Hotel Information: Arriving guests pull up under a columned portico with a stained-glass ceiling that is repeated, on a larger scale, in the ceiling of the spacious, open-air reception area. Cold towels and glasses of wine or water are available during seated check-in. Views from the lobby area, with its gently arched entranceways, marble floors, and terracotta accents feature the calm of Nichupté Lagoon to the west and the waves of the Caribbean Sea to the east.

Amenity highlights: The hotel’s spa, SPAzul, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

All guestrooms at The Royal in Cancún All Inclusive Spa & Resort have terraces or balconies with two chairs and ocean views. Air-conditioned rooms include handcrafted mahogany furniture; beds have pillowtop mattresses, duvets, and white partial curtains. Next to the bed is a wide jetted tub. The 32-inch LCD satellite TVs are on rotating stands, allowing views from most points of the room; CD/DVD players are included (CDs and DVDs can be borrowed from the business center).

Marble bathrooms feature dual vanities with bowl sinks and oceanview shower stalls with both a rainfall showerhead and a hand-held showerhead, and multiple massage jets.

Other amenities include coffeemakers; minibars stocked daily with water, beer, soft drinks, and a selection of international liquors; electronic, laptop-compatible safes; dual-line cordless telephones with bilingual voice mail and bathroom extensions.

Wireless Internet access is complimentary. Connecting suites with two double beds in each are available; smoking and nonsmoking rooms are available.

Additional amenities in Royal rooms include: Bose stereo and speaker systems with loaded iPods, upgraded minibar selections, Bulgari bath amenities, bathrobes, slippers, pillow menu, and turndown service with aromatherapy.

Room Amenities

• Air conditioning
• Balcony
• Handheld shower
• Bathroom telephone
• Sewing kit
• Blackout drapes/curtains
• Bottled water in room (complimentary)
• Cable/satellite TV
• CD player
• Ceiling fan
• Rollaway beds
• Smoking rooms
• Non-smoking rooms
• Climate control
• Clock radio
• Coffee/tea maker
• Complimentary toiletries
• Direct-dial phone
• DVD player

• Electronic/magnetic keys
• Extra towels/bedding in room
• Hair dryer
• Housekeeping
• Hypo-allergenic bedding available
• In-room safe
• Internet access - complimentary
• Internet access - wireless
• Iron/ironing board
• Jetted tub
• Makeup mirror
• Minibar
• Multi-line phone
• Premium bedding
• Premium TV channel(s)
• Separate bathtub and shower
• Turndown service
• Voice mail
• Wake-up calls

Recreation

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.

While spa products, treatments, and services incur surcharges, all guests are free to use the men’s and women’s indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.

A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. A rooftop tennis court allows both day and night play. Billiards and ping-pong tables are found in the 24-hour lounge. The resort also allows guests the use of bicycles.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golfing nearby
• Snorkeling nearby
• Surfing/boogie boarding nearby
• Swimming on site
• Scuba diving nearby
• Water skiing nearby
• Personal watercraft nearby
• Boat launch nearby

• Motor boating nearby
• Pilates classes/instruction on site
• Volleyball on site
• Racquetball/squash on site
• Tennis on site
• Scooter/Moped Rentals nearby
• Parasailing nearby
• Fishing nearby

Property Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The lobby blends Mediterranean style, as seen in tall columns, blue-tinted arched windows, and wrought-iron chandeliers with Mexican touches such as lamps made of local onyx and umber leather lounge chairs. Both the lounge chairs and the canopied day beds tucked among the potted plants are large enough for two.

A fitness center features cardio and strength-training equipment as well as Pilates, spinning, and stretching sessions. Metal sculptures of a Mexican band oversee the freeform pool, with its swim-up bar, two spa tubs, and infinity-pool area.

Guests can relax on in-water pool and deck chaise lounges--each with cushion and adjustable sunshade--or in canopied and curtained day beds that line the pool and beach. Butlers stroll through both areas with books, magazines, sunscreen, and drinks.

Dining choices can be found at six restaurants and include Asian and Mexican cuisine and low-calorie and vegetarian menu items. A coffee shop serves pastries and fruit; the sommelier hosts wine tastings. Guests help themselves to hors d’oeuvres, snacks, and beverages in the 24-hour Lounge; room service is available 24 hours a day.

Meeting, conference, and banquet facilities are on site. A business center provides five computers, a scanner, printer, copier, and high-speed Internet access (surcharge). Wireless Internet access is complimentary in the lobby area.

• 24-hour front desk
• Air-conditioned public areas
• Arcade/game room
• Audio-visual equipment
• Banquet facilities
• Bar/lounge
• Beauty services
• Billiards
• Business center
• Business services
• Caters to couples
• Coffee shop or café
• Complimentary newspapers in lobby
• Concierge desk
• Concierge services
• Conference room(s)
• Currency exchange
• Dry cleaning service
• Elevator/lift
• Event catering
• Fitness equipment
• Full-service health spa
• Gift shops or newsstand
• Hair salon
• Health club

• Internet access in public areas - complimentary
• Internet access - wireless
• Laundry facilities
• Library
• Massage - treatment room(s)
• Medical assistance available
• Meeting rooms (small groups)
• Multilingual staff
• Number of rooms: 285
• Parking (secure)
• Parking (valet)
• Pool table
• Porter/bellhop
• Restaurant(s) in hotel
• Room service (24 hours)
• Sauna
• Security guard
• Shopping on site
• Spa services on site
• Spa tub
• Steam room
• Swimming pool - outdoor
• Technology helpdesk
• Tour assistance
• Translation services
• Wedding services

Policies

Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

This is an adults-only resort. All guests must be at least 16 years old.
Student groups on spring break are not allowed.

Fees

See All-Inclusive Details for a complete list of surcharges.

Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for The Royal in Cancún All Inclusive Spa & Resort (scroll up to the All-Inclusive Details section for more information). Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at the adjacent resort, Gran Caribe Real.

Spice - International cuisine for breakfast, lunch, and dinner. Show-cooking stations and à la carte menu with nightly themes. Located off the lobby, with indoor seating only and views of the pool and sea.

Sample menu for Spice

Sample menu for Spice
Appetizers:

• Salmon Carpaccio
• Madrilena Salad
• Pernod Seafood soup
  Main courses:
• Arraviata Penne
• Ajillo Fish Fillet
• Green Pepper Beef Steak
  Desserts:
• Cheese Cake
• Chocolate Cake
• Lemon Pie

Pelicanos - Fusion of Caribbean and Mexican food served for breakfast, lunch, and dinner. Indoor and outdoor seating overlooking the beach and sea.

Sample menu for Pelicanos

Sample menu for Pelicanos
Appetizers:

• Thousand Leaves Salad with Scallops
• Caribbean Cream of Clam
• Wilson Oysters
  Main courses:
• Arrachera
• Quail with Red Wine
• Campirana Skewer
  Desserts:
• Cherry Cake
• Almond Cake
• Ice Cream

Asiana - Features a koi pond and serves Asian food such as Cantonese, Thai, and Japanese for lunch and dinner. Two teppanyaki tables and sushi bar. Buffet or à la carte. Overlooks the palm-lined boulevard.

Sample menu for Asiana

Sample menu for Asiana
Appetizers:

• Misoshiru
• Sumashi Jiru
  Main courses:
• Sashimi
• Various Sushi
• Beef Teriyaki
  Desserts:
• Tempura Ice Cream
• Salcura Eggnog Jelly
• Cheese Custard

Maria Marie - Mexican and French cuisine served à la carte for dinner. Restaurant is on two levels, with a brick ceiling and two-story window overlooking Kukulcan Boulevard and Nichupté Lagoon beyond. Bright, wall-sized flower and landscape murals.

Sample menu for Maria Marie

Sample menu for Maria Marie
Appetizers:

• Coquilles St.Jacques
• Trout Cake
• Caesar Salad
  Main courses:
• Czuela Mexicana
• Halibut Menier
• Beef Fillet Pimienta

Tapas & Pinxos - Serves Spanish tapas from northern Spain and the Basque region. Open for lunch and dinner; located in same building as Maria Marie.

Chef’s Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.

Royal Coffee House - Serves espressos, cappuccinos, teas, light sandwiches, and pastries. White and dark chocolate fountains. Sugar-free choices available. Open from early morning to late night.

24-hour Lounge - Features Ping-Pong and billiards tables, plasma TVs, appetizers, snacks, and a variety of alcoholic and non-alcoholic beverages.

Lobby Bar - Overlooks the infinity pool and sea, with live music nightly. Features hanging bed lounges and upholstered and leather seating. Hosts the Tequileria and Cigar Bar with Mexican tequilas and hand-rolled and imported cigars; the Wine Corner Bar where wine-tasting is held; and Royal Martini Bar.

Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.

Room service - Available 24 hours; items are delivered to and picked up from the suite’s private box next to the guestroom door.

All-inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment. Click each link below for more details.

All-Inclusive food and beverages

All-Inclusive food and beverages

• Unlimited meals and snacks
• Unlimited domestic and premium alcoholic and non-alcoholic beverages
• Wine and champagne by the glass
• In-room liquor dispenser and minibar drinks and snacks
• 24-hour room service
• Taxes and gratuities
  Not included: Select wines, cognacs, tequilas
  Scroll down to the Dining section for restaurant details.

All-Inclusive activities and equipment

All-Inclusive activities and equipment:
Water sports

• Scuba introductory lesson
• Snorkeling equipment
• Boogie boards
• Use of swimming pool/beach and pool chairs, chaise lounges/towel service, spa facilities including spa tubs, plunge pool, saunas, steam rooms
  Not included: Spa products, treatments, and services

  Land sports

• Tennis on lighted rooftop court
• Billiards
• Ping-pong tables
• Beach volleyball
• Daily program of games and contests
• Use of fitness center
  Not included: Tennis pro service

  Classes/instruction

• Yoga
• Pilates
• Spinning
  Not included: Private lessons

All-Inclusive golf

All-Inclusive golf

• Unlimited greens fees for golf (starting at 11 AM) at Cancun Golf Club Pok-Ta-Pok, an 18-hole, par 72 course designed by Robert Trent Jones II
  Not included - Equipment rental; golf cart fee

All-Inclusive entertainment

All-Inclusive entertainment/nightlife

• Daily entertainment, games, and activities
• Nightly stage shows with music and dance
• Nightly live music in the lobby bar
• Educational wine tasting hosted by hotel sommelier
• Casual Monday evening manager’s cocktail party

All-Inclusive companion resort privileges

All-Inclusive companion resort privileges

• Nights can be traded between The Royal in Cancún and The Royal in Playa del Carmen (based on availability)
• Use of all food and drink and recreation facilities at the Gran Caribe Real resort next door
  Not included - Transportation to companion resorts

All-Inclusive Royal Service inclusions

All-Inclusive Royal Service inclusions
For Royal room categories only:

• Upgraded suite upon availability
• Bose stereo and speaker system with loaded iPod
• Upgraded minibar selections including premium international beverages
• Bulgari bath amenities
• Turndown service at chosen time, with aromatherapy (romantic, relaxing, or invigorating choices)
• Pillow menu: extra soft, hypo-allergenic, orthopedic, memory, aromatic
• Bathrobes and slippers
• Special welcome amenity
• High-speed Internet access in public areas

Not included

Not included

• Select wines, cognacs, tequilas
• Airport transfers
• Local transportation
• Transportation to companion resorts
• Optional or outside tours and excursions
• Motorized water sports
• Tennis pro service; private lessons
• Golf equipment rental; golf cart fee
• Spa and beauty products, treatments, and services
• Incidental purchases
• Telephone, fax, and Internet access charges (except in select room types)
• Business services
• Laundry and dry cleaning
• Video and photo services
• Airport taxes may or may not be included

Address

Blvd Kukulcan Km 11.5 HZ

Cancun, Quintana Roo 77500

Mexico

Nearest major airport:

Cancun, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico