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Rooms
The majority of amenities, activities, and gratuities at the Ocean Maya All Inclusive resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities.
Guestrooms at this Playa del Carmen resort feature either balconies or patios furnished with two chairs. Air-conditioned rooms feature Caribbean-style decor, minibars with bottled water (first day only), cable TV, and direct-dial phones. In-room safes can be used for a surcharge.
Room Amenities
- Access via exterior corridors
- Air conditioning
- Balcony
- Blackout drapes/curtains
- Television - Cable service
- Bottled water in room (complimentary)
- Cable/satellite TV
- Climate control
- Clock radio
- Cribs (infant beds) available
- Direct-dial phone
- Extra towels/bedding
- Hair dryer
- Housekeeping
- In-room safe
- Iron/ironing board (on request)
- Patio
- Refrigerator
- Shower only
- Smoking rooms
- Turndown service (on request)
- Wake-up calls
- Window opens
Recreation
The majority of on-site recreational activities and facilities described below are included in the room rate at Ocean Maya All-Inclusive.
Available water sports and activities include snorkeling, kayaking, windsurfing, catamarans, and volleyball. The dive shop offers an introductory scuba lesson in the beachfront swimming pool and can set up snorkeling and scuba diving instruction, rental equipment, and trips (surcharges for all). Two lighted tennis courts, archery, pool and ping-pong tables, and an outdoor workout area are on site. A children’s club schedules activities for ages 5–11.
Hotel staff can help golf enthusiasts with tee times at the 18-hole course at Playacar Golf Club, 10 km (6 mi) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling on site
- Surfing/boogie boarding on site
- Swimming on site
- Rowing or canoeing on site
- Sailing on site
- Scuba diving on site
- Water skiing nearby
- Personal watercraft nearby
- Windsurfing on site
- Motor boating nearby
- Volleyball on site
- Aerobics on site
- Running track/path on site
- Tennis on site
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Horse riding/rental nearby
- Fishing nearby
Property Amenities
This Playa del Carmen all-inclusive hotel is 16 km (10 mi) from downtown Playa del Carmen and the ferry to Cozumel.
- 24-hour front desk
- Air-conditioned public areas
- Arcade/game room
- ATM/banking
- Banquet facilities
- Bar/lounge
- Beauty services
- Billiards
- Business services
- Coffee in lobby
- Complimentary breakfast
- Concierge desk
- Currency exchange
- Dry cleaning service
- Elevator/lift attendant
- Event catering
- Fitness equipment
- Gift shops or newsstand
- Hair salon
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Children's club
- Massage - treatment room(s)
- Medical assistance available
- Meeting rooms (small groups)
- Multilingual staff
- Nightclub
- Number of floors: 3
- Number of rooms: 320
- Parking (free)
- Parking (secure)
- Patio
- Picnic area
- Pool table
- Porter/bellhop
- Private beach
- Restaurant(s) in hotel
- Spa services on site
- Spa tub
- Supervised child care/activities
- Swimming pool - outdoor
- Tour assistance
- Wedding services
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Check-in time is 3 PM
- Check-out time is Noon
Know Before You Go
Guests must be at least 21 years old to check in at this property.
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort.
La Hacienda - Casual, buffet dining for breakfast, lunch, and dinner.
El Charro - This restaurant serves Continental breakfast, followed by snacks of hamburgers, hot dogs, and other grilled items from midday through the afternoon. In the evening, it serves an à la carte dinner menu of Mexican specialties. Dinner reservations required. This restaurant also provides the beach wait service of food and drinks.
Yookoso Restaurant - Japanese specialties; open for dinner.
Argentinean Steak House - Open for dinner only.
El Gourmet - Gourmet à la carte menu for dinner only. Reservations required. Dress code: shirts and long pants for men, no T-shirts.
Lobby Bar - Open for coffee, cocktails, and snacks from early morning until midnight.
El Charro Bar - Poolside bar serves both alcoholic and non-alcoholic drinks.
Disco - Late night DJ music and dancing are enjoyed at this indoor venue.
Address
Km 299 Carr Federal Chetumal
Puerto Juarez
Playa Del Carmen, Quintana Roo 77710
Mexico
Nearest major airport:
Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)
Area:
Playa del Carmen, Quintana Roo, Mexico
