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Hotel Information: Designed in a distinctive Mexi-Caribe style that provides expansive, shaded open-air spaces, and sea and lagoon views both large and small, this hotel displays a rough-concrete exterior enlivened by bright pink, blue, and yellow accents and monumental pieces such as huge white-concrete fruit, large balls, and random stands of colored columns.
Amenity highlights: Beaches on the Caribbean Sea and Nichupté Lagoon, which separates Cancún Island from the mainland, offer both morning and afternoon sun. Pools and sundecks face sea and lagoon. Thickly cushioned teak lounge chairs provide sunbathing comfort. The health-and-beauty spa offers treatments in air-conditioned rooms, open-air "cabins" on stilts with raw-pole walls and thatch roofs, and open-air thatched-roof palapas on the beach.
Insider tip: At night, a thatched-roof lifeguard shack on the beach makes a romantic hideaway for enjoying moonlight on the sea.
Rooms
This Cancun resort offers 379 spacious guestrooms in a six-story main building and a seven-story Royal Beach Club. Guestrooms feature Westin's signature all-white Heavenly Beds, which consist of custom-designed, pillowtop mattresses with all-white bedding, triple sheeting, down blanket, comforter and duvet and five goosedown/feather pillows, and a decorative "boudoir" neck roll.
The Heavenly Bath consists of a dual showerhead with multiple spray options; curved shower rod for extra room; white-on-white shower curtain; velour, waffle-weave bathrobes; and oversized Brazilian combed-cotton bath towels.
Wireless Internet access is available (surcharge).
Guests in Royal Beach Club rooms enjoy their own reception area and concierge desk and use of an exclusive lounge with thickly cushioned teak furniture where they are served complimentary buffet breakfast and complimentary evening cocktails and hors d'oeuvres. The lounge contains two computers offering complimentary high-speed Internet access and wireless Internet access (surcharge).
Royal Beach Club guests also have exclusive access to an L-shaped swimming pool, a 10-person spa tub, a sand sunning terrace, and a palm-fringed sundeck.
Rooms are offered in the European Plan, which includes room accommodations only.
Room Amenities
- Internet access - wireless
- Cable/satellite TV
- Air conditioning
- Ceiling fan
- Climate control
- Voice mail
- Multi-line phone
- Internet access - surcharge
- Minibar
- Wake-up calls
- Housekeeping (daily)
- Turndown service
- Hair dryer
- Separate bathtub and shower
- Child care (in room, surcharge)
- Electronic/magnetic keys
- Iron/ironing board
- In-room safe
- Television
- Window opens
- Clock radio
- Rollaway beds
- Cribs (infant beds) available
- Smoking rooms
Recreation
This Cancun Westin features two beaches, one extending 400 meters (437 yards) along the Caribbean Sea and providing morning sun and the other for afternoon sun extending 100 meters (109 yards) along Nichupté Lagoon, a large body of placid water fringed by mangrove forests lying between Cancún Island and the mainland.
Fresh-water swimming options comprise a 14-meter-square (45-ft) main pool and four triangular pools, two for children, arrayed along a 55-meter (180-ft) terrace. On the lagoon side, the resort features a terrace with a 21-by-5.25-meter (70-by-17-ft) pool cascading into a 7.5-by-6-meter (25-by-20-ft) pool; a sundeck; a deck shaded by trees; and five interlocking cool-water spa tubs on the beach.
Although swimming is not permitted in the lagoon, independent operators on the beach offer personal watercraft and parasailing. Other water sports are available at AquaWorld Marina on the lagoon 4 km (2.5 miles) away. Guests have complimentary use of two rooftop artificial-grass tennis courts during the day, with a surcharge for night play.
The recreational activities listed below are available either on site or near The Westin Resort & Spa Cancun; fees may apply.
- Golfing nearby
- Golf - miniature nearby
- Windsurfing nearby
- Snorkeling nearby
- Surfing/boogie boarding on site
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Swimming on site
- Aerobics on site
- Tennis on site
- Basketball on site
- Pilates classes/instruction on site
- Yoga classes/instruction on site
- Parasailing nearby
- Helicopter/airplane sightseeing nearby
- Fishing nearby
- Playground on site
Property Amenities
The Heavenly Spa by Westin provides massage, body wraps and scrubs, and facials--as well as hair and nail care and waxing--and includes a Vichy shower, women's and men's saunas and steam rooms, and a relaxation lounge containing a 3.75-meter-diameter (13-foot) spa tub. The spa's fitness center (daily surcharge) contains free weights, weight machines, and cardio machines with televisions and headphones. A mirror-lined workout studio offers complimentary spinning, aerobics, and Pilates classes. A business center includes three computers with high-speed Internet connections (surcharges).
The Westin Kids Club, located on the lagoon side of the property, offers indoor and outdoor activities for guests (ages 4-12). A traditional Mayan sauna, known as a temazcal, on the lagoon beach features heated volcanic stones, aromatic scents, and soothing music (surcharge). The hotel purifies its water.
Opened in August 2006, the Westin Workout Powered by Reebok facility provides fitness opportunities for adult guests.
- Swimming pool - outdoor
- Poolside bar
- Swimming pool - children's
- Spa tub
- Steam room
- Sauna
- Full-service health spa
- Concierge desk
- Complimentary newspapers in lobby
- Health club
- Fitness equipment
- Restaurant(s) in hotel
- Bar/lounge
- Room service (24 hours)
- Parking (free)
- Self parking
- Parking (valet)
- Conference room(s)
- Business center
- Banquet facilities
- Exhibit space
- Ballroom(s)
- Meeting rooms (small groups)
- Internet access - wireless
- Internet access in public areas - high speed
- Business services
- Internet access in public areas - surcharge
- Audio-visual equipment
- Number of rooms: 379
- Safe-deposit box - front desk
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Security guard
- Multilingual staff
- Express check- in
- Number of floors: 6
- Hair salon
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Currency exchange
- Tour assistance
- Beauty services
- Dry cleaning service
- Air-conditioned public areas
- Elevator/lift
- Supervised child care/activities
- Wedding services
Policies
Extra person charges may apply depending on hotel policy.
Rollaways and cribs may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required upon check-in for incidental charges.
All special requests are subject to availability upon check-in.
- Pets accepted
- Check-in time is 3 PM
- Check-out time is Noon
Know Before You Go
Pets (dogs only) under 40 pounds are permitted.
Starwood Preferred Guest points or related frequent traveler miles are not honored on guestrooms sold via this Web site.
Dining
El Palmar - Multi-level restaurant featuring recessed ceilings, plants, and small trees. Terrace seating. Mexican/Continental menu.
Arrecifes Ristorante - Intimate dinner restaurant featuring Italian cuisine, seafood. Pianist nightly. Dress code: no shorts, athletic shoes.
Sunset Grill - Open-air terrace with Caribbean Sea view. Lunch menu including ceviche bar, salads, sandwiches, burgers, pizza, pasta, steak, Mexican specialties. Dinner menu including ceviche bar, seafood stew, grilled steaks and fish.
Sea & Stones - Located beside the beach under a traditional palapa, this restaurant offers unmatched views of Cancun and the ocean. Its unique concept allows guests to cook items to their desire on hot stones. Beverage specialties include sangrias and local cocktails. Open from midday until late evening.
Brisa/Breeze - Located by the main pool. A wide variety of cocktails and snacks are available at this pool bar. Open from mid-morning until early evening.
Sunrise Bar - Located above Caribbean Sea beach. Open late morning to early evening for burgers, pizza, sandwiches, seafood, and Mexican specialties, tropical drinks.
Sunset Bar - Caribbean and lagoon views. Open late morning to early evening for tropical drinks.
Lobby Bar - Specializes in tequilas. Pool table. Television. Open late afternoon to late night.
Address
Sorry, an error has occurred and we are unable to show you a map of The Westin Resort & Spa Cancun right now.Boulevard Kukulcan Km 20
Cancun, Quintana Roo 77500
Mexico
Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico

