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All details below are from Disney Cruise Lines; are subject to change by the cruise line at any time and without notice; and are for informational purposes only. Any errors and/or omissions resulting in pricing, inventory, content, or other discrepancies are not our responsibility.

Canceling your cruise


The following timetable and cancellation charges apply to the passenger's cruise fare only:

All cruises, Cabin Category 1–3
Days before departure                                         Charges per person

90 days or more..................................................No penalty (full refund)
45-89 days..........................................................Deposit amount
8-44 days............................................................50% of total fare
7 days or fewer..................................................100% of total fare (no refund)

All cruises, Cabin Category 4–12
Days before departure                                         Charges per person

75 days or more..................................................No penalty (full refund)
45-74 days..........................................................Deposit amount
8-44 days............................................................50% of total fare
7 days or fewer..................................................100% of total fare (no refund)

Before you sail


CRUISE HEALTH CONSIDERATIONS: By boarding the Disney Magic® or Disney Wonder®, Passengers represent themselves as physically and otherwise fit to travel. If you have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician and nurse are on call 24-hours a day on every cruise to provide basic medical services. The physician and nurse are not employees or representatives of Disney Cruise Line and will charge their prevailing fees for services provided at your request. Decisions regarding medical care and treatment are personal and confidential and as such, are strictly between the Passenger and physician and nurse. Disney Cruise Line is not liable for any death, personal injury, illness or emotional distress caused by reason of any treatment, diagnosis, advice, examination, prescription or other service provided by such medical personnel or, by the failure of such medical personnel to provide any treatment, diagnosis, advice, examination, prescription or other service. The ship's Master has the right at any time to require any Passenger to disembark for medical reasons, and compliance is mandatory.

For your convenience, a physician and nurse are on call 24 hours a day to provide basic medical services on every cruise. The physician and nurse are employed by a company independent from Disney Cruise Line. But please keep in mind that a child who shows symptoms of physical illness such as fever, vomiting, diarrhea, unexplained rashes or discharge from the nose or eyes may be excluded from participation in programming as well as from babysitting services in Flounder's Reef Nursery. Standard prevailing fees will be charged for all physician and nurse services. If you require any prescription drug, be sure to bring an adequate supply in its original container. You should keep it in your carry-on luggage so it is easily at hand.

Women who are past their 24th week of pregnancy will be refused passage due to safety concerns. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage. Infants under 12 weeks old will not be allowed to travel aboard Disney Cruise Line ships.

It is recommended that necessary items including: proof of citizenship, valuables, medications, (in their original container) and any other personal items or other items required for check-in or embarkation be packed in your day bag.

BOARDING AND CHECK-IN GUIDELINES: There are new government regulations now in place requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing. All guests are encouraged to be checked in and onboard no less than 60 minutes prior to the published sailing time to avoid the risk of automatic cancellation. Guests are also encouraged to check-in online where available no later than 3 days prior to sailing.

Required information for check-in is as follows:

  • Reservation number
  • Ship
  • Sail date
  • Guest's name
  • Date of birth
  • Country of birth
  • Country of citizenship
  • Document type
  • Document number

Shipboard life


PASSENGERS WITH DISABILITIES

WHEELCHAIR-ACCESSIBLE STATEROOMS: Disney Cruise Line offers accessible cabins and suites, equipped for Passengers with disabilities. Features include: ramped bathroom thresholds, open bed frames, added phones in the bathroom/nightstand, bathroom and shower handrails, fold-down shower seats, hand-held shower heads, lowered towel and closet bars, and Emergency Call Buttons. All cabins are non-smoking.

Note: Passengers requiring a wheelchair throughout their cruise must make provisions for the use of that wheelchair prior to the cruise.

ADDITIONAL SERVICES: Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters and show rooms. Closed captioning is available for cabin televisions and selected onboard video monitors. American Sign Language interpretation is available for live performances on designated cruise dates. Cabin Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) are available.

Onboard Smoking Policy:

  1. Smoking is no longer permitted on the port side of the ships. Instead, guests are permitted to smoke on the starboard side, on decks 4, 9, and 10 (outside only and excluding all areas around Mickey's Pool) and on their private verandah (categories 1-7).
  2. Smoking is no longer permitted outside Cove Cafe (as it is on the port side).
  3. A comparable area with tables and chairs will be available to guests opposite the location of Cove Cafe (starboard side).
  4. Smoking is no longer permitted in ANY indoor venue, such as Cadillac Lounge, Diversions, Sessions, Wavebands, etc.

Terms and conditions


BAGGAGE, VALUABLES AND OTHER POSSESSIONS: Each Passenger may bring aboard the ship a reasonable amount of clothing and personal effects without charge, not to exceed two bags per person. All Passenger baggage must be stored in the Passenger's cabin and must be labeled with the Disney Cruise Line baggage tag. Dangerous or illegal articles such as weapons, explosives, oxygen, combustible substances or non-prescription controlled substances may not be brought to the Walt Disney World Resort or taken aboard the ship. Any such items shall be surrendered to the Master of the vessel at embarkation, and may be disposed of at the sole discretion of the Master. You should retain valuables such as cash, negotiable securities or other financial instruments, gold, silverware, jewelry, ornaments, works of art, photographic/ video/audio equipment or supplies, laptop computers, cellular phones or other valuables in your personal control as Disney Cruise Line is not responsible for damage to or loss of these items.

CLAIMS/NOTICE REQUIREMENTS/TIME LIMITS: No claim for delay, detention, personal injury, illness, emotional distress or death of a Passenger, or for loss of or damage to any property of a Passenger, may be brought against Disney Cruise Line unless written notice of such claim is provided to Disney Cruise Line within six (6) months after the date of the event upon which such claim is based (within 30 days after the termination of the cruise for a claim of property loss or damage); and no legal action may be brought against Disney Cruise Line for delay, detention, personal injury, illness, emotional distress or death of a Passenger, or for loss of or damage to any property of a Passenger, unless such legal action shall be commenced within one (1) year from the date of the event upon which such claim is based (within one (1) year after the termination of the cruise for a claim for property loss or damage), and legal process relating to such action is served on Disney Cruise Line within 120 days after filing, notwithstanding any provision of law of any state, territory, possession or country to the contrary.

All legal actions arising out of or relating to a Disney Cruise Line vacation shall be brought, if at all, and maintained exclusively in and before any court of competent jurisdiction located in Brevard County, Florida, to the exclusion of courts located in any other county, state, country, territory or possession whatsoever. The only exception to this choice of forum is when and if Disney Cruise Line asserts a petition for exoneration from or limitation of liability. Disney Cruise Line liability for loss of or damage to property of any Passenger is limited to the amount of US$300 per Passenger per voyage, unless upon embarkation a Passenger declares the true value of the property in writing and pays 5% of the true value declared in excess of US$300 to Disney Cruise Line, in which case Disney Cruise Line’s liability will be limited to the true value declared not to exceed US$5,000. All settlements will be made based on actual cash value (replacement cost, less depreciation) up to the US$300/$5,000 limits to Disney Cruise Line’s liability. Losses due to ordinary wear and tear, perils of the sea and acts of God are not reimbursable. Disney Cruise Line provides an in-room safe for your convenience; however, Disney Cruise Line shall in no event be liable for the loss of or damage to cash, negotiable securities, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other valuables unless the same have been deposited with the Master or other designated representative who issued a written receipt therefor. In the event of such deposit Disney Cruise Line’s liability for loss or damage thereof shall be limited as otherwise provided in this paragraph. Additional coverage may be purchased through the Disney Cruise Vacations Protection Plan which is provided through World Access Service Corporation.

VACATION PROVIDERS: Magical Cruise Company, Limited (doing business as Disney Cruise Owe-Registered Office: 3 Queen Caroline Street, Hammersmith, London, W6 9PE, England), DCL Island Development, Ltd., and Disney Cruise Vacations, are each separate entities and are indirect subsidiaries of The Walt Disney Company. Disney Cruise Line is the operator of the Disney Magic and Disney Wonder ships. DCL Island Development, Ltd. is the operator and provider of facilities and Disney's Castaway Cay. Disney Cruise Vacations acts as the sales agent for Disney Cruise Line in booking or confirming arrangements for passage on the Disney Magic and the Disney Wonder. In booking or confirming arrangements for: (a) air or ground transportation or travel; (b) shore excursions; (c) tours; (d) restaurants; or (e) other similar activities or services, Disney Cruise Vacations acts as sales agent for others who own, furnish, operate, conduct or provide such services and activities. In booking or confirming arrangements for theme parks, entertainment and other services at the Walt Disney World Resort, as well as hotels, Disney Cruise Vacations acts as a purchaser/reseller of such accommodations, services and activities. Disney Cruise Vacations shall not be liable or responsible in any way for any act or omission arising from or in connection with such accommodations, services or activities. The liability of the provider of such accommodations, services and activities may be governed by and determined in accordance with limitations contained in applicable tariffs, laws, conventions or contracts governing a passenger's relationship with such provider.

Disney Cruise Line acts as sales agent for others who own, furnish, operate, conduct or provide shore excursions, tours, or similar activities or services, and shall not be liable or responsible in anyway for any death, personal injury, illness or emotional distress occasioned by any Passenger, or for loss or damage to any Passenger's property, which arises by reason of any act or omission by providers of air or ground transportation, shore excursions, tours, restaurants, hotels, theme parks or other similar services or activities. All concessionaires and their employees operating on the Disney Magic and the Disney Wonder, including without limitation the health club, fitness center, spa, hair salon and laundry, are independent contractors and Disney Cruise Line is not responsible for any such parties' acts or omissions in providing any goods or services to Passengers.

CRUISE HEALTH CONSIDERATIONS: By boarding the Disney Magic® or Disney Wonder®, Passengers represent themselves as physically and otherwise fit to travel. If you have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician and nurse are on call 24-hours a day on every cruise to provide basic medical services. The physician and nurse are not employees or representatives of Disney Cruise Line and will charge their prevailing fees for services provided at your request. Decisions regarding medical care and treatment are personal and confidential and as such, are strictly between the Passenger and physician and nurse. Disney Cruise Line is not liable for any death, personal injury, illness or emotional distress caused by reason of any treatment, diagnosis, advice, examination, prescription or other service provided by such medical personnel or, by the failure of such medical personnel to provide any treatment, diagnosis, advice, examination, prescription or other service. The ship's Master has the right at any time to require any Passenger to disembark for medical reasons, and compliance is mandatory.

REFUSAL OF PASSAGE: Disney Cruise Line may refuse to transport or may disembark at any port any Passenger who may be suffering from a contagious or infectious disease, ill health or whose presence in the opinion of the Master may be detrimental to the comfort or safety of other Passengers or the crew, or who, in the Master's opinion, might be excluded from landing at destination by Immigration or other Governmental Authorities. In such cases the Passengers shall not be entitled to any refund of fare or compensation whatsoever. Women who are past their 24th week of pregnancy will be refused passage due to safety concerns. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage. Infants under 12 weeks old will not be allowed to travel aboard Disney Cruise Line ships.

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