Hotel Information: Completely renovated in 2006, Cancún Palace continues to offer a variety of daily activities and nighttime entertainment with a spa for even more relaxation. Couples represent most of the guests when children are in school. Families arrive during school holidays.

Amenity highlights: This Cancún beach resort provides a large freeform pool that has two sections with swim-up bars for adults and a center section set aside for children. Children also have their own wading pool.

The spa offers treatments in private rooms, including the couples suites, or in two outdoor palapas. (surcharges). Sauna and steam rooms in the hair salon are complimentary.

Insider tip: As part of the All-Inclusive Plan, guests may use the facilities, restaurants, and bars at seven other Palace resorts.

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Rooms

The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for most of these amenities (scroll up to the All-Inclusive Details section for more information).

Cancún Palace guestrooms have balconies with views of the Caribbean Sea or the Nichupté Lagoon. The decor is modern and minimalist, with marble floors, two chairs, a small table, and in-room jetted tubs for two people. Rooms also have marble bathrooms with showers and designer toiletries.

Complimentary amenities include wireless Internet access, local calls, and liquor dispensers with tequila, whiskey, rum, and brandy. Minibars are stocked with domestic beer, bottled water, and soft drinks. Flat-screen LCD TVs offer premium satellite channels including HBO.

Room Amenities

• Internet access - wireless
• Premium TV channel(s)
• Cable/satellite TV
• Balcony
• Patio
• Climate control
• Air conditioning
• Blackout drapes/curtains
• Internet access - complimentary
• Free local calls
• Voice mail
• Bottled water in room (complimentary)
• Minibar
• Coffee/tea maker
• Wake-up calls
• Housekeeping (daily)

• Turndown service
• Designer toiletries
• Bathrobes
• Hair dryer
• Jetted tub
• Slippers
• Separate bathtub and shower
• Child care (in room, surcharge)
• Electronic/magnetic keys
• Television - Flat-panel
• Iron/ironing board
• In-room safe
• Window opens
• Clock radio
• Rollaway beds
• Cribs (infant beds) available

Recreation

The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

Cancún Palace offers a large freeform pool with a central section for children and adult sections (with swim-up pools) at either end, a fitness center, sauna and steam rooms, and a spa (surcharges for spa treatments). Other facilities for children include a wading pool and a complimentary kids/teen club for ages 4–17.

The resort's beachfront extends 200 meters (219 yards) alongside the bright, turquoise Caribbean Sea. Land sports include a tennis court. Non-motorized water sports are provided at the Sun Palace and the Wet ‘n Wild Park marinas.

AquaWorld, an independently operated marina located 1 km (0.5 mi) away on Nichupté Lagoon offers a variety of water sports, including parasailing, personal watercraft, sailing, windsurfing, fishing, scuba diving, and snorkeling that are not part of the All-Inclusive Plan and must be paid for separately.

Two independently operated 18-hole golf courses are located on Cancún Island. The Hilton course is 2.5 km (1.5 mi) from the resort, and the Pok-Ta-Pok course is 7.5 km (4.75 mi) north and west.

The recreational activities listed below are available either on site or near the resort; fees may apply.

• Golf - driving range nearby
• Golfing nearby
• Snorkeling nearby
• Surfing/boogie boarding on site
• Swimming on site
• Rowing or canoeing nearby
• Sailing nearby

• Scuba diving nearby
• Water skiing nearby
• Personal watercraft nearby
• Windsurfing nearby
• Tennis on site
• Running track/path nearby
• Parasailing nearby
• Fishing nearby

Property Amenities

This Cancún resort offers a prime beachfront location close to shopping and dining. The majority of amenities and activities at Cancún Palace are included in the room rate; guests will not be charged extra for most of these luxurious perks (scroll up to the All-Inclusive Details section for more information).

In addition to a large swimming pool, Cancún Palace offers a spa with private treatment rooms (surcharges for spa treatments), a fitness room, and complimentary sauna and steam rooms. As part of the All-Inclusive Plan, guests may leave children (ages 4–17) at a supervised on-site club. The Kids'/Teens' Club featuers an indoor area with a ping-pong table, trampoline, foosball tables, a video-game room, a theater, a restaurant, and an outdoor kids' pool.

This Cancún beach resort also offers conference facilities, a self-serve business center (surcharge), complimentary resort-wide wireless Internet access, and complimentary self-parking.

• Swimming pool - outdoor
• Poolside bar
• Swim-up bar
• Swimming pool - children's
• Massage - treatment room(s)
• Steam room
• Sauna
• Concierge desk
• Fitness equipment
• Restaurant(s) in hotel
• Bar/lounge
• Room service (24 hours)
• Parking (free)
• Self parking
• Conference room(s)
• Ballroom(s)
• Internet access in public areas - high speed
• Audio-visual equipment
• Business services
• Internet access in public areas - surcharge
• Multilingual staff

• 24-hour front desk
• Porter/bellhop
• Doorman/doorwoman
• Number of rooms: 601
• Hair salon
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Tour assistance
• Currency exchange
• Beauty services
• Medical assistance available
• Dry cleaning service
• Banquet facilities
• Elevator/lift
• Number of floors: 12
• Air-conditioned public areas
• Business center
• Event catering
• Full-service health spa
• Internet access - wireless
• Patio

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

Weather-related policies

• In the event that a hurricane directly hits any Palace Resort or Le Blanc Spa Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights.
  A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort or Le Blanc Spa Resort. The certificate will be valid for travel April 15 – December 15, 2008. It is non transferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. It does not apply to groups booked directly with Palace Resorts or Le Blanc Spa Resort. Groups contracted directly with Palace Resorts/Le Blanc Spa Resort shall refer to their specific contract policies. Airline ticket holders are subject to airlines’ policies and guidelines. This policy is subject to change or may be discontinued without notice.
• There are no hotel penalties for all cancellations 72 hours or less before a hurricane strikes. Guests must contact the travel professional they booked their vacation package through to cancel. No-show penalties will also be waived up to five days after the original traveling dates.
• If guests choose to transfer their reservation to an alternate destination offered by Palace Resorts (Except Le Blanc), the hotel will offer rooms at the same rate based on availability. In the event that rates are lower at the relocating hotel, the hotel will issue a credit for the difference. If Le Blanc guests choose to transfer their reservation to any Palace Resort, the hotel will issue a credit for the difference in rate.
• If guests wish to postpone their vacation and travel at a later date to the original resort they booked, the hotel will protect the original rate for travel up to one year after the original departure date. Bookings must be rescheduled within 30 days after a hurricane strikes. This offer is based on availability and blackout periods apply. Rate protection will only apply to the original number of nights and guests booked. (Additional nights or guests will be booked at current rate). No name changes are allowed.

Entertainment

Activities include:

• Nightly entertainment, including music/dance shows, karaoke, casino night, Ms. and Mr. Cancún Palace competition
• Aerobics
• Stretching classes
• "Olympics" competitions
• Spanish lessons
• Dance lessons
• Trivia contests
• Ping-Pong tournaments
• Bingo

Dining

The majority of meals and beverages at the following restaurants are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). Guests have unlimited access to all of the resort's rstaurants.

Leonardo - Serves à la carte Italian dishes for dinner. Features display cellar with wines from Argetina, France, Mexico, Spain, and the United States. Wine available by the bottle and by the glass.(Dress code: Casual. Wet clothing or uncovered swimwear not allowed.)

Sample menu for Leonardo

Sample menu for Leonardo
Appetizers:

• Carpaccio di Manzo
• Capresse
• Insalata Cesar
  Soups:
• Zuppa Minestrone Tradizionale
• Fusione di Crema di Spinaci e Pomidori
  Pasta:
• Risotto al Barolo
• Lasagna “La Delicada”
• Risotto al Fungí
  Fish:
• Posta di Pesce al Papillot
• Soute Misto al Vino Blanco Meat:
• Costolletta di Agnello
• Petto di Pollo ai Profumi di Bosco
• Saltimbocca alla Romana
• Scaloppina al Limone
  Desserts:
• Assorted desserts

Frida - Serves an international buffet for breakfast and lunch. Mexican cuisine à la carte. Dinner served. Breakfast buffet includes fresh fruit, freshly made juices, and baked goods. (Dress code: Casual. Wet clothing or uncovered swimwear not allowed.)

Sample menu for Frida

Sample menu for Frida
Appetizers:

• Mexican “Sopecitos”
• Buffalo Chicken Wings
  Salads:
• Frida
• Mixed Greens
  Soups:
• Conde Cream
• Aztec
  Quesadillas:
• Ham and Cheese
• Chicken
  Tacos:
• Mushroom with Cheese
• Beef Steak
• Grilled Cactus Leaf
  Meat courses:
• Aztec Grill
• Beef Tenderloin
  Fajitas:
• Chicken
• Beef Tenderloin
• Mixed
  Desserts:
• Mexican Desserts
• Ice Cream

Miyako - Serves Asian cuisine for dinner. Features display cellar with wines from Argetina, France, Mexico, Spain, and the United States. Wines available by the bottle and by the glass. (Dress code: Casual. Wet clothing or uncovered swimwear not allowed.)

Sample lunch menu for Miyako

Sample lunch menu for Miyako
Appetizers:

• Satay Gai
• Poh Pia Yod
  Soups:
• Misoshiru
• Tori
  Main courses:
• Seafood Curry
• Pat Thai Gai
• Beef Chop Suey
• Tendon
• Yaki Udon
  Desserts:
• Ginger Cream
• Mandarin Won Ton

El Mercado - Offers buffets for breakfast, lunch, and dinner daily. Breakfast buffet includes fresh fruit, freshly made juices, and baked goods. Features display cellar with wines from Argetina, France, Mexico, Spain, and the United States. Wine available by the bottle and by the glass. (Dress code: Casual. Wet clothing or uncovered swimwear not allowed.)

The Steak - Offers a lunch buffet and à la carte dinner. (Dress code: Casual. Wet clothing or uncovered swimwear not allowed.)

Lobby Bar - Tropical drinks, cocktails. Open mid-morning to late evening.

Terrazza Bar - Tropical drinks, cocktails. Open daily from late morning to late afternoon.

Pool/swim-up bars - Two bars poolside. Swim-up section offers beverages; walk-up section serves snacks, light fare, beverages. Open from early morning to early evening.

Beach bar service - Service to beach lounge chairs from late morning to late afternoon.

Room service - Available 24 hours. Includes breakfast menu with American, Continental, and low-calorie choices; day menu with appetizers, salads, main courses, and deserts; and a select overnight menu with salads, sandwiches, and hamburgers. Juices freshly made on site are available.

All-inclusive Details

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for on-site meals, drinks, activities, entertainment, and use of sports equipment. Guests also will not be charged extra for on-site meals, drinks, activities, entertainment, and use of facilities at seven other Palace resorts in Cancún and on the Riviera Maya. (Transportation to other resorts not included.)

All-Inclusive food and beverages

All-Inclusive food and beverages

• Unlimited meals at all resort restaurants
• Unlimited domestic- and imported-brand alcoholic drinks at all restaurants and bars
• 24-hour room service
• Meals and drinks at seven other Palace resorts in Cancún and on the Riviera Maya
  Not included: Transportation to other Palace resorts

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities

All-Inclusive activities:
Non-motorized watersports

• Sun Palace and/or Wet 'n Wild Park marinas

  Land sports

• Tennis

All-inclusive kids' club

Kids'/Teens' Club

• Ping-pong table
• Trampoline
• Foosball tables
• Video-game room
• Theater
• Restaurant
• Outdoor children's pool

Not included

Not included:

• Massage, facials, and beauty services
• Child care
• High-speed Internet access in the business center
• Laundry and dry cleaning
• Incidental purchases
• Professional-photographer services
• Outside tours
• Transportation to seven other Palace resorts in Cancún and on the Riviera Maya
• Airport transfers
• Airport departure tax (approximately $20 per person; tax subject to change)

Address

Boulevard Kukulcan Km 14 5

Cancun, QU 77550

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico