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Spa
Located on the ground floor, the 743 square metre Senses Spa comprises seven treatment rooms and offers a combination of ancient and modern therapies – from age-old Thai, Ayurvedic, and European massage techniques, to the latest in spa treatments. Open daily from mid-morning until late.
Spa service menuSignature Treatment – Traditional Thai Massage (1 hour, 30 minutes): NZ$180 (AU$162)
Thai massage is founded on the concept of invisible energy lines running through the body between critical acupressure points. Massaging these lines and points releases pressure, helps stimulate the body’s healing mechanisms, and helps relieve pain. This session focuses on 10 main energy lines to help treat the whole body and internal organs. Energy points are pressed and general pressure is applied. Emphasis is placed on considerable muscle stretching.
Fee may not include tax and is subject to change without notice.
Signature Treatment – Thalgo’s Indoceane Vital Relaxation (1 hour, 30 minutes): NZ$200 (AU$180)
This treatment features the Thalgo marine therapy range. A Sweet & Savoury body scrub is followed by a stress-relieving relaxation massage. The body is then enveloped in a silky wrap, before being caressed with Thalgo’s Sublime Cream.
Fee may not include tax and is subject to change without notice.
Signature Treatment – Herbal Hot Compress (1 hour, 30 minutes): NZ$200 (AU$180)
A traditional Thai herbal therapy specifically designed to soothe muscle tension and stiffness. The session begins with the application of a warm herbal poultice containing a variety of therapeutic herbs and spices. The treatment concludes with a full body massage using specially selected herbal oils.
Fee may not include tax and is subject to change without notice.
Renewal Package – Mer & Sens Hot Volcanic Stones (3 hours): NZ$340 (AU$306)
Harnessing the healing power of gentle heat, small stones are placed on key energy points. This helps release muscle tension before the stones are used for a full body massage. The treatment includes a hot stone exfoliation, hot stone massage, and hot stone facial massage.
Fee may not include tax and is subject to change without notice.
Body Experience – Frigi-Thalgo (45 minutes): NZ$100 (AU$90)
The simple vaso-constricting and cooling effect of this treatment makes hot, tired legs feel lighter and refreshed. The skin feels firmer and smoother.
Fee may not include tax and is subject to change without notice.
The spa uses Thalgo skin care products.
Rooms
The Westin Auckland, Lighter Quay offers 172 guestrooms in a 5-story property. Guestrooms feature cable/satellite TV with pay movies. Business-friendly rooms are equipped with multi-line phones, desks, and direct-dial phones. Guestrooms have refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, and designer toiletries. Guestrooms provide minibars and slippers. Other amenities include complimentary newspapers and air conditioning. Services include a turndown service, housekeeping, and in-room massage. Amenities available on request include microwaves and hypo-allergenic bedding. Rollaway beds are also available.
All guestrooms are non-smoking.
Room Amenities
- Internet access - wireless
- Internet access - high speed
- Cable/satellite TV
- Pay movies
- Premium bedding
- Hypo-allergenic bedding available
- Balcony
- Climate control
- Complimentary newspaper
- Air conditioning
- Blackout drapes/curtains
- Internet access - surcharge
- Direct-dial phone
- Multi-line phone
- Voice mail
- Refrigerator
- Minibar
- Coffee/tea maker
- Microwave (on request)
- Wake-up calls
- Housekeeping
- Turndown service
- Designer toiletries
- Bathrobes
- Hair dryer
- Makeup mirror
- Massage - available in room
- Sewing kit
- Slippers
- Separate bathtub and shower
- Handheld shower
- Child care (in room, surcharge)
- Electronic/magnetic keys
- Iron/ironing board
- In-room safe
- Non-smoking rooms
- Desk
- Clock radio
- Window opens
- Rollaway beds
- Cribs (infant beds) available
Recreation
Recreational facilities include the WestinWORKOUT® Powered by Reebok gym which comprises cardiovascular equipment and free weights, a 20-metre indoor heated lap pool, spa tub, sauna, and steam room. Adjacent is the 743 square metre Senses Spa offering a full range of wellness and beauty treatments for both men and women, including massage, body wraps, facials, and pedicures.
The hotel also provides guests with a mapped jogging track of the local area, taking in the scenic promenade along the immediate harbourside.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf - driving range nearby
- Golfing nearby
- Swimming on site
- Sailing nearby
- Personal watercraft nearby
- Boat launch on site
- Motor boating nearby
- Pilates classes/instruction nearby
- Yoga classes/instruction nearby
- Aerobics nearby
- Tennis nearby
- Racquetball/squash nearby
- Running track/path nearby
- Basketball nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Fishing nearby
- Playground nearby
Property Amenities
The Westin Auckland, Lighter Quay offers a bar or lounge and a coffee shop or café. The property provides 24-hour room service. The full-service spa features massage and treatment rooms and beauty services. In addition to an indoor pool, The Westin Auckland, Lighter Quay also provides a health club, a spa tub, a sauna, and a steam room. Meeting facilities include conference rooms, exhibit space, banquet facilities, and meeting rooms for small groups. This Auckland property also offers a restaurant, wireless Internet access, and a concierge desk. The property has a 24-hour front desk.
The Westin Auckland, Lighter Quay is a smoke-free property.
- 24-hour front desk
- Air-conditioned public areas
- Number of rooms: 172
- Audio-visual equipment
- Babysitting or child care
- Number of floors: 5
- Banquet facilities
- Bar/lounge
- Beauty services
- Business services
- Cell phone/mobile rental
- Coffee shop or café
- Complimentary newspapers in lobby
- Concierge desk
- Conference room(s)
- Currency exchange
- Doorman/doorwoman
- Dry cleaning service
- Elevator/lift
- Event catering
- Exhibit space
- Express check- in
- Express check-out
- Full-service health spa
- Health club
- Internet access in public areas - surcharge
- Internet access - wireless
- Library
- Limo or Town Car service available
- Massage - treatment room(s)
- Medical assistance available
- Meeting rooms (small groups)
- Multilingual staff
- Parking (secure)
- Parking (surcharge)
- Parking (valet)
- Patio
- Porter/bellhop
- Restaurant(s) in hotel
- Room service (24 hours)
- Safe-deposit box - front desk
- Sauna
- Secretarial services
- Security guard
- Shoe shine
- Smoke-free property
- Spa tub
- Steam room
- Swimming pool - indoor
- Tour assistance
- Wedding services
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time is 3PM
- Check-out time is 11AM
National Rating
Official New Zealand Rating provided by Qualmark®
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5-stars.
Location Details
Auckland Airport, international and domestic (AKL): Approximate travel time is 30-45 minutes, depending on traffic conditions. Distance is 23 kms.
Getting there:The easiest routes from the airport to The Westin Auckland are by taxi or car. Car rentals are available online.
Rental cars are available online.
Approximate travel time: 30-45 minutes depending on traffic conditions
Driving directions from Auckland Airport (AKL) On leaving the airport, take George Bolt Memorial Drive (the main exit road). Follow the signs for Auckland City via the South-Western Motorway. Leave the motorway at the Queenstown Road exit, turn right into Queenstown Road and continue straight ahead into Pah Road, which becomes Manukau Road. After approximately 5 kilometres, turn left at the traffic lights into Alpers Ave. At the end of Alpers Ave, turn right into Gillies Ave, then left onto the Southern Motorway to Auckland City. Take the Nelson Street Exit to the end. Turn left onto Fanshawe Street and take the first right onto Halsey Street. Then take the first right onto Viaduct Drive. The Westin is directly on the left.
Approximate travel time from the airport to the hotel: 30-45 minutes, but can vary depending on the time of day and traffic conditions.
Approximate cost (subject to change without notice): NZ$70 (AU$63)
Instructions: A taxi queue awaits a short distance from the airport arrivals area. Please inform the taxi driver that the hotel is located on the corner of Viaduct Avenue and Halsey Street, Lighter Quay.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed: NZ$50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Dining
Q Restaurant and Bar - Located on ground level. All day dining restaurant and bar. Open for á la carte breakfast, lunch, and dinner. Indoor and alfresco dining. Expansive water views. Modern New Zealand cuisine.
Toast café - Located on ground level. Open from breakfast until late afternoon daily. Serving light meals and snacks. Overlooking water and bathed in natural light.
The Office bar - Located on ground level. Open 7 days from late afternoon until late.
The Late Club - Located on the lower ground floor. Cosy, small, and intimate nightclub. Live music on selected evenings. Open Tuesday-Saturday until early morning.
Address
21 Viaduct Harbour Avenue
Lighter Quay
Auckland, 1001
New Zealand
Nearest major airport:
Auckland, New Zealand (AKL-Auckland Intl.)
Area:
Auckland CBD, New Zealand

