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Rooms

Guestrooms are decorated in a country style and feature ensuite bathrooms with complementary toiletries, bathrobes, and hair dryers. Work desk, lamp, and high-speed Internet access. Colour television with satellite channels and DVD player. Tea and coffee making facilities with minibar.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• Pay movies
• Balcony
• Direct-dial phone
• Internet access - surcharge
• Cooking facilities
• Minibar
• Coffee/tea maker
• Wake-up calls
• Housekeeping
• Turndown service
• Bathrobes
• Complimentary toiletries

• Hair dryer
• Massage - available in room
• Sofa bed
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Clock radio
• Desk
• Window opens
• Cribs (infant beds) available
• Iron/ironing board
• In-room safe
• Alarm clock
• Smoking rooms
• Non-smoking rooms
• Blackout drapes/curtains

Property Amenities

The Heritage Queenstown is a multi-storey hotel property located in Queenstown on New Zealand’s south island. With a rustic theme throughout the property, the lobby features a fireplace, concierge desk, currency exchange and complimentary shuttle to the town centre. Ski storage is also available. Guestrooms have bathrobes, complimentary toiletries, hair dryer, and ironing board. Conference centre accommodating meetings and weddings with room for up to 200 attendees.

• Spa tub
• Spa services on site
• Complimentary newspapers in lobby
• Fitness equipment
• Air-conditioned public areas
• Fireplace in lobby
• Breakfast available (surcharge)
• Bar/lounge
• Restaurant(s) in hotel
• Room service
• Room service (24 hours)
• Airport transportation (surcharge)
• Conference room(s)
• Event catering
• Business center
• Banquet facilities
• Medical assistance available
• Audio-visual equipment
• Photocopy machines
• Fax machine
• Internet access in public areas - surcharge

• Elevator/lift
• Porter/bellhop
• 24-hour front desk
• Safe-deposit box - front desk
• Multilingual staff
• Currency exchange
• Dry cleaning service
• Babysitting or child care
• Laundry facilities
• Ski storage
• Exhibit space
• Garden
• Patio
• Business services
• Wheelchair accessible
• Concierge desk
• Massage - treatment room(s)
• Meeting rooms (small groups)
• Sauna
• Secretarial services
• Wedding services

Policies

Children under 5 years old stay free of charge when sharing a room with adults.
Extra person charges may apply depending on hotel policy.
Rollaways and cribs may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required upon check-in for incidental charges.
All special requests are subject to availability upon check-in.

• Pets not allowed
• Check-in time is 2 PM
• Check-out time is 10 AM

Location Details

Queenstown Airport (ZQN): Distance to the hotel is 10 km.

Know Before You Go

• Many western nationalities receive visa free entry up to 90 days in New Zealand, though the current situation should be checked with the nearest New Zealand embassy or consulate.
• Passports should be presented at check-in.

Dining

Mackenzies Bar and Restaurant – Classic style combined with the character and intimacy of an alpine chalet – roaring open fires in winter further compliment the ambience of this restaurant which specialises in Eastern Colonial cuisine. For an intimate drink or pre dinner cocktails with friends, relax and enjoy the surroundings in Mackenzies bar.

Address

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91 Fernhill Road

Queenstown, New Zealand 9197

New Zealand

Nearest major airport:

Queenstown, New Zealand (ZQN-Queenstown Intl.)