Behind the gaily painted Gothic façade a polished marble entrance hall lined with tapestries leads guests to the reception area. A mix of business and leisure travellers rub shoulders with couples and event attendees in the adjacent atrium bar which has a parquet floor, blue leather sofas, fresh cut flowers, and features live piano music every evening.

Rotating glass doors lead into the marble-floored lobby and reception area, which is decorated with artworks and lit by a chandelier. During the week, the cloisters leading to the meeting rooms bustle with seminar attendees, while at the weekend holidaymakers relax in the adjacent atrium after a day of sightseeing or shopping in the boutiques of Vieux Lille.