Hotel Information: This family-friendly resort, completely renovated in June 2007, attracts guests seeking walking-distance access to Cancún's principal shopping, dining, and entertainment center, which is about a block away.

Amenity highlights: The resort offers a freeform pool with a waterfall and swim-up bar and an adjacent spa tub and children’s pool. A sand terrace is furnished with lounge chairs for sunbathing. Thatched-roof palapas offer shade, and Bali-style daybeds and hammocks are aligned to maximize sublime views.

Insider tip: When winds create waves on the resort's side of Punta Cancún, guests can walk over to the bay side of the point, where they will usually find calm water along a public beach.

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Rooms

Rooms are offered in the European Plan (no meals) or Full Meal Plan (includes meals and beverages). Guests booking Meal and Beverage rooms will not be charged extra for meals, drinks, room service for dinner, set-menu dinners at select restaurants in Cancún, and gratuities at restaurants and bars. See below for more details.

Meal and beverage details

Meal and Beverage details

• Three meals daily
• All-day snack foods
• Unlimited domestic and selected international beverages
• 24-hour room service (limited menu from 11 PM-7 AM)
• Set-menu dinners at select Cancún restaurants
• Restaurant and bar gratuities
• Waived cover charge at Bulldog Café disco (restriction may apply)
  Not included: Lobster, shrimp, and fine cuts of meat at hotel's restaurants; gala dinner surcharges for Christmas and New Year's Eve; beverages with set-menu dinners at select Cancún restaurants; transportation to Cancún restaurants for dine-out program; wine by the bottle; in-room minibar items; drinks at Bulldog Café disco; gift shop foods and beverages.

  Scroll down to the Dining section for restaurant/menu details.

NH Krystal Cancun Hotel offers 325 spacious guestrooms in an eight-story tower. Rooms, renovated in June 2007, include trendy furnishings, spring-box mattresses, and two-chair dining sets. Rooms do not include balconies, but windows provide views of the Caribbean Sea or over Punta Cancun. The barefoot-friendly guestrooms include marble floors and marble bathrooms with shower/tub combinations.

All rooms provide 27-inch TVs with cable and complimentary wireless Internet access.

NH Krystal Cancun offers 18 rooms for couples who wish to enjoy adults-only, ocean accommodations. These room types include amenities, discounts and preferential benefits for couples and honeymooners.

NH Krystal Club rooms, located on the top two floors of the hotel, provide extra amenities, including upgraded in-room amenities, access to an exclusive rooftop terrace, and a concierge-staffed lounge. In the lounge, guests enjoy a Continental breakfast, coffee and pastries during the day, and evening appetizers and house wine.

Room Amenities

• Internet access - wireless
• Cable/satellite TV
• Pay movies
• Climate control
• Air conditioning
• Blackout drapes/curtains
• Internet access - complimentary
• Direct-dial phone
• Minibar
• Coffee/tea maker
• Wake-up calls
• Housekeeping (daily)
• Turndown service (on request)

• Makeup mirror
• Shower/tub combination
• Complimentary toiletries
• Child care (in room, surcharge)
• Electronic/magnetic keys
• In-room safe
• Television
• Iron/ironing board (on request)
• Clock radio
• Window opens
• Rollaway beds
• Cribs (infant beds) available
• Smoking rooms

Recreation

A 137-meter (150-yard) sundeck overlooking the Caribbean Sea features a 68.5-meter-long (75-yard) freeform pool with a waterfall at one end, a swim-up bar at the other end, and an infinity edge in the middle. Adjacent to the waterfall end is a jetted tub and a 3.5-meter-diameter (12-foot) children's pool near a grass playground. Guests are provided towels next to the kids club.

During the winter, the shallow beach in front of the hotel disappears, but it builds up again in spring and summer. In place of the beach, there's a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade.

An independent operator, AquaWorld, maintains a desk at the hotel for booking fishing trips and scuba diving/snorkeling excursions and for scuba-diving instruction. AquaWorld's main center is a marina 6.5 km (4 mi) away on Nichupté Lagoon, where many watersports are available, including kayaks, personal watercraft, sailboats, and parasailing and windsurfing gear. Other independent operators on the beach nearby sometimes rent personal watercraft and arrange parasailing flights.

The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just 2 km (1.25 mi) away.

The recreational activities listed below are available either on site or near the resort; fees may apply.

• Golfing nearby
• Golf - driving range nearby
• Golf - miniature nearby
• Windsurfing nearby
• Snorkeling on site
• Surfing/boogie boarding on site
• Swimming on site

• Sailing nearby
• Scuba diving on site
• Personal watercraft nearby
• Volleyball on site
• Aerobics on site
• Parasailing nearby
• Fishing nearby
• Playground on site

Property Amenities

The NH Krystal Cancún Hotel rises above the Caribbean Sea, within one block of nearby restaurants, shopping malls, nightlife, and the Cancún Convention Center.

This hotel provides a fitness center that includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Adjacent is a glassed-in five-person spa tub in a garden.

• Swimming pool - outdoor
• Poolside bar
• Swim-up bar
• Swimming pool - children's
• Spa tub
• Massage - treatment room(s)
• Steam room
• Sauna
• Concierge desk
• Complimentary newspapers in lobby
• Health club
• Fitness equipment
• Restaurant(s) in hotel
• Bar/lounge
• Nightclub
• Parking (free)
• Self parking
• Banquet facilities
• Conference room(s)
• Meeting rooms (small groups)
• Ballroom(s)
• Internet access in public areas - complimentary

• Internet access - wireless
• Audio-visual equipment
• Business services
• Number of rooms: 325
• Multilingual staff
• 24-hour front desk
• Doorman/doorwoman
• Security guard
• Safe-deposit box - front desk
• Number of floors: 8
• Hair salon
• Gift shops or newsstand
• Shopping on site
• Tour assistance
• Currency exchange
• Medical assistance available
• Beauty services
• Dry cleaning service
• Television in lobby
• Air-conditioned public areas
• Elevator/lift
• Wedding services
• Room service

Policies

Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is 1 PM

Dining

Guests booking Meal and Beverage rooms will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other room categories will be charged for meals and beverages at the following restaurants (scroll up to the Rooms section for more information).

Aquamarina - Breakfast and dinner are served in this lively air-conditioned restaurant with pool/ocean view. The breakfast buffet consists of a wide variety of international as well as traditional Mexican dishes. At night an à la carte menu is offered.

Sample dinner menu for Aquamarina

Sample dinner menu for Aquamarina
Appetizers:

• Seafood cocktail
• Quesadillas with mushrooms
• Arrachera-style steak with melted cheese
  Main courses:
• Fillet mignon or rib-eye steak
• Pasta
• Fajitas
• Omelets
• Veracruz-style fish
• Beef tacos
• Chicken enchiladas
• Tex-Mex-style steak
  Desserts:
• Assorted pastries, ice creams

El Mortero - Hacienda-style meals including traditional Mexican dishes and a popular fish grill. Mariachi band. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.

Sample menu for El Mortero

Sample menu for El Mortero
Appetizers:

• Melted cheese with sausage and steak
• Mushroom and spinach crêpes
• Mexican snacks for two
  Main courses:
• Chicken or beef fajitas
• Spicy grilled chicken
• Vegetable enchiladas
• Seafood barbecue
  Desserts:
• Sweet-corn cake with vanilla sauce
• Cheesecake with margarita sauce
• Rice pudding with orange peel

Beach Club - Beach bar open mid-morning to early evening for beer, tropical drinks.

Lobby Bar - Bar/lounge with big-screen TV. Open late morning to late night.

Address

Paseo Kukulcan Lote 9

Cancun, Quintana Roo 77500

Mexico

Nearest major airport:

Cancun, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico