Amenity highlights: The resort has three pools with swim-up bars, including two on the rooftop. Spa facilities include 10 treament rooms, a sauna, steam bath, and a couples' suite. A kids' club offers supervised daily activities; a children's pool is available.

Insider tip: As part of the All-Inclusive Plan, guests may use facilities, restaurants, and bars at eight partner resorts: Cancún Palace and Sun Palace on Cancún Island; at Moon Palace Golf & Spa Resort south of Cancún Island; and at Xpu-Há Palace and Aventura Spa Palace on the Riviera Maya south of Cancún; Playacar Palace; Cozumel Palace; and Isla Mujeres Palace. Transportation to the other resorts is not provided.

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Rooms

The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).

This all-inclusive Cancun resort features 287 newly renovated guestrooms (March 2007). Private balconies provide views of the Caribbean Sea or Nichupté Lagoon. Amenities include two-person jetted tubs, liquor dispensers, flat-screen TVs, 24-hour room service, and bathrobes and slippers.

Room Amenities

• Internet access - wireless
• Premium TV channel(s)
• Cable/satellite TV
• Balcony
• Air conditioning
• Climate control
• Blackout drapes/curtains
• Voice mail
• Free local calls
• Minibar
• Coffee/tea maker
• Bottled water in room (complimentary)
• Wake-up calls

• Housekeeping (daily)
• Turndown service
• Jetted tub
• Complimentary toiletries
• Hair dryer
• Iron/ironing board
• In-room safe
• Television
• Window opens
• Clock radio
• Electronic/magnetic keys
• Rollaway beds
• Cribs (infant beds) available

Recreation

The majority of recreational facilities and activities described below are included in the room rate for this Cancun resort (scroll up to the All-Inclusive details section for more information).

The resort features two rooftop pools and an additional outdoor pool. A scuba-diving demonstration is included in the room rate. Children can enjoy supervised activities at the Kids Club.

An independent operator with a desk at the resort offers parasailing (surcharge) on the beach and scuba-diving instruction (surcharge) in a dive pool and the swimming pool. Other independent operators rent personal watercraft on the beach. AquaWorld's main center, a marina located 3 km (1.75 mi) away on Nichupté Lagoon, offers a variety of water sports, including parasailing, personal watercraft, sailing, fishing, scuba diving, and snorkeling that are not part of the All-Inclusive Plan and must be paid for separately.

Two independently operated 18-hole golf courses are located on Cancún Island. The Pok-Ta-Pok course 4.5 km (2.75 mi) from the resort, and the Hilton course is 5.5 km (3.5 mi).

The recreational activities listed below are available either on site or near the Beach Palace All Inclusive; fees may apply.

• Volleyball on site
• Golf - miniature nearby
• Snorkeling nearby
• Swimming on site
• Scuba diving nearby
• Golfing nearby

• Sailing nearby
• Fishing nearby
• Personal watercraft nearby
• Windsurfing
• Parasailing nearby
• Playground nearby

Property Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

A beauty salon offers massage, facials, hair braiding, waxing, and hair and nail care (surcharges). A lagoon-view fitness room contains a Universal gym and free weights. Video games (surcharges) and table games are located adjacent to the lobby. A kiosk provides high-speed Internet access (surcharges). Wireless Internet access is complimentary in public areas. Shops (not part of All-Inclusive Plan) sell gifts, sundries, snack foods, and beverages.

The resort offers an abundance of family-friendly activities and facilties, including a children's club, children's pool with water slides and toboggans, teens' area at Moon Palace Golf & Spa Resort, daily activities for children, a Baby Center, a playground, and an arcade. Babysitting, a mini spa for kids, birthday packages, and photography are available for surcharges.

• Swimming pool - outdoor
• Poolside bar
• Swim-up bar
• Massage - treatment room(s)
• Steam room
• Concierge desk
• Fitness equipment
• Restaurant(s) in hotel
• Bar/lounge
• Room service (24 hours)
• Parking (free)
• Self parking
• Meeting rooms (small groups)
• Internet access in public areas - high speed
• Business services
• Number of rooms: 287
• 24-hour front desk

• Porter/bellhop
• Security guard
• Multilingual staff
• Number of floors: 12
• Hair salon
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Tour assistance
• Currency exchange
• Medical assistance available
• Beauty services
• Dry cleaning service
• Arcade/game room
• Air-conditioned public areas
• Elevator/lift
• Internet access - wireless

Policies

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Pets not allowed
• Check-in time is 3 PM
• Check-out time is Noon

Know Before You Go

Weather-related policies

• In the event that a hurricane directly hits any Palace Resort or Le Blanc Spa Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights.
  A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort or Le Blanc Spa Resort. The certificate will be valid for travel April 15 – December 15, 2008. It is non transferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. It does not apply to groups booked directly with Palace Resorts or Le Blanc Spa Resort. Groups contracted directly with Palace Resorts/Le Blanc Spa Resort shall refer to their specific contract policies. Airline ticket holders are subject to airlines’ policies and guidelines. This policy is subject to change or may be discontinued without notice.
• There are no hotel penalties for all cancellations 72 hours or less before a hurricane strikes. Guests must contact the travel professional they booked their vacation package through to cancel. No-show penalties will also be waived up to five days after the original traveling dates.
• If guests choose to transfer their reservation to an alternate destination offered by Palace Resorts (Except Le Blanc), the hotel will offer rooms at the same rate based on availability. In the event that rates are lower at the relocating hotel, the hotel will issue a credit for the difference. If Le Blanc guests choose to transfer their reservation to any Palace Resort, the hotel will issue a credit for the difference in rate.
• If guests wish to postpone their vacation and travel at a later date to the original resort they booked, the hotel will protect the original rate for travel up to one year after the original departure date. Bookings must be rescheduled within 30 days after a hurricane strikes. This offer is based on availability and blackout periods apply. Rate protection will only apply to the original number of nights and guests booked. (Additional nights or guests will be booked at current rate). No name changes are allowed.

Entertainment

Activities include:

• Nightly entertainment, including music/dance shows, karaoke, bingo
• Pool aerobics
• Stretching classes
• Sand-castle building
• Spanish lessons
• Dance lessons
• Cooking lessons
• Trivia games
• Ping-Pong tournaments
• Pool tournaments
• Pool volleyball
• Water polo
• Pool basketball
• Water-balloon fights
• Bingo
• Beach soccer
• Beach volleyball

Dining

The majority of meals and beverages at the following restaurants are included in the Beach Palace All Inclusive's room rate (scroll up to the All-Inclusive Details section for more information).

La Terraza - Serves fast-cooked meals à la carte for lunch and grilled fine cuts à la carte for dinner.

Tequila - Serves international buffet for breakfast and lunch; and à la carte Mexican cuisine for dinner.

Bocelli - Serves international buffet for breakfast and lunch; and à la carte Italian/Mediterranean cuisine for dinner.

Wok - Serves à la carte Asian for dinner.

Pool Snack Bar - À la carte snacks and bar service.

All-inclusive Details

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for on-site meals, drinks, activities, entertainment, and use of sports equipment. Guests also will not be charged extra for on-site meals, drinks, activities, entertainment, and use of facilities at five other Palace resorts in Cancún and on the Riviera Maya. (Transportation to other resorts not included.)

All-Inclusive food and beverages

All-Inclusive food and beverages

• Meals at all four resort restaurants
• Unlimited domestic-brand drinks at all restaurants and bars
• 24-hour room service
• In-room minibar with soft drinks, water, beer
• Meals and drinks at eight other Palace Resorts in Cancún, Riviera Maya, Cozumel, and Isla Mujeres
  Not included: Transportation to other resorts

  Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities

All-Inclusive activities
Water sports:

• Pool basketball
• Pool volleyball
• Water polo
• Pool aerobics

  Land sports:

• Beach volleyball
• Beach soccer
• Ping-Pong
• Pool
• Foosball

All-Inclusive kids' club

All-Inclusive kids' club:

• Supervised activities for age 4-12 in air-conditioned clubhouse
• Video games and movies
• Arts and crafts
• Playground
• Available in daytime Monday through Saturday

Not included

Not included:

• Massage, facials, and beauty services
• Hair braiding
• Ceramics painting
• Child care
• Wired high-speed Internet access (wireless is included)
• Laundry and dry cleaning
• Long-distance telephone calls and faxes
• Incidental purchases
• Outside tours
• Transportation to other Palace resorts in Cancún and on the Riviera Maya
• Airport transfers
• Airport departure tax (Approximately $20 per person; price subject to change.)

Address

Blvd Kukulcan Km 11 5 Htl Zone

Cancun, Quintana Roo 77500

Mexico

Nearest major airport:

Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico