Hotel Information: Entertainment staff at this couples-only resort organizes games and activities on the beach and at the main pool, which guests may participate in, or not.

Amenity highlights: Among highlights are three infinity swimming pools, including one with a swimup bar. Spa facilities provide a number of treatment rooms, and a fitness center is also on site.

Insider tip: As part of the All-Inclusive Plan, guests may use facilities, restaurants, and bars at partner resorts Beach Palace and Cancún Palace on Cancún Island; at Moon Spa & Golf Club south of Cancún Island; and at Xpu-Há Palace, Aventura Spa Palace, and Playacar Palace on the Riviera Maya south of Cancún; and Cozumel Palace in Cozumel.

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Rooms

The majority of meals and activities at the Sun Palace are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).

This all-inclusive Cancún hotel offers 252 guestrooms in an eight-story building. Balconies provide full or partial views of the Caribbean Sea.

Liquor dispensers contain rum, brandy, Scotch, and tequila, while minibars chill bottled water, beer, and soft drinks. All rooms include in-room digital safes and flat-screen LCD TVs. Bathrobes and slippers are provided; bathrooms have showers only.

Room Amenities

• Internet access - wireless
• Premium TV channel(s)
• Cable/satellite TV
• Balcony
• Air conditioning
• Climate control
• Blackout drapes/curtains
• Internet access - complimentary
• Voice mail
• Free local calls
• Minibar
• Coffee/tea maker
• Bottled water in room (complimentary)
• Wake-up calls
• Housekeeping (daily)

• Turndown service
• Bathrobes
• Complimentary toiletries
• Hair dryer
• Jetted tub
• Slippers
• Shower only
• Electronic/magnetic keys
• Television - Flat-panel
• Iron/ironing board
• In-room safe
• Television
• Clock radio
• Window opens
• Smoking rooms

Recreation

The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

The resort features three infinity pools, including one with a swimup bar.

Guests of Sun Palace can enjoy complimentary non-motorized water sports at the Wet ‘n Wild marina. Golf is available at the Moon Palace Golf & Spa Resort. If guests book a room with golf, transportation to and from the course is included.

AquaWorld, an independently operated marina located 4 km (2.5 mi) away on Nichupté Lagoon, offers a variety of water sports, including parasailing, personal watercraft, sailing, windsurfing, fishing, scuba diving, and snorkeling. These activities are not part of the All-Inclusive Plan and must be paid for separately.

The recreational activities listed below are available either on site or near the resort; fees may apply.

• Golfing nearby
• Snorkeling nearby
• Scuba diving nearby
• Swimming on site

• Personal watercraft nearby
• Windsurfing nearby
• Aerobics on site
• Parasailing nearby
• Fishing nearby

Property Amenities

The majority of amenities, activities, and gratuities at this Cancun resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

Sun Palace's beauty shop offers massage, facials, hair braiding, and hair and nail care (surcharges). A fitness room contains cardio machines, weight machines, and free weights.

Wireless Intenet access is complimentary throughout the resort.

• Swimming pool - indoor
• Swimming pool - outdoor
• Poolside bar
• Spa tub
• Steam room
• Sauna
• Concierge desk
• Fitness equipment
• Bar/lounge
• Restaurant(s) in hotel
• Room service (24 hours)
• Parking (free)
• Self parking
• Banquet facilities
• Conference room(s)
• Audio-visual equipment
• Number of rooms: 252
• 24-hour front desk
• Porter/bellhop

• Express check-out
• Doorman/doorwoman
• Multilingual staff
• Express check- in
• Number of floors: 8
• Tour assistance
• Hair salon
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Currency exchange
• Medical assistance available
• Beauty services
• Dry cleaning service
• Elevator/lift
• Caters to couples
• Internet access in public areas - complimentary
• Internet access - wireless
• Spa services on site
• Swim-up bar

Policies

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

This property caters to couples.

Entertainment

Activities include:

• Nightly entertainment
• Aerobics
• Stretching classes
• Kayak tours
• Spanish lessons
• Dance lessons
• Trivia contests
• Cooking/cocktail lessons
• Ping-Pong tournaments

Dining

The majority of meals and beverages at the following restaurants are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

El Alamo - Open daily for breakfast, lunch, and dinner. Lunch is Mexican buffet style and dinner is Mexican à la carte. Dress code: Casual elegance: long pants, collared shirts, and shoes required.

La Tratto - Breakfast buffet features international cuisine. Dinner features à la carte Italian cuisine. Dress code: Casual elegance: Long pants, collared shirts, and shoes required.

The Steak - Serves steak and seafood à la carte dinner only. Dress code: Casual elegance: Long pants, collared shirts, and shoes required.

Pool Snack Bar - Offering snacks mid morning to early evening.

Pool Bar – Open daily from mid-morning to late afternoon for tropical drinks, beer, cocktails.

Beach Bar – Open daily from late morning to late afternoon.

Lobby Bar - Open mid-morning to late night for tropical drinks, cocktails. Tea service available 5–7 PM daily (subject to change). Continental breakfast served 5:30–8 AM.

Oriental Lounge - Snacks à la carte.

All-inclusive Details

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for on-site meals, drinks, activities, entertainment, and use of sports equipment. Guests also will not be charged extra for on-site meals, drinks, activities, entertainment, and use of facilities at other Palace resorts in Cancún, on the Riviera Maya, and in Cozumel. (Transportation to other resorts not included.)

All-Inclusive food and beverages

All-Inclusive food and beverages

• Meals at all four resort restaurants
• Unlimited domestic- and international-brand drinks at all restaurants and bars
• In-room liquor dispenser
• In-room minibar with soft drinks, beer, water
• 24-hour room service

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities

All-Inclusive activities:
Water sports:

• Pool volleyball
• Use of three infinity pools

  Land sports:

• Beach soccer
• Beach volleyball

Not included

Not included:

• Massage, facials, and beauty services
• Hair braiding
• Laundry and dry cleaning
• Long-distance telephone calls and faxes
• Incidental purchases
• Outside tours
• Transportation to seven other Palace resorts in Cancún and on the Riviera Maya
• Airport transfers
• Airport departure tax (Approximately $20 per person; price subject to change.)

Address

Blvd Kukulcan Km 20 Hotel Zone

Cancun, Quintana Roo 77500

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico