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Hotel Information: The 18th-century façade opens up into a small hall, dominated by a large chandelier. Five marble steps lead into a more private area, with gilded mirrors, orchids, and two crimson zebra-print chairs. Two lifts lead up to reception on the second floor. Leisure travelers, mainly couples, choose this family-run hotel for its personalized atmosphere and its location in the shopping and sightseeing district.
Amenity highlights: The lobby, with its marble floor and distinctive crimson zebra patterned or aubergine leather sofas set around glass and bronze tables, has plenty of space for relaxing and enjoying drinks from the bar.
Insider tip: Shoppers can explore the cavernous high-street fashion store Zara just opposite the hotel or head for one of Madrid’s largest department tores, El Corte Ingles, a three-minute walk away at the Puerto del Sol.
Rooms
The Best Western Arosa, Madrid, has 133 air-conditioned guestrooms, all of which have minibars, safes, telephones, and double glazed windows overlooking Grand Via, or the smaller Calle Chinchilla or Salud.
Room Amenities
- Cable/satellite TV
- Pay movies
- Air conditioning
- Climate control
- Soundproofed rooms
- Internet access - surcharge
- Internet access - dial-up
- Minibar
- Wake-up calls
- Housekeeping (daily)
- Turndown service
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Bathroom telephone
- Bidet
- Extra towels/bedding in room
- Handheld shower
- Electronic/magnetic keys
- Television - Satellite service
- Iron/ironing board (on request)
- In-room safe
- Television
- Window opens
- Clock radio
- Desk
Recreation
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Ice skating nearby
Property Amenities
Guests of the Best Western Arosa can relax in the lobby area, having a drink in the bar or browsing the complimentary newspapers. There are two meeting rooms. The larger one, called Gran Via, has a capacity for 25 people and is fitted with audio-visual equipment. The smaller one, called Goya, has space for 10 people. Both are popular with the local business community.
- Concierge services
- Concierge desk
- Complimentary newspapers in lobby
- Bar/lounge
- Room service (limited hours)
- Breakfast available (surcharge)
- Coffee shop or café
- Parking (surcharge)
- Conference room(s)
- Meeting rooms (small groups)
- Internet access - wireless
- Internet access in public areas - complimentary
- Audio-visual equipment
- Number of rooms: 133
- Safe-deposit box - front desk
- 24-hour front desk
- Porter/bellhop
- Doorman/doorwoman
- Multilingual staff
- Medical assistance available
- Currency exchange
- Laundry facilities
- Dry cleaning service
- Air-conditioned public areas
- Elevator/lift
- Airport transportation (surcharge)
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time is Noon
- Check-out time is Noon
Dining
The hotel does not have its own restaurant, but does have a breakfast buffet (7 AM - 11 AM) and snack bar (11 AM - 11.30 PM), as well as the following nearby restaurants.
Nearby restaurants:
La Joya de Jardines (offers a 10% discount when the key card is shown)
19 Sushi Bar (offers a 10% discount when the key card is shown
Address
Salud 21 Edificio Gran Via 29
Madrid, 28013
Spain
Nearest major airport:
Madrid, Spain (MAD-Barajas)
Area:
Gran Via - Puerta Del Sol, Madrid, Spain
