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Spa

The Sanctuary at City Club day spa comprises four treatment rooms. All treatments can be customised to suit a variety of individual areas of concern, and specialist treatments are available for men, and pregnant and breastfeeding women. Therapies include body treatments, massage, and facials. Patrons of Sanctuary at City Club are invited, prior to their treatment, to make use of the City Club’s wet areas, including the indoor heated pool, sauna, spa tub, and steam room. Click the link(s) below for more details.

Philosophy (click here)

Sanctuary treatments include Western and Aboriginal-inspired therapies. The latter treatments make use of a range of Australian-made products produced according to traditional Aboriginal healing principles and plant wisdom.

Sample menu (click here)

Balance – signature treatment (1 hour, 15 minutes): AU$120
Aiming to eliminate toxins, the treatment includes a full body polish using an aromatherapy salt glow; a seaweed body wrap to reduce fluid retention and stimulate circulation; and a seaweed facial to eliminate toxins and prevent wrinkles.
Fee may not include tax and is subject to change without notice.

XY – Exclusively for Men signature treatment (1 hour, 35 minutes): AU$160
Includes a one-hour facial, back exfoliation using an aromatherapy salt glow, and tension relief massage. Customised to suit individual needs.
Fee may not include tax and is subject to change without notice.

Mothers-in-Waiting – signature treatment (1 hour, 15 minutes): AU$125
Includes a fluid-reducing foot treatment and an hour-long massage. All products are suitable for use during pregnancy.
Fee may not include tax and is subject to change without notice.

Kodo massage (1 hour): AU$85
An Aboriginal treatment based on the power of touch. Pressure-point therapy and rhythmic spiraling movements are used to re-align the body’s energy fields and relieve emotional and physical tension. Recommended as an energy boost.
Fee may not include tax and is subject to change without notice.

Hot Rock massage (1 hour, 30 minutes): AU$170
Deeply penetrates muscles to effectively relieve muscle tension.
Fee may not include tax and is subject to change without notice.

Hawaiian massage (1 hour): AU$85
Long, flowing movements generate a feeling of deep relaxation and well-being.
Fee may not include tax and is subject to change without notice.

Heaven -- body treatment (1 hour): AU$110
After exfoliation, a natural black moor mud wrap is applied to the body, whilst a foot and scalp massage provides a balancing effect. A hydrating moisturiser concludes the treatment. Recommended for jetlag or muscular tension, as well as skin conditions such as eczema, psoriasis, and dermatitis.
Fee may not include tax and is subject to change without notice.

Lift – body treatment (1 hour): AU$110
Aiming for refined, and ultimately dimple-free skin, the treatment begins with a gentle dry body brushing. To eliminate toxins, a potent concentrate is spread onto the skin, and to improve circulation a full-body green coffee wrap is applied.
Fee may not include tax and is subject to change without notice.

Vitality – body treatment (1 hour): AU$110
A Moroccan rassoulcocoon treatment comprising exfoliation, facial mask, and moisturising treatment to rejuvenate the skin and replenish minerals. Accompanied by a head and scalp massage. Recommended for the relief of general fatigue.
Fee may not include tax and is subject to change without notice.

Products (click here)

Sanctuary treatments use products from noted European spa specialist, Pevonia Botanica, or the local spa range, Li’Tya, for Aboriginal-inspired therapies. Li’Tya is an exclusive range of Australian-made products based on traditional Aboriginal healing principles and plant wisdom. The range contains pure, organic Australian native plant extracts and premium grade botanicals. The products are free from artificial colours and fragrances, and are recommended for those with sensitive skin.

Rooms

Floor-to-ceiling windows and Art Deco style are standard in the 548 Grand Hyatt guestrooms. There are also cable TVs, three dual-line telephones, dedicated lines for high-speed Internet access, large work desks, in-room facsimiles upon request (surcharge applies), and voice mail facilities. Video checkouts may be done via the TV. Further amenities are complimentary newspapers, bathrobes, and in-room safes. The marble ensuite bathrooms have separate bathtubs and showers. Bedding comprises feather-down duvets (comforters) with white linen covers and European pillows.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• Pay movies
• Premium bedding
• Climate control
• Complimentary newspaper
• Air conditioning
• Blackout drapes/curtains
• Internet access - surcharge
• Direct-dial phone
• Multi-line phone
• Voice mail
• Refrigerator
• Minibar
• Coffee/tea maker
• Remote lighting/drapery/curtain control
• Wake-up calls
• Housekeeping

• Turndown service (on request)
• Separate bathtub and shower
• Bathroom scale
• Makeup mirror
• Massage - available in room
• Slippers
• Bathrobes
• Complimentary toiletries
• Hair dryer
• Bathroom telephone
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Clock radio
• Desk
• Iron/ironing board
• In-room safe (accommodates laptop)
• Smoking rooms
• Rollaway beds
• Cribs (infant beds) available

Renovation Notice

Grand Hyatt Melbourne is currently under renovation. During the initial demolition and construction phase, the hotel’s Collins Street entrance will be closed and all hotel guests and visitors will enter and depart the hotel through the Russell Street entrance and porch. In the second phase, the Russell Street entrance will be rebuilt and guests will arrive and leave through the renovated Collins Street entrance.

The hotel’s breakfast buffet will be relocated to one of the recently renovated function rooms on level eight. As an alternative, the Grand Club lounge will be made available for all hotel guests who wish to entertain clients or guests for lunch and dinner. During the renovation, the Grand Club lounge will open at 8 pm daily.

Work will be undertaken Monday through Saturday from 7:30 am to 6 pm. The renovation is scheduled to complete mid 2008.

Recreation

The Hyatt City Club and Fitness Centre comprises both fitness and health spa facilities. It includes a 15-metre indoor heated pool, fitness centre, aerobic studio, spinning classes, tennis court and half courts, steam room, sauna, solariums, massage and physiotherapy treatments, spa tub, and nutritionist. Guests wishing to visit the City Club fitness centre will pay a fee of AU$10 for the use of equipment and attending classes. Use of the pool, spa tub, steam rooms, and sauna is complimentary for hotel guests. The Sanctuary at City Club health spa offers a range of therapies including massage, body treatments, and facials. Both the health club and spa facilities are open daily. Fee(s) are subject to change without notice.

The Grand Hyatt is 0.5 km from the Treasury Gardens, which have walking and jogging tracks. Across Landsdowne Street from the Gardens are the even more extensive Fitzroy Gardens, where guests will find further walking and jogging tracks.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Golfing nearby
• Swimming on site
• Sailing nearby
• Aerobics on site

• Racquetball/squash nearby
• Running track/path nearby
• Basketball nearby
• Pilates classes/instruction nearby
• Playground nearby

Property Amenities

On site are a florist, a chemist offering photographic processing services, Monsoon’s Nightclub, and the Grape Food Store and Tasting Room, which hosts complimentary premium wine tastings for guests on Thursdays from 5.30 PM – 7.30 PM. The 33-floor Grand Hyatt Plaza occupies two levels and has boutiques, bars, and a food court. Recreational facilities include a health club with indoor heated pool, sauna, steam room, solariums, spa tub, full tennis court and half tennis courts, and a fitness centre with aerobics studio and spinning classes. The Sanctuary health spa offers a wide selection of therapeutic treatments. For very young guests, the Grand Hyatt provides a complimentary VIB (“Very Important Baby”) pack consisting of suitable products such as soap, talc, and cream.

Both valet and self parking are available on levels 1–5.
Valet parking:
AU$26–$36 per day. Covered, secure parking with in/out privileges.
Self parking:
AU$36+ per night. Covered, secure parking.
Fees do not include tax and are subject to change without prior notice.

Business facilities include a business centre, a large number of meeting and function rooms, and Internet access (both wireless and high speed). Click the link below for more details.

Business amenities (click for details)

Business centre: Staffed from 9 AM–5 PM and open outside these hours via front desk staff. Comprising three personal computer workstations with high-speed Internet dataports. Other facilities available for a surcharge include secretarial services, courier, express mail service, facsimile, photocopying and printing. High-speed Internet access costs AU$40 per 12 hours. Secretarial services are AU$10 per page or AU$30 per hour for typing; and AU$40 per hour for personal dictation. Facsimile is available for AU$1– $5 for local faxes, a surcharge is added for interstate or international faxes. Photocopying is AU$0.40–$1 per A4 page, and printing is AU$ 0.50–$1.00 per page.

Internet access: High-speed Internet access is available for a surcharge in the business centre. Wireless and high-speed Internet access is available throughout the conference/meeting rooms for a surcharge. Throughout the public areas such as the lobby, bars, and café, wireless Internet access is available for a surcharge.

Conference/function rooms: The 20 function/meeting rooms, including two ballrooms, cover an area of 2,080 square metres in total, and can accommodate groups of 10–1,500. Considerable flexibility exists for combining rooms to create larger spaces. A substantial amount of breakout and exhibition space is also available. The Savoy Ballroom is the largest function space at 1,050 square metres and can accommodate 1,500 guests for a cocktail reception. The Bristol Room, at 32 square metres, is the smallest function area, and suitable for 10 guests for a theatre-style presentation.

• 24-hour front desk
• Air-conditioned public areas
• Number of suites: 548
• Number of floors: 33
• ATM/banking
• Audio-visual equipment
• Babysitting or child care
• Ballroom(s)
• Banquet facilities
• Bar/lounge
• Beauty services
• Business center
• Business services
• Cell phone/mobile rental
• Coffee shop or café
• Complimentary newspapers in lobby
• Computer rental
• Concierge desk
• Conference room(s)
• Currency exchange
• Doorman/doorwoman
• Dry cleaning service
• Elevator/lift
• Event catering
• Exhibit space
• Express check- in
• Express check-out
• Full-service health spa

• Health club
• Internet access in public areas - high speed
• Internet access in public areas - surcharge
• Internet access - wireless
• Limo or Town Car service available
• Massage - treatment room(s)
• Medical assistance available
• Meeting rooms (small groups)
• Multilingual staff
• Nightclub
• Parking (secure)
• Parking (surcharge)
• Parking (valet)
• Patio
• Porter/bellhop
• Restaurant(s) in hotel
• Room service (24 hours)
• Safe-deposit box - front desk
• Sauna
• Secretarial services
• Security guard
• Shoe shine
• Shopping on site
• Steam room
• Swimming pool - indoor
• Tour assistance
• Translation services
• Wedding services

Policies

Guide dogs are permitted.

Extra-person charges may apply and vary depending on property policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking. A surcharge applies to rollaways.
Photo identification is required for guests paying by cash. Guests paying by cash will be required to pay for their full accommodation in advance, and outlay a cash security bond.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets not allowed
• Check-in time is 2 PM
• Check-out time is 11 AM

Location Details

Melbourne International and Domestic Airport (MEL): Approximate travel time is 30 minutes and distance is 20 km.

Getting there:The easiest routes from the airport to the Grand Hyatt Melbourne are by taxi, car, and limousine. Car rentals are available online. Click the links below for instructions/details.

By taxi (click here)

Approximate travel time from the airport to the hotel: 30 minutes
Approximate cost (subject to change without notice): AU$36+

Directions: Taxi stands are located outside the Arrivals hall at the airport. The hotel is located on both Collins and Russell streets. The driveway for taxi drop-offs is on Russell Street.

By car (click here)

Rental cars are available online.
Approximate travel time: 30 minutes

Driving directions from Melbourne International Airport (MEL): Exit the airport and take the Tullamarine Freeway, following sign-posted directions to the city. After approximately 12 km take the Bulla Road exit. After approximately 1.5 km, Bulla Road becomes Mount Alexander Road, which becomes Flemington Road. Continue to the end of this road where there is a roundabout. Turn right here into Elizabeth Street. Travel down Elizabeth Street to the Queen Victoria Market and turn left into Victoria Parade. Drive along Victoria Parade for just over 0.5 km. Turn right into Russell Street and travel approximately 1 km through 6 sets of traffic lights (last set is at the intersection of Collins Street). The Grand Hyatt’s driveway is then almost immediately on the left.

By limousine transfer (click here)

Approximate travel time: 30 minutes
Approximate cost (subject to change without notice): AU$85 per one-way trip by Statesman sedan (maximum 4 passengers); AU$160 per one-way trip by BMW 7 Series sedan (maximum 4 passengers); AU$160 per one-way trip by Tarago van (maximum 6 passengers).

Instructions: Must be pre-booked with hotel, preferably when booking accommodation. Return transfers can be booked with concierge (at least a couple of days’ notice is preferred).

Dining

Plane Tree Café - Nonsmoking. Open from early morning until late (breakfast through to late supper service). Extensive buffet and à la carte menu. Views over the plane trees of Russell Street. Bar Deco - Open from late afternoon until after midnight. Cocktail lounge serving wide range of premium beverages including Champagne, Scotch whisky, and wines (also served by the glass). Live entertainment. Smart casual dress code.

Monsoon’s Nightclub - Popular for private parties and functions. Open to the public on Friday and Saturday nights; each night based on a different theme. Doors open from 10.30 PM until the early morning hours. Every first and third Friday is themed “Karma Club”, with Punjabi, R&B, and Soul music. AU$10 entry. Smart casual dress code (dress jeans allowed, but no denim, hats, tank tops, or running shoes). Fee subject to change without prior notice.

Hyatt Food Court & Bars Located in the Grand Hyatt Plaza under a 20-metre domed ceiling. Food outlets include Chinese, Indian, Italian, and Japanese, as well as the Chase Bar, which also serves cakes and coffee. Open from late afternoon into the evening from Monday–Friday.

Awards And Affiliations

Listed on the Conde Nast Traveler Magazine Gold List 2006, the Grand Hyatt was also among Travel + Leisure’s Top 25 Hotels in Australia, New Zealand, and South Pacific.

Address

123 Collins Street

Melbourne, VIC 3000

Australia

Nearest major airport:

Melbourne, Vic., Australia (MEL-Tullamarine)

Area:

Melbourne City Centre, Victoria, Australia