Hotel Information: Popular with families during school holidays and winter months, the NH Krystal Ixtapa Resort also appeals to couples with its casual, open-air ambience, and beachwalking opportunities.

Amenity highlights: Surrounded by a sundeck furnished with padded lounge chairs and umbrellas, a freeform pool features an adults-only section with swim-up bar at one end and a rock waterfall and water slide at the other end. A figure-8 pool has children’s and toddlers' sections. The resort's 125-meter (410-ft) beach offers thatched-roof palapas for shade and includes a volleyball net.

Insider tip: Ixtapa's extensive open-air shopping/dining center begins 200 meters (219 yds) south of the resort and includes Internet cafés, ice cream stands, and sports bars.

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Rooms

Some rooms at Krystal include the majority of meals and supervised children's activities in the rate. Guests booking All-Inclusive rooms will not be charged extra for a majority of meals and supervised children's activities (scroll up to All-Inclusive Plan Details section for more information).

The resort offers 255 guestrooms and suites in an 11-story triangular building containing a garden atrium with skylights.

Barefoot-friendly rooms have marble floors and feature furnished balconies with panoramic Pacific Ocean views. Rooms offer 27-inch TVs and two-chair dining sets.

Marble bathrooms provide shower/tub combinations. Additional amenities include complimentary wireless internet access, minibars, in-room safes, hair dryers, coffee/tea makers, and direct-dial telephones.

Room Amenities

• Internet access - wireless
• Cable/satellite TV
• Premium TV channel(s)
• Balcony
• Air conditioning
• Climate control
• Blackout drapes/curtains
• Internet access - complimentary
• Direct-dial phone
• Minibar
• Coffee/tea maker
• Wake-up calls

• Housekeeping (daily)
• Complimentary toiletries
• Hair dryer
• Shower/tub combination
• Child care (in room, surcharge)
• In-room safe
• Television
• Window opens
• Desk
• Iron/ironing board (on request)
• Rollaway beds
• Cribs (infant beds) available

Recreation

A 40-meter-long (130-ft) freeform pool features an adults-only section with swim-up bar at one end and a rock waterfall and 3.5-meter (12-ft) water slide at the other end. A 10.5-meter-long (35-ft) figure-8 pool contains children’s and toddlers' sections. The resort's 125-meter (410-ft) beach frontage offers thatched-roof palapas for shade and includes a volleyball net.

Krystal lies midway between two 18-hole championship golf courses, Marina Ixtapa and Palma Real, each of which is approximately 500 meters (547 yds) away.

The recreational activities listed below are available either on site or near this Ixtapa, Mexico resort; fees may apply.

• Golfing nearby
• Golf - miniature nearby
• Boat launch nearby
• Windsurfing nearby
• Snorkeling nearby
• Surfing/boogie boarding nearby
• Swimming on site
• Sailing nearby
• Scuba diving nearby
• Water skiing nearby

• Aerobics on site
• Volleyball on site
• Scooter/Moped Rentals nearby
• Mountain biking nearby
• Hiking/biking trails nearby
• Bicycle rentals nearby
• Horse riding/rental nearby
• Parasailing nearby
• Fishing nearby
• Bird watching nearby
• Playground nearby

Property Amenities

Some rooms at Krystal include meals and supervised children's activities in the rate. Guests booking All-Inclusive rooms will not be charged extra for daily-supervised children's activities (scroll up to All-Inclusive Plan Details section for more information).

Children ages 4-12 enjoy supervised outdoor activities during the day, with breakfasts and lunches included. (Children's activities are included in room rates for All-Inclusive Plan guests. European Plan guests pay daily surcharges for children's activities.)

The air-conditioned fitness center contains weight machines and free weights. The resort’s 125-meter (410-foot) beachfront offers volleyball and thatched-room palapas for shade. Palapas can be reserved for the whole day (surcharge). High-speed Internet access is complimentary in the lobby.

Ground transportation:
Shuttle vans and private cars of varying prices are available. They can be reserved during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.

• Swimming pool - outdoor
• Poolside bar
• Swim-up bar
• Swimming pool - children's
• Concierge services
• Fitness equipment
• Restaurant(s) in hotel
• Room service (limited hours)
• Bar/lounge
• Parking (free)
• Self parking
• Exhibit space
• Banquet facilities
• Conference room(s)
• Event catering
• Ballroom(s)
• Meeting rooms (small groups)
• Internet access in public areas - high speed
• Audio-visual equipment
• Business services

• Number of rooms: 255
• 24-hour front desk
• Porter/bellhop
• Doorman/doorwoman
• Security guard
• Safe-deposit box - front desk
• Multilingual staff
• Number of floors: 11
• Gift shops or newsstand
• Shopping on site
• Tour assistance
• Hair salon
• Currency exchange
• Medical assistance available
• Beauty services
• Dry cleaning service
• Air-conditioned public areas
• Elevator/lift
• Supervised child care/activities
• Wedding services
• Internet access in public areas - complimentary

Policies

Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Fees

The following fees and deposits are charged by the property at either check-in or check-out.

• Beach palapas fee: US$20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Dining

Guests booking All-Inclusive rooms will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other room categories will be charged for meals and beverages at the following restaurants (scroll up to the All-Inclusive Plan Details section for more information).

Bogart's - Fine-dining dinner restaurant located on street at the resort's front. Casablanca Moorish design. Pianist nightly. International à la carte menu. Quality wines. Children younger than age 12 not permitted. Reservations required. Dress code: Long pants, sleeved shirts for men; no sandals. (Some items require surcharge for All-Inclusive Plan guests.)

Las Velas - Open-air, ocean-view restaurant with thatched roof. À la carte and/or buffet lunches. À la carte dinners featuring grilled foods.

Aquamarina - Open-air restaurant with pool and ocean views serving international and typical Mexican dishes for breakfast. À la carte dinners.

La Parrillada - Dinner is served in this open-air, relaxed beachside restaurant. All fish and meat specialties are prepared on a charcoal grill. Open from early evening until late evening.

La Cascada - Casual, open-air restaurant/bar serving burgers, hot dogs, nachos, quesadillas, tacos. Open late morning to early evening. Food served daily in high seasons (late-December through Easter, mid-June through August) and weekends during low seasons.

Christine - Freestanding disco at resort's front. Open nightly from late night to early morning in high seasons (late-December through Easter, mid-June through August). Open Wednesday-Saturday in low seasons.

Sports Bar - Sports bar/lounge located in the heart of the hotel and featuring large plasma TVs, a pool table, and various game tables. Open from early evening to late night.

All-inclusive Plan Details

Some rooms at this resort include daily supervised children's activities in the rate. Guests booking All-Inclusive rooms will not be charged extra for meals, drinks, gratuities, and children’s activities. See below for more details.

All-Inclusive food and beverages

All-Inclusive food and beverages:

• Buffet breakfasts, lunches, and dinners
• Dinners at Aquamarina restaurant and/or La Velas restaurant
• Three-course à la carte dinner per guest from All-Inclusive Plan menu at Bogart's restaurant (one per up to four-night stay; two per five-night stay or longer)
• Snack foods from Noon to 5 PM (hours subject to change)
• House wines by the glass
• Domestic and international drinks at all resort bars and restaurants except for the Christine disco bar and servibar
• Room service (limited snacks from 11 PM to 6 AM - hours subject to change)
  Not included: Lobster, shrimp, and fine cuts of meat at restaurants; wine by the bottle; in-room minibar items; convenience-store foods and beverages; drinks at Christine disco and servibar.

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive children's club

All-Inclusive children’s club:
Supervised outdoor activities for ages 4-12 from 10 AM to 5 PM (hours subject to change).
Not included: Child care outside children’s-club hours.

All-Inclusive entertainment

All-Inclusive entertainment:

• No cover charges at Christine disco (restrictions apply)
• Board games at the Sports Bar

Not included

Not included:

• Lobster, shrimp, and fine cuts of meat at restaurants
• Wine by the bottle
• In-room minibar items
• Drinks at Christine disco
• Convenience-store snack foods and beverages
• Beauty services
• Ceramics painting
• Child care outside children’s-club hours
• Laundry and dry cleaning
• Telephone calls and faxes
• Incidental purchases
• Outside tours
• Airport transfers
• Airport departure tax (Approximately $20 per person. Amount subject to change).

Address

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Boulevard Ixtapa S.n.

Ixtapa, Guerrero 40880

Mexico

Nearest major airport:

Ixtapa, Mexico (ZIH-Zihuatanejo)

Area:

Ixtapa, Guerrero, Mexico