Hotel Information: With its long swimming pools, expansive beach frontage, and large public areas, the Gran Melia Cancun provides plenty of space for both families and couples to enjoy activity or tranquility.

Amenity highlights: Besides an activities program for adults and children, the resort features a 9-hole, par-3 executive golf course, a tennis court, two paddle tennis courts, and four swimming pools, including one for children.

Insider tip: Across the street from the resort, the AquaWorld marina on Nichupté Lagoon offers myriad water sports, including kayaking, personal watercraft, sailing, and windsurfing. The marina also books fishing trips and scuba-diving and snorkeling excursions.

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Rooms

Gran Melia Cancun offers 678 spacious guestrooms and suites in five pyramid-shaped towers of 5-8 stories. Each tower contains a garden/pond atrium topped by a pyramid-shaped skylight. Lacy vines drape the interior.

Large balconies or ground-floor terraces are fringed by plants and furnished with chairs and cocktail tables. Views are of Nichupté Lagoon or the Caribbean Sea. Air-conditioned rooms and suites also have marble floors, Mayan-style bas reliefs, and dining sets. Marble bathrooms include shower/tub combinations and bidets.

Flat-screen (plasma) TVs come with cable, high-speed Internet access is available (surcharge), and rooms have direct access to telephone lines. In-room safes (large enough to accommodate laptops and video cameras) and minibars (surcharge) are included. Room service is available 24 hours.

In addition, Royal Service rooms are housed in a separate pyramid, and provide a private lounge with check-in and check-out services, a welcome drink, and scented towels. A daily Continental breakfast is served until late morning; coffee, tea, water, fruit, and dry snacks are served in the afternoon; and an international bar service and hors d’oeuvres are offered each evening. Late check-out until 4 PM is provided (subject to availability).

Bathrobes, slippers, a pillow menu, unlimited media, and wireless Internet access in the main atrium are also provided. Guests receive access to an exclusive swimming pool and two outdoor spa tubs, 35 Balinese huts, a library, fresh water and fruit, and a snack bar. The services of a pool concierge and butler are available.

Room Amenities

• Internet access - high speed
• Cable/satellite TV
• Pay movies
• Patio
• Balcony
• Air conditioning
• Climate control
• Blackout drapes/curtains
• Internet access - surcharge
• Direct-dial phone
• Voice mail
• Minibar (surcharge)
• Coffee/tea maker
• Wake-up calls
• Housekeeping (daily)
• Turndown service

• Bathroom telephone
• Complimentary toiletries
• Hair dryer
• Makeup mirror
• Bidet
• Shower/tub combination
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Iron/ironing board
• In-room safe
• Television
• Window opens
• Clock radio
• Sofa bed
• Rollaway beds
• Cribs (infant beds) available
• Smoking rooms

Recreation

Two freeform pools are located on terraces running the length of the resort's 600-meter (656-yard) beach. One measures 183 meters (200 yards), includes three jetted sections and a swim-up bar, and is paired with a children's pool. The other, a two-level affair, measures 115 meters (126 yards), including a section roped off for exclusive use by guests of Royal Pyramid rooms.

An independent water-sports center, AquaWorld, rents snorkeling gear and boogie boards at the resort, offers parasailing flights off the beach, and conducts scuba-diving classes in the larger pool.

AquaWorld's marina, across the street from the resort, offers myriad aquatic activities, including kayaking, personal watercraft, sailing, and windsurfing. The marina also books fishing trips and scuba-diving and snorkeling excursions.

The resort has a 9-hole par-3 golf course (surcharge) and two tennis courts. The 18-hole Hilton golf course is 1 km (0.5 mi) from the hotel, and the 18-hole Pok-Ta-Pok Golf Club is 9 km (5.5 mi) away.

The recreational activities listed below are available either on site or near the resort; fees may apply.

• Golfing on site
• Golf - driving range nearby
• Swimming on site
• Personal watercraft nearby
• Sailing nearby
• Scuba diving on site
• Water skiing nearby

• Snorkeling on site
• Surfing/boogie boarding on site
• Windsurfing nearby
• Tennis on site
• Volleyball on site
• Parasailing on site
• Fishing nearby
• Playground on site

Property Amenities

Dining highlights include Quetzal, serving breakfast buffets; and Ku-nah, for refined Mexican cuisine and sea views.

Gran Melia's spa offers full-body and facial treatments, a sauna, and herbal steam room. Personal-care amenities, tea, chlorophyll water, bathrobes, sandals, and towels are provided. Day-use lockers, a fitness center, and a beauty salon are also featured.

A children’s club provides complimentary supervised activities for ages 4-12. Complimentary adult activities include Spanish and dancing lessons, water aerobics, bingo, and beach volleyball. A complimentary sound-and-light show, sometimes including Mayan dancers, takes place in the main building's garden atrium twice weekly.

The business center has wireless Internet access and four computers with high-speed Internet access (surcharges for both). Flexible meeting space totals 2,890 square meters (31,000 square feet) and includes 21 breakout rooms and audiovisual equipment. A multi-purpose foyer contains 185 square meters (2,000 square feet). Up to 2,000 guests can join in receptions, and up to 1,200 guests can sit down for banquets. The hotel can arrange theme parties with props, costumes, food, beverages, music, and live entertainment for special occasions. It can also help arrange tours of area sites, including archaeological sites and nearby islands.

Shops sell jewelry, handicrafts, resort wear, beachwear, and cigars. The hotel purifies its water.

• Swimming pool - outdoor
• Poolside bar
• Swim-up bar
• Swimming pool - children's
• Spa tub
• Steam room
• Sauna
• Full-service health spa
• Concierge desk
• Complimentary newspapers in lobby
• Fitness equipment
• Restaurant(s) in hotel
• Bar/lounge
• Room service (24 hours)
• Parking (free)
• Self parking
• Parking (valet)
• Conference room(s)
• Event catering
• Exhibit space
• Meeting rooms (small groups)
• Ballroom(s)
• Business center
• Banquet facilities
• Internet access in public areas - high speed
• Internet access - wireless
• Internet access in public areas - surcharge

• Audio-visual equipment
• Business services
• Number of rooms: 678
• Multilingual staff
• 24-hour front desk
• Porter/bellhop
• Express check-out
• Doorman/doorwoman
• Security guard
• Express check- in
• Number of floors: 5-8
• Hair salon
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Translation services
• Tour assistance
• Currency exchange
• Medical assistance available
• Beauty services
• Dry cleaning service
• Shoe shine
• Pool table on site
• Elevator/lift
• Air-conditioned public areas
• Supervised child care/activities
• Wedding services
• Local Expert Concierge

Policies

Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Dining

Quetzal Restaurant - On the ground floor of the main pyramid. Extended and varied buffet menu, and à la carte options for breakfast and lunch.

La Veranda Restaurant - International cuisine. Offers ocean views and terrace dining.

La Perla Restaurant - Fresh seafood and fish specialties.

Ku-nah Restaurant - Traditional dishes of various regions. Colorful artisan decor.

Tempo Restaurant - Contemporary Mediterranean cuisine in an elegant ambience. Offers wine and cheese tasting, a wine cellar, and live music.

Nami Sushi Lounge - Latin-Asian fusion of snacks, drinks, and international dishes.

Caribe Bar Restaurant - Exclusive for Royal Service guests. Located by the beach and near the pool. Offers an assortment of sandwiches, hamburgers, light meals, and tropical drinks.

Room service is available 24 hours a day.

Address

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Boulevard Kukulkan Km 16.5

Cancun, Quintana Roo 77500

Mexico

Nearest major airport:

Cancun, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico