning
  • Climate control
  • Access via exterior corridors
  • Voice mail
  • Direct-dial phone
  • Bottled water in room (complimentary)
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Housekeeping (daily)
  • Turndown service (on request)
  • Extra towels/bedding in room
  • Handheld shower
  • Makeup mirror
  • Massage - available in room
  • Complimentary toiletries
  • Hair dryer
  • Jetted tub
  • Bathroom telephone
  • Clock radio
  • Desk
  • Iron/ironing board
  • In-room safe
  • Electronic/magnetic keys
  • Television - Satellite service
  • Rollaway beds

Recreation

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

Guests enjoy use of three freshwater swimming pools and gear for nonmotorized water sports including kayaks. The beach and pier invites long strolls. An on-site dive center can arrange snorkeling trips (surcharges) along with scuba-diving courses, certification, and trips (surcharges for all). A small fitness center provides treadmills, stationary bicycles, strength-training machines, and free weights. The daily activities program includes stretching sessions, bocce ball, and volleyball. Rackets and balls can be borrowed at the front desk for use on the hard-surface tennis court.

Golfers can arrange tee times at Puerto Aventuras Golf Club 9 km (5.5 miles) away (surcharges for golf fees, equipment rentals, transportation).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf - miniature nearby
  • Motor boating nearby
  • Windsurfing nearby
  • Snorkeling on site
  • Swimming on site
  • Rowing or canoeing on site
  • Kayaking on site
  • Sailing nearby
  • Scuba diving on site
  • Water skiing nearby
  • Aerobics on site
  • Volleyball on site
  • Tennis on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Helicopter/airplane sightseeing nearby

Property Amenities

The majority of amenities, activities, and gratuities at El Dorado Seaside Suites Gourmet All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

This adults-only resort is on secluded Kantenah Beach in the heart of Mexico’s Riviera Maya, about midway between Playa del Carmen to the north and Tulum to the south. The pristine beaches and intimate grounds invite romance and create an enchanting atmosphere, perfect for celebrating couples or those looking for a romantic getaway.

Curtained beach beds lining the resort’s sandy shores allow couples to enjoy a picnic lunch overlooking the cool Caribbean waters or a peaceful evening sipping champagne under the stars.

Although all beaches in Mexico are public, access to the beach fronting this resort is usually limited to guests. One 500-meter (546-yard) stretch is rocky and separated from the resort grounds by a low rock wall, but another 1-km (0.5-mi) section is white sand and swimmable. The resort’s rock pier allows guests to walk out over the clear green water.

With à la carte gourmet service in all five restaurants, the resort ensures that guests do not have to wait in buffet lines. Choices include Italian, Mexican, and Asian. On Sundays, local fishers come by with fresh catches; guests choose their fish, which chefs cook up for lunch.

The menu at the spa includes lymphatic massage, grape juice hydrotherapy, and chocolate body treatments (surcharges for all spa and beauty products, services, and treatments). One treatment room is set up for couples, and massages can be done under a palapa on the beach.

Two lobby computers provide high-speed Internet access (surcharge) and staff members can help with faxes and other business services. Staff can also help arrange weddings on the beach or in a gazebo, as well as private, candle-lit dinners on the beach.


  • Swimming pool - outdoor
  • Poolside bar
  • Swim-up bar
  • Spa tub
  • Massage - treatment room(s)
  • Steam room
  • Sauna
  • Concierge desk
  • Fitness equipment
  • Restaurant(s) in hotel
  • Bar/lounge
  • Parking (free)
  • Limo or Town Car service available
  • Event catering
  • Banquet facilities
  • Internet access in public areas - high speed
  • Audio-visual equipment (surcharge)
  • Business services
  • Internet access in public areas - surcharge
  • 24-hour front desk
  • Multilingual staff
  • Number of suites: 280
  • Number of floors: 3
  • Gift shops or newsstand
  • Shopping on site
  • Medical assistance available
  • Currency exchange
  • Tour assistance
  • Beauty services
  • Dry cleaning service
  • Air-conditioned public areas
  • Umbrella
  • Wedding services
  • Caters to couples
  • Complimentary newspapers in lobby
  • Doorman/doorwoman
  • Full-service health spa
  • Hair salon
  • Library
  • Meeting rooms (small groups)
  • Parking (valet)
  • Patio
  • Picnic area
  • Porter/bellhop
  • Room service (24 hours)
  • Self parking
  • Video library

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets not allowed
  • Check-in time is 3 PM
  • Check-out time is Noon

Know Before You Go

This property caters to couples.

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Smoking is not allowed in restaurants.

Vida Garden Grill Restaurant - Offers Latin fusion cuisine for breakfast, lunch, and dinner. Two glass walls look out over gardens and pathways. Includes a bar.

Mia Casa - Offers Italian cuisine for breakfast, lunch, and dinner, with both indoor and outdoor terrace seating. Dinner reservations required. Dress code: semi-formal, dress shorts or pants, shirt with sleeves, any shoes except beach sandals and tennis shoes.

Arrecifes Restaurant - Offers international gourmet cuisine for breakfast, lunch, and dinner.

La Carreta Restaurant - Serves gourmet Mexican cuisine for dinner with à la carte menu items. Teamed with the bar, La Cantina, a tequila bar that opens in the late afternoon with a selection of international brands and its popular margaritas. Dinner reservations required. Dress code: semi-formal, dress shorts or pants, shirt with sleeves, any shoes except beach sandals and tennis shoes.

Klay Talay Restaurant - This second-story restaurant with view of the pool and beach serves Asian dishes. Includes Klay Talay Bar for pre-dinner drinks. Dinner only. Reservations required. Dress code: semi-formal, dress shorts or pants, shirt with sleeves, any shoes except beach sandals and tennis shoes.

Sandwicherie - Wood-burning oven pizzas and a selection of burgers and other snacks from late morning through the afternoon.

Bar Las Guacamayas - Located next to Los Arrecifes and favored for its swings. Open from mid-morning until the early morning hours.

Guacamayas Lounge - Offers drinks while guests recline on lounge cabanas and enjoy the sea view. Open from late evening.

Bar Los Cotorros - Poolside bar, outfitted with swings and open from mid-morning.

The resort also has three swim-up bars, Arrecifes, Colibri, and Gaviota and Lounge; all are open from mid-morning.

Room service is available 24 hours a day (some restrictions during rainy weather).


All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment. Click each link below for more details.

All-Inclusive food and beverages

All-Inclusive food and beverages

  • Welcome glass of sparkling wine
  • All meals and snacks à la carte
  • Unlimited local alcoholic beverages including house wine and selection of international premium brand alcoholic beverages
  • Unlimited nonalcoholic beverages
  • 24-hour room service food and drink
  • Minibar beer, water, soft drinks (restocked daily)
  • Taxes and gratuities for all plan inclusions
    Not included: À la carte list of wines; romantic meal packages or upgrades

    Scroll down to the Dining section for restaurant/menu details.


All-Inclusive activities and equipment

All-Inclusive activities and equipment
Water sports

  • Paddleboats
  • Kayaks
  • Snorkeling gear
  • Introductory scuba diving clinics in the pool
  • Aqua aerobics
  • Use of three freshwater swimming pools/spa tub/beach and pool chaise lounges/towel service
    Not included: Snorkeling trips; scuba-diving courses, certification, trips; deep-sea fishing

    Land sports

  • Beach volleyball
  • Tennis
  • Bocce ball
  • Use of fitness center/sauna/steam room

    Classes/instruction

  • Low-impact aerobics
  • Aqua aerobics
  • Salsa dancing
  • Yoga
  • Spanish language


All-Inclusive entertainment and nightlife

All-Inclusive entertainment/nightlife

  • Daily activities program
  • Evening entertainment including live music and shows such as the Fire Show


All-Inclusive honeymoon and wedding anniversary packages

All-Inclusive honeymoon and wedding anniversary packages
Guests booking an Oceanfront Jacuzzi Suite or Swim-up Suite can celebrate their honeymoon within 30 days after the wedding date; or their wedding anniversary within 30 days before or after their wedding date. Marriage certificate or certified proof of wedding date is required. Package inclusions may vary without notice. (Package is available to guests booking other suite categories at a cost of US$175 per couple per stay.) Fees are subject to change without notice.

  • Guaranteed king bed
  • Chilled bottle of champagne delivered to suite on arrival
  • Private romantic candle-lit dinner on the beach
  • 30-minute massage for each guest
  • Turndown service
  • Special daily towel arrangement


Not included

Not included

  • À la carte list of wines; romantic meal packages or upgrades
  • Snorkeling trips; scuba-diving courses, certification, trips; deep-sea fishing
  • Motorized water sports
  • Airport transfers
  • Optional or outside tours and excursions
  • Spa and beauty products, treatments, services
  • Incidental purchases
  • Telephone, fax, and Internet access charges
  • Business services
  • Laundry and dry cleaning
  • Video and photo services
  • Medical services
  • Wedding services
  • Floral services
  • Car rental
    Airport taxes may or may not be included.


Policies

Policies
Extra-person charges may apply and vary depending on hotel policy.

Scroll down to the Policy section for more details.


Address

Km45 Carretera Cancun-Tulum

Kantenah, Quintana Roo 77710

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Akumal - Kantenah, Quintana Roo, Mexico