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Spa
The Sanctuary at City Club day spa comprises four treatment rooms. All treatments can be customised to suit a variety of individual areas of concern, and specialist treatments are available for men, and pregnant and breastfeeding women. Therapies include body treatments, massage, and facials. Patrons of Sanctuary at City Club are invited, prior to their treatment, to make use of the City Club’s wet areas, including the indoor heated pool, sauna, spa tub, and steam room. Click the link(s) below for more details. |
Sanctuary treatments include Western and Aboriginal-inspired therapies. The latter treatments make use of a range of Australian-made products produced according to traditional Aboriginal healing principles and plant wisdom.
Sample menu (click here)
Balance – signature treatment (1 hour, 15 minutes): AU$120
Aiming to eliminate toxins, the treatment includes a full body polish using an aromatherapy salt glow; a seaweed body wrap to reduce fluid retention and stimulate circulation; and a seaweed facial to eliminate toxins and prevent wrinkles.
Fee may not include tax and is subject to change without notice.
XY – Exclusively for Men signature treatment (1 hour, 35 minutes): AU$160
Includes a one-hour facial, back exfoliation using an aromatherapy salt glow, and tension relief massage. Customised to suit individual needs.
Fee may not include tax and is subject to change without notice.
Mothers-in-Waiting – signature treatment (1 hour, 15 minutes): AU$125
Includes a fluid-reducing foot treatment and an hour-long massage. All products are suitable for use during pregnancy.
Fee may not include tax and is subject to change without notice.
Kodo massage (1 hour): AU$85
An Aboriginal treatment based on the power of touch. Pressure-point therapy and rhythmic spiraling movements are used to re-align the body’s energy fields and relieve emotional and physical tension. Recommended as an energy boost.
Fee may not include tax and is subject to change without notice.
Hot Rock massage (1 hour, 30 minutes): AU$170
Deeply penetrates muscles to effectively relieve muscle tension.
Fee may not include tax and is subject to change without notice.
Hawaiian massage (1 hour): AU$85
Long, flowing movements generate a feeling of deep relaxation and well-being.
Fee may not include tax and is subject to change without notice.
Heaven -- body treatment (1 hour): AU$110
After exfoliation, a natural black moor mud wrap is applied to the body, whilst a foot and scalp massage provides a balancing effect. A hydrating moisturiser concludes the treatment. Recommended for jetlag or muscular tension, as well as skin conditions such as eczema, psoriasis, and dermatitis.
Fee may not include tax and is subject to change without notice.
Lift – body treatment (1 hour): AU$110
Aiming for refined, and ultimately dimple-free skin, the treatment begins with a gentle dry body brushing. To eliminate toxins, a potent concentrate is spread onto the skin, and to improve circulation a full-body green coffee wrap is applied.
Fee may not include tax and is subject to change without notice.
Vitality – body treatment (1 hour): AU$110
A Moroccan rassoulcocoon treatment comprising exfoliation, facial mask, and moisturising treatment to rejuvenate the skin and replenish minerals. Accompanied by a head and scalp massage. Recommended for the relief of general fatigue.
Fee may not include tax and is subject to change without notice.
Products (click here)
Sanctuary treatments use products from noted European spa specialist, Pevonia Botanica, or the local spa range, Li’Tya, for Aboriginal-inspired therapies. Li’Tya is an exclusive range of Australian-made products based on traditional Aboriginal healing principles and plant wisdom. The range contains pure, organic Australian native plant extracts and premium grade botanicals. The products are free from artificial colours and fragrances, and are recommended for those with sensitive skin.
Rooms
Guestrooms at Grand Hyatt Melbourne offer minibars, complimentary newspapers, and coffee/tea makers. Guestrooms feature cable television with pay movies. Guestrooms have refrigerators. Bathrooms include separate bathtubs and showers, bathrobes, and scales. Business-friendly rooms are equipped with high-speed Internet access, multi-line phones, desks, and direct-dial phones. Guestrooms provide clock radios, slippers, and remote lighting/drapery/curtain control. Other amenities include bathroom phones and air conditioning. Services include housekeeping, in-room massage, and wake-up calls. Amenities available on request include a turndown service.
Room Amenities
- Internet access - high speed
- Cable/satellite TV
- Pay movies
- Premium bedding
- Climate control
- Complimentary newspaper
- Air conditioning
- Blackout drapes/curtains
- Internet access - surcharge
- Direct-dial phone
- Multi-line phone
- Voice mail
- Refrigerator
- Minibar
- Coffee/tea maker
- Remote lighting/drapery/curtain control
- Wake-up calls
- Housekeeping
- Turndown service (on request)
- Makeup mirror
- Massage - available in room
- Slippers
- Separate bathtub and shower
- Bathroom scale
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Bathroom telephone
- Child care (in room, surcharge)
- Electronic/magnetic keys
- In-room safe (accommodates laptop)
- Television - Cable service
- Clock radio
- Desk
- Iron/ironing board
- In-room safe (accommodates laptop)
- Smoking rooms
- Rollaway beds
- Cribs (infant beds) available
Recreation
The Hyatt City Club and Fitness Centre comprises both fitness and health spa facilities. It includes a 15-metre indoor heated pool, fitness centre, aerobic studio, spinning classes, tennis court and half courts, steam room, sauna, solariums, massage and physiotherapy treatments, spa tub, and nutritionist. Guests wishing to visit the City Club fitness centre will pay a fee of AU$10 for the use of equipment and attending classes. Use of the pool, spa tub, steam rooms, and sauna is complimentary for hotel guests. The Sanctuary at City Club health spa offers a range of therapies including massage, body treatments, and facials. Both the health club and spa facilities are open daily. Fee(s) are subject to change without notice.
The Grand Hyatt is 0.5 km from the Treasury Gardens, which have walking and jogging tracks. Across Landsdowne Street from the Gardens are the even more extensive Fitzroy Gardens, where guests will find further walking and jogging tracks.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Swimming on site
- Sailing nearby
- Aerobics on site
- Racquetball/squash nearby
- Running track/path nearby
- Basketball nearby
- Pilates classes/instruction nearby
- Playground nearby
Property Amenities
Grand Hyatt Melbourne features a restaurant, serving breakfast only. The property provides 24-hour room service. The full-service spa features massage and treatment rooms and beauty services. In addition to an indoor pool, Grand Hyatt Melbourne provides a health club, a sauna, and a steam room. Business-related amenities include a business center and secretarial services. Meeting facilities include conference rooms, a ballroom, exhibit space, and banquet facilities. Grand Hyatt Melbourne also offers a bar/lounge, a nightclub, and wireless Internet access. The property has a 24-hour front desk.
- 24-hour front desk
- Air-conditioned public areas
- Number of suites: 548
- ATM/banking
- Audio-visual equipment
- Babysitting or child care
- Ballroom(s)
- Banquet facilities
- Number of floors: 33
- Bar/lounge
- Beauty services
- Business center
- Business services
- Cell phone/mobile rental
- Coffee shop or café
- Complimentary newspapers in lobby
- Computer rental
- Concierge desk
- Conference room(s)
- Currency exchange
- Doorman/doorwoman
- Dry cleaning service
- Elevator/lift
- Event catering
- Exhibit space
- Express check- in
- Express check-out
- Full-service health spa
- Health club
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet access - wireless
- Limo or Town Car service available
- Massage - treatment room(s)
- Medical assistance available
- Meeting rooms (small groups)
- Multilingual staff
- Nightclub
- Parking (secure)
- Parking (surcharge)
- Parking (valet)
- Patio
- Porter/bellhop
- Restaurant(s) in hotel
- Room service (24 hours)
- Safe-deposit box - front desk
- Sauna
- Secretarial services
- Security guard
- Shoe shine
- Shopping on site
- Steam room
- Swimming pool - indoor
- Tour assistance
- Translation services
- Wedding services
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time is 2 PM
- Check-out time is 11 AM
National Rating
This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.
Location Details
Melbourne International and Domestic Airport (MEL): Approximate travel time is 30 minutes and distance is 20 km.
Getting there:The easiest routes from the airport to the Grand Hyatt Melbourne are by taxi, car, and limousine. Car rentals are available online. Click the links below for instructions/details.
By taxi (click here)Approximate travel time from the airport to the hotel: 30 minutes
Approximate cost (subject to change without notice): AU$36+
Directions: Taxi stands are located outside the Arrivals hall at the airport. The hotel is located on both Collins and Russell streets. The driveway for taxi drop-offs is on Russell Street.
By car (click here)
Rental cars are available online.
Approximate travel time: 30 minutes
Driving directions from Melbourne International Airport (MEL): Exit the airport and take the Tullamarine Freeway, following sign-posted directions to the city. After approximately 12 km take the Bulla Road exit. After approximately 1.5 km, Bulla Road becomes Mount Alexander Road, which becomes Flemington Road. Continue to the end of this road where there is a roundabout. Turn right here into Elizabeth Street. Travel down Elizabeth Street to the Queen Victoria Market and turn left into Victoria Parade. Drive along Victoria Parade for just over 0.5 km. Turn right into Russell Street and travel approximately 1 km through 6 sets of traffic lights (last set is at the intersection of Collins Street). The Grand Hyatt’s driveway is then almost immediately on the left.
By limousine transfer (click here)
Approximate travel time: 30 minutes
Approximate cost (subject to change without notice): AU$85 per one-way trip by Statesman sedan (maximum 4 passengers); AU$160 per one-way trip by BMW 7 Series sedan (maximum 4 passengers); AU$160 per one-way trip by Tarago van (maximum 6 passengers).
Instructions: Must be pre-booked with hotel, preferably when booking accommodation. Return transfers can be booked with concierge (at least a couple of days’ notice is preferred).
Dining
Collins Kitchen - Global cuisine using fresh local and organic produce. Five different dining concepts: Grill, Wok, Sushi, Deli, and Patisserie. Open kitchens allow guests to interact with chefs. Breakfast, lunch, dinner, all-day dining. Extensive wine list from a 2,700-bottle wine room. Light-filled dining areas, including banquette seating overlooking Russell Street. Lounge area.
RU-CO - Signature martinis, margaritas, classic cocktails, as well as premium wines and an impressive list of single-malt whiskeys and cognacs. Modern room with dramatic sculptures, courtyard, and private area next to fireplace.
Monsoon’s Nightclub - Popular for private parties and functions. Open to the public on Friday and Saturday nights; each night based on a different theme. Doors open from 10.30 PM until the early morning hours. Every first and third Friday is themed “Karma Club”, with Punjabi, R&B, and Soul music. AU$10 entry. Smart casual dress code (dress jeans allowed, but no denim, hats, tank tops, or running shoes). Fee subject to change without prior notice.
Hyatt Food Court & Bars Located in the Grand Hyatt Plaza under a 20-metre domed ceiling. Food outlets include Chinese, Indian, Italian, and Japanese, as well as the Chase Bar, which also serves cakes and coffee. Open from late afternoon into the evening from Monday–Friday.
Awards And Affiliations
Grand Hyatt Melbourne is listed in the 2006 Condé Nast Traveler Gold List of the world’s best places to stay.
Address
123 Collins Street
Melbourne, VIC 3000
Australia
Nearest major airport:
Melbourne, VIC, Australia (MEL-Tullamarine)
Area:
Melbourne City Centre, Victoria, Australia

